Director of Product Management, Data

About the Role

Help us advance the future of Data, ML, and AI at Chime to empower millions of our members in managing their daily financial needs.

We’re looking for a Director of Product Management to work on innovative new features to expand Chime’s leadership in Data Platform. A good match for this role is an experienced product leader who is both hard-working and hands-on about solving sophisticated data problems at scale. You’ll partner closely with many cross-functional teams across Risk, Marketing, and Analytics to address Chime’s most complex data obstacles such as paid marketing attribution, fraud detection, reducing operational cost and unlocking delightful member experiences using the power of Data, LLM and AI.

Our vision is a world with endless insights to address the challenges and opportunities of today and reveal the possibilities of tomorrow. Your leadership will be instrumental in building impactful teams and strong cross-functional relationships to unlock velocity across all our products and drive our mission forward.

The base salary offered for this role and level of experience will begin at $220,000 and up to $320,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

Responsibilities

• Build the long term vision for Chime’s Data Platforms, and implement a roadmap, broken down into landmarks and multiple features.
• Identifies high priority problems and drives solutions by co-developing plans for user research, quantitative analysis, and customer feedback. Proactively captures, triages, and resolves customer feedback.
• Translate business and Data product requirements into comprehensive product/process development stories
• Develops positive relationships with Engineering and Product counterparts, as well as other major internal team members.
• Ensure timely execution of all project assets to meet launch dates, and help support testing, and post-launch analysis
• Communicate strategic milestones and due dates to all team members, ensuring information is available and complete, including to executive partners
• Evangelize the use of data to all parts of the organization and act as a resource to answer stakeholder questions about data products
• Sets the company standard for inclusion, accountability, and cross-company collaboration. Establishes clear roles and responsibilities for collaborations across the company.
• Independently crafts and evangelizes narrative for Data platforms across the company and to an executive audience. Distills sophisticated concepts and generates energy across the company.

Requirements

• 5-7 years experience delivering solutions on Data Platform/Infrastructure and/or owning Data Products
• 10+ years as a product manager with at least 5+ years of people management experience
• In depth knowledge of data foundations, and hands-on experience developing large complex data systems across problem spaces such as data warehouses, streaming, ingestion, eventing infrastructure & data governance.
• Understanding of how data solutions can be applied to business/product use cases and the feasibility of such data solutions to meet business goals.
• Ability to supervise large enterprise-wide programs consisting of many projects; proficiency with process management and collaboration tools such as Jira and Confluence
• Ability to communicate to stakeholders and executives and influence strategic vision.

A little about us
At Chime, we believe that everyone can achieve financial progress. We’re passionate about developing solutions and services to empower people to succeed. Every day, we start with empathy for our members and stay motivated by our desire to support them in ways that make a meaningful difference. 
We created Chime—a financial technology company, not a bank*-- founded on the premise that basic banking services should be helpful, transparent, and fair. Chime helps unlock the access and ability our members need to overcome the systemic barriers that block them from moving forward. By providing members with access to liquidity, rewards, and credit building, our easy-to-use tools and intuitive platforms give members the ability to have more control over their money and to take action toward achieving their financial ambitions.
So far, we’re well-loved by our members and proud to have helped millions of people unlock financial progress, whether they started a savings account, bought their first car or home, opened a business, or went to college. Every day, we’re inspired by our members’ dreams and successes, big and small. 
We’re uniting everyday people to unlock their financial progress—will you join us? 
*Chime partners with The Bancorp Bank and Stride Bank, N.A., Members FDIC, that power the bank accounts used by Chime Members.
What we offer

• 🏢 A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location to ensure you stay connected to your work and teammates, whether you’re local to one of our offices or remote
• 💻 Hybrid work perks, like UrbanSitter and Kinside for backup child, elder and/or pet care, as well as a subsidized commuter benefit
• 💰 Competitive salary based on experience
• ✨ 401k match plus great medical, dental, vision, life, and disability benefits
• 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off 
• 🫂 1% of your time off to support local community organizations of your choice
• 👟 Annual wellness stipend to use towards eligible wellness related expenses
• 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
• 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
• 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
• 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know. 
To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.