Group Product Manager - (Logistics, Payments and Incentives)

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 65 countries worldwide powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

We are on the lookout for a Group Product Manager - (Logistics, Payments and Incentives) to join the Logistics Rider Product on our journey to always deliver amazing experiences.

In our Logistics Team, you’ll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for riders, end customers, and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimize delivery operations, supporting expansion into new areas like grocery and retail.

Payments & Incentives are core to how Delivery Hero operates at scale. Every day, our logistics platform connects vendors, riders, and customers across multiple verticals such as food and groceries — making thousands of real-time decisions to balance speed, cost, and reliability.

In this role, you’ll guide a group of five Product Managers, each owning a critical part of our rider logistics systems including topics such as Rider payments calculation, payroll & settlement systems, Algo based payments and incentive products. Together, you’ll shape how our earning systems evolve and scale across markets and use cases.

This role is a great fit for someone who enjoys working on complex, technical problem spaces, collaborating closely with engineers and data scientists, and leading experienced PMs — even if the work isn’t always customer-facing.

• Own critical projects simultaneously and OKRs for key initiatives contributing directly to the success of the company. 

• Own the overall product direction, priorities and performance  for Payments & Incentives. 

• Lead, support, and develop five Product Managers working with Rider calculations, settlements, automation, incentives and rider performance related products. 

• Create alignment across teams while giving individual PMs the autonomy to own their problem spaces. Help teams make thoughtful trade-offs between delivery time, cost efficiency, rider experience, and system reliability.

• Hiring and coaching product managers and indirect reports within the domain. 

• Guide how new features are rolled out safely across markets, including experimentation and guardrails.

• Work closely with engineering, data science, and operations partners to align on goals and execution.

• Act as the main product contact for senior stakeholders, including Tech M2s, data leads, and operations teams. Communicate progress, impact, and risks clearly to Director and VP-level stakeholders.

• 8+ years of experience in experience in product management and 4+ years of experience as a people manager

• Experience with payment backend, payment algorithms, and customer facing earnings management products. 

• Previous experience in conceptualizing B2B product solutions, engaging with business and/or strong regional stakeholders

• Track record of successfully launching and constantly improving B2B products

• Experience in managing a diverse set of stakeholders from around the world

• Ability to balance customer needs with business priorities and a mindset for data-driven decision making

• Strong written and verbal communication skills; ability to explain complex concepts in simple words

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.

• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation & Gym. 

• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers and Food Vouchers. 

• Wondering what relocating to Berlin is like? In this article, we’ve put together 10 things you should know about moving to Berlin  and how Delivery Hero can support you. You can also visit our relocation hub and check out more information about moving to Berlin.

• Ready to prepare for your interview? Check out the list of the 5 most common interview questions and answers created in collaboration with our recruiters.

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at [email protected].

Severely disabled applicants with equal qualifications will be given preferential consideration.

You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.