Group Design Lead - Global KYC Onboarding

Posted 7 Days Ago
Be an Early Applicant
London, England
Hybrid
Senior level
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing Fintechs in the world and we’re on a mission to make money without borders a new norm
The Role
As Group Design Lead for Global KYC Onboarding, you'll lead design for scalable onboarding experiences, balancing compliance and user needs, and empowering regional teams.
Summary Generated by Built In
Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

We're on the lookout for a brilliant Group Design Lead to join our Global KYC Onboarding squad in London! You'll be part of Wise's global mission to build an open, fair, and human financial system. Because people without borders need money without borders.

Your mission:

As our Group Design Lead for Global KYC Onboarding, you'll set the vision for the platform that makes onboarding into Wise safe, efficient, and scalable across all regions. Think of it as building the "Lego pieces" that regional teams can use to create localized onboarding KYC journeys - turning what currently takes months into weeks, and reducing friction for millions of customers worldwide.

Here’s how you’ll make an impact:

  • Be a cross-functional hero and partner up with the Group Product Manager, Engineering Lead, Analytics Lead, as well as researchers and content designers within your squad

  • Bridge global and local needs by collaborating with design leaders across regional teams (Europe, APAC, Americas) who will use your platform components

  • Transform a complex regulatory space by designing experiences that balance compliance requirements with smooth user experiences

  • Build the foundation for a platform that will save Wise millions in operational costs while reducing friction for legitimate customers

This role will give you the opportunity to:

  • Solve problems at massive scale - your work will impact how millions of customers join Wise and how dozens of internal teams build onboarding experiences

  • Pioneer platform design thinking in the fintech compliance space, creating reusable patterns that work across diverse regulatory environments

  • Inspire and empower a growing team of talented designers across Personal Onboarding, Business Onboarding, and future Platform partner teams

  • Be part of positive change - we're fixing a broken, greedy system and putting people in control of their money

About you:

  • You've led design teams in complex, multi-stakeholder environments and know how to balance strategic vision with hands-on execution

  • You're customer-obsessed but understand how to balance user needs with business constraints and regulatory requirements

  • You have a strong portfolio showcasing both strategic thinking and detailed UX execution, ideally with some experience in regulated industries or B2B platforms

  • You're excited about building for builders - creating tools and patterns that empower other teams to create great experiences

Additional Information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Top Skills

Platform Design
Ux Design

What the Team is Saying

Lindsay
Surendra
Smrithi
Pavan
Asya
Jennifer
Lauren
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Austin, TX
6,000 Employees
Year Founded: 2011

What We Do

We’re making a positive, irreversible change in the world of finance. Together.

People on every continent around the world are choosing Wise to help them live, travel and work internationally. We’re the fairest, easiest way to send money overseas.

Built by and for people who live global lives, we make sending money abroad up to 8 times cheaper than the bank. This is money without borders - instant, convenient, transparent and eventually free.

For our customers, using Wise is as simple as sending money from A to B, but behind our app and website is a complex engine of currencies and routes, that’s being designed, built and powered by our talented teams in cities around the world.

We’re just at the beginning of our story and we’re growing at an incredible pace. We won’t stop until anyone, anywhere can send, spend and receive money wherever they are, whatever they’re doing. There’s still heaps to do and we can’t do it alone.

Why Work With Us

We are a mission-driven company, looking to change banking for the better. Current banking systems don’t let us send, spend or receive money across borders easily. Or quickly. Or cheaply. So, we’re building a new one. If you're looking for an autonomous work environment, where you'll face cool challenges, learn and grow, you'll like working at Wise

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

WISE Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Here at Wise we have a hybrid working model – a mix of working from home and from the office. Wisers can also work remotely for 90 days a year. By ‘remote’ we don’t just mean from home, but from wherever in the world you choose to!

Typical time on-site: 2 days a week
HQAustin, TX
Singapore
Brussels, BE
Hungary
Kuala Lumpur, MY
London, GB
Mumbai, Maharashtra
New York, NY
São Paulo, BR
Tallinn, EE
Tokyo, JP
Learn more

Similar Jobs

WISE Logo WISE

Solutions Engineer

Fintech • Mobile • Payments • Software • Financial Services
Hybrid
London, England, GBR

WISE Logo WISE

Analytics Engineer

Fintech • Mobile • Payments • Software • Financial Services
Hybrid
London, England, GBR
85K-110K

WISE Logo WISE

Senior Software Engineer

Fintech • Mobile • Payments • Software • Financial Services
Hybrid
London, England, GBR
85K-105K

WISE Logo WISE

Senior Data Scientist

Fintech • Mobile • Payments • Software • Financial Services
Hybrid
London, England, GBR

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account