Group Head of Sales Operations H/F

Posted 4 Days Ago
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Paris, Île-de-France, FRA
In-Office
70K-90K Annually
Senior level
Mobile • Financial Services
The Role
Leads global Sales Operations across regional teams, integrating CRM, analytics, business operations, Marketing, Finance, and Product. Architects CRM tools and workflows, applies AI across the commercial cycle, manages tender intelligence and business cases, and establishes pipeline, forecasting, and account-review governance. Partners with Marketing on sales enablement and adoption. Requires extensive multinational B2B experience, executive communication skills, fluency in English and French, and approximately 30% international travel.
Summary Generated by Built In
Company Description

Digital Virgo is a world leader in distributing digital content services globally. We take apps, games, video, music and entertainment to mobile users — through telecom operators and their billing rails, and increasingly through local payment methods. 

Present in 60 countries, with offices in 26 of them — and the footprint grows every year, opening new markets and reaching new customer segments. 

It is built market by market, by teams who know their operators better than anyone. It is our biggest asset — and today, our biggest untapped one. 

We serve two customers at once. Telcos, who plug our payment platform into their network. And digital content services, who want their product in front of millions of mobile users. 

Plus d’informations sur notre activité et groupe sur digitalvirgo.com

Job Description

🔥 Why this role exists 

Our commercial teams are local and small, covering markets far bigger than their headcount. They win on relationships. They lose time on everything else. 

Scaling here means giving each small local team the firepower of a much bigger one. The right CRM, the right tooling, the right automations, and market signals that arrive first. 

🎯 What you will do 

  • Structure the Sales Ops approach, bringing together central and regional business analytics and business operations, plus Marketing, Finance and Product. 

  • Run / redefine tools and CRM first with a global multi offer approach  a  

  • Put AI to work across the commercial cycle. Meeting capture into the CRM, account scoring, RFP.  

  • Run the RFP radar and the business cases. Build the global tender watch — procurement portals, signal triage into the CRM — and the AI-assisted business case and pricing guardrails behind each deal. 

  • Enable efficient commercial governance : pipeline reviews by zone, forecast rituals, strategic account reviews — with one prepared data set and material the Comex can act on. 

  • Drive sales enablement with Marketing. Co-own the reference sales kit — pitch, argumentation, onboarding the field actually needs

Qualifications

👀 Who we are looking for 

  • Experience: 8+ years in Sales Operations, Revenue Operations, Business Operations or operational consulting, with real exposure to long-cycle, multi-country B2B. 

  • CRM expertise: you have architected,, not just used it — data model, pipelines, workflows, reporting — and ideally migrated onto it. 

  • At ease at the strategic level: you can build a deck that holds up in front of an executive committee, run a governance process, and shape the commercial narrative behind an offer. 

  • Experience in telco, payments or digital content distribution is a plus  

  • fluent English and French. A third language is a also an advantage here. 

🌍 And one thing that matters more than the résumé 

Our zones own their P&L. Nothing here gets adopted because it was decided at group level — it gets adopted because you made it obviously better for the people who have to use it. Expect around 30% travel in our different offices around the world

Additional Information

💎 What we offer 

Salary: €70,000–€90,000/year, depending on qualifications

💰 Financial Benefits: Profit-sharing bonus, meal voucher card (€10 value, 60% covered), family health insurance (60% covered), public transportation or bicycle commuting (50% covered)

🏡 Well-being & Work-Life Balance: 1 day of remote work per week + 20 days per year, 12 days of RTT per year, access to Action Logement

🚀 Professional Development: Training platform, internal mobility

🎉 Team Life & Perks: After-work get-togethers and regular events, volunteer work with charitable organizations, vacation vouchers, access to cultural activities (movie tickets, culture vouchers)

 

Process de recrutement 

Si votre profil retient notre attention, vous rencontrerez d’abord les RH, puis les responsables opérationnels.

Chez Digital Virgo, la diversité est notre force. Rejoignez une équipe inclusive où chacun.e a sa place.

🚲 Digital Virgo est aussi un employeur engagé Pro Vélo 💚

Skills Required

  • 8+ years of experience in Sales Operations, Revenue Operations, Business Operations, or operational consulting
  • Experience with long-cycle, multi-country B2B environments
  • Expertise architecting CRM systems, including data models, pipelines, workflows, and reporting
  • Ability to operate strategically, prepare executive-level presentations, run governance processes, and shape commercial narratives
  • Fluency in English and French
  • Experience in telecom, payments, or digital content distribution
  • Knowledge of a third language
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The Company
HQ: Lyon
728 Employees
Year Founded: 2008

What We Do

The Digital Virgo Group is one of the world's leading specialists in mobile payment via Telecom Operators’ billing solutions. By connecting Merchants to Carriers, we address the growing need for the digitalisation of payment by using a simple, fast and secure transactional channel available anywhere in the world. The Group's added value lies in its ability to address mobile payment in its entirety to optimize the billing by considering strategic aspects such as the customer journey, local adaptation, user acquisition, the data management or the regulatory and compliance framework. Our technological hub made of innovative platforms and tools enables us to respond to our partners' main challenges of scalability, complexity and security to drive their growth while improving their users’ experience. Our global network of local offices allows us to roll out scalable and secure Mobile Commerce experiences worldwide.

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