Group Director

Reposted Yesterday
Be an Early Applicant
Oak Brook, IL, USA
In-Office
75K-125K Annually
Senior level
Fintech • Financial Services
The Role
Leads client service and business operations for Financial Advisor and Private Wealth Advisor teams. Defines service models, oversees support professionals, coordinates business matters, supports client relationships, prepares reports and financial plans, manages communications, tracks performance, assists with hiring and training, and executes business plans and firm initiatives. Requires extensive financial services experience, leadership, client service expertise, and active securities licenses.
Summary Generated by Built In

POSITION SUMMARY 


Group Directors provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis.   The Group Director is a senior service level position for a Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams who is responsible for helping to shape the vision of client service model and business management by defining clear roles and responsibilities for each team member and by overseeing daily business operations. This industry professional leads the development, implementation, and management of all elements of the team’s client service model.


DUTIES and RESPONSIBILITIES:


  • Cultivating relationships with business partners and colleagues internally and externally 
  • Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships through an exceptional client experience 
  • Plays a leadership role in assisting the FA/PWA/team in developing and delivering against their client service model, including preparing for regular meetings as well as tracking follow-ups  
  • At the direction of the client and/or FA/PWA/team, preparing and reviewing various client reports or financial plans from firm-approved systems for existing or prospective clients 
  • At the request of FA/PWA/team, participating in existing client and/or prospective client meetings, representing the service lens 
  • Focusing with the FA/PWA/team and other business partners to optimize business practice efficiencies   
  • Oversee team Support Professionals to ensure alignment on team priorities and business goals
  • Serve as a coordinator for business matters related to the team, ensuring that they are directed to the appropriate contact, addressed properly, efficiently and judiciously, and track progress until resolved
  • Works in conjunction with the Business Service Officer (BSO) to oversee such team responsibilities as interviewing Support Professional candidates for hire, training team members and offering input on staff performance
  • Oversees the development and implementation of strategies to execute Financial Advisor / Private Wealth Advisor business plans, which may include performance tracking and managing the support staff’s monthly compensation
  • Works with the Market Business Service Officer and/or the Business Service Officer to promote and execute firm initiatives, projects, and remediations with team members
  • Manage team client communications strategy

EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS:


Education and/or Experience


  • 10+ years of work experience in a field relevant to the position required
  • Advanced degree or professional certification or industry experience required 
  • Active Series 7 (GS) and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) required  
  • Willingness to obtain additional licenses and/or designations as required

Knowledge/Skills

  • Strong leadership skills  
  • Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts 
  • Technically proficient and quick learner of new and updated platforms 
  • Detail oriented with superior organizational skills and ability to prioritize  
  • Expert knowledge of basic personal computer, MS Office (particularly MS Excel) and internet applications 
  • Exceptional writing, interpersonal and client service skills 
  • Strong time management skills 
  • Team player with the ability to collaborate with others 
  • Ability to work in a fast-paced, evolving environment 
  • Adaptable and ability to multi-task  
  • Goal oriented, self-motivated and results driven 

Reports to:

  • Business Service Officer and/or Market Business Service Officer 

To qualify, applicants must be legally authorized to work in the United States and must not require, now or in the future, sponsorship for employment visa status.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years.  Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Salary range for the position: $75,000 – $125,000 / Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background.  Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.

Skills Required

  • 10+ years of relevant work experience
  • Advanced degree, professional certification, or relevant industry experience
  • Active Series 7 license
  • Series 66, or Series 63 and Series 65 licenses
  • Willingness to obtain additional licenses or designations as required
  • Knowledge of financial services products, including equities, bonds, options, mutual funds, annuities, insurance, and managed accounts
  • Strong leadership, organizational, interpersonal, writing, client service, and time management skills
  • Ability to collaborate, prioritize, multitask, and work in a fast-paced evolving environment
  • Legal authorization to work in the United States without current or future employment visa sponsorship

Morgan Stanley Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Morgan Stanley and has not been reviewed or approved by Morgan Stanley.

  • Parental & Family Support — Family support is extensive, with paid parental leave for all parents, adoption and fertility assistance, backup childcare, and eldercare resources. Feedback suggests these programs meaningfully enhance the overall package and help with retention.
  • Healthcare Strength — Health coverage spans medical, dental, vision, mental‑health access, care navigation, and expert second opinions. Convenient primary care access and condition‑specific support reinforce the depth of healthcare coverage.
  • Equity Value & Accessibility — Equity compensation and stock ownership are positioned as core motivators that encourage commitment and retention. Feedback suggests education and support are provided to help participants manage equity and related financial benefits.

Morgan Stanley Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: New York, NY
87,899 Employees

What We Do

Morgan Stanley mobilizes capital to help governments, corporations, institutions and individuals around the world achieve their financial goals. For over 85 years, the firm’s reputation for using innovative thinking to solve complex problems has been well earned and rarely matched. A consistent industry leader throughout decades of dramatic change in modern finance, Morgan Stanley will continue to break new ground in advising, serving and providing new opportunities for its clients. Morgan Stanley is committed to maintaining the first-class service and high standard of excellence that have always defined the firm. At its foundation are five core values — putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back — that guide its more than 60,000 employees in 1,200 offices across 41 countries.

Similar Jobs

Squarespace Logo Squarespace

Senior Product Director, Client Engagement Group

Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
Remote or Hybrid
United States
1723 Employees
323K-435K Annually
In-Office or Remote
Springfield, IL, USA
1189 Employees
105K-148K Annually

JLL Logo JLL

Account Director

Real Estate • Financial Services
In-Office
4 Locations
66101 Employees
200K-220K Annually

VML Enterprise Solutions Logo VML Enterprise Solutions

Group Director, Global Network Growth

Agency • eCommerce • Information Technology • Consulting
In-Office
2 Locations
10000 Employees
100K-230K Annually

Similar Companies Hiring

Hanover Park Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
42 Employees
Kepler  Thumbnail
Artificial Intelligence • Fintech • Software
New York, New York
9 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account