Group & Community Engagement Specialist

Posted Yesterday
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Danville, IL, USA
In-Office
23-24 Annually
Entry level
Hospital Care
The Role
Engages youth and families through structured group sessions, individual support, community programming, intakes, and family events. Maintains a caseload of approximately 15–20 participants, documents services, collaborates with community partners, supports crisis response, participates in peer observations, and analyzes youth satisfaction surveys. The role requires trauma-informed care, compliance with state and agency standards, and representation at community events.
Summary Generated by Built In

Position: Group & Community Engagement Specialist
Department: CCBYS (Comprehensive Community-Based Youth Services)
Compensation  $23-$24.04/ hourly. Location: Danville, Illinois 
Reports To: Program Supervisor

SUMMARY

The Group & Community Engagement Specialist plays a vital role in engaging youth and families through structured group sessions, one-on-one support, and community-based programming. This position maintains a manageable caseload, delivers youth-focused group sessions in school and community settings, and supports ongoing engagement through activities and family events.

The Specialist also facilitates group intakes, manages documentation, collaborates with community partners, and contributes to program improvement through youth feedback and participation in peer observations. This role may also provide crisis response backup and represent the program at community events.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Maintain an active caseload of approximately 15–20 participants, adjusting as directed by the Program Supervisor.

  • Organize and facilitate group sessions within schools and community settings.

  • Conduct group intakes and ensure accurate and timely participant documentation.

  • Plan and execute program-hosted activities and family engagement events.

  • Collaborate closely with community partners to strengthen outreach and participant support.

  • Provide backup crisis response assistance as needed.

  • Participate in peer session observations to support continuous quality improvement.

  • Attend community partner events and represent the program with professionalism and enthusiasm.

  • Collect and analyze Youth Satisfaction Surveys to inform service enhancements.

TRAINING and Education REQUIREMENTS
  • Complete all Core Curriculum training(s) required for the position.

  • Comply with Illinois Department of Human Services (IDHS) program standards and requirements for CCBYS.

  • Fulfill all state-mandated reporting laws and maintain compliance with federal and agency training standards.

  • Attend required meetings, workshops, and professional development opportunities as assigned.

  • Bachelors Degree with a Human Services Focus is required.

TRAUMA-INFORMED CARE COMMITMENT

All team members are expected to incorporate the Five S’s of Trauma-Informed Care into their daily practice:

  1. Safety – Ensuring physical and emotional safety for clients and staff.

  2. Self-Regulation – Managing one’s own emotions to support effective client interactions.

  3. Supportiveness – Building relationships rooted in respect and compassion.

  4. Strengths – Identifying and reinforcing the positive attributes of each client.

  5. Self-Care – Maintaining wellness and managing secondary stress responses.

COMPENSATION & BENEFITS
  • Competitive Pay: $23-$24.04 hourly - non-exempt

  • Health, Dental, and Vision Insurance

  • Disability & Life Insurance

  • Paid Vacation, Sick Days, and Holidays

  • Retirement Plan

  • Employee Assistance Program (EAP)

  • Employee Discounts on services such as cell phones, restaurants, and more

Skills Required

  • Bachelor’s degree with a focus in Human Services
  • Complete all required Core Curriculum trainings
  • Comply with Illinois Department of Human Services program standards and CCBYS requirements
  • Fulfill state-mandated reporting laws and federal and agency training standards
  • Attend required meetings, workshops, and professional development opportunities
  • Apply trauma-informed care principles in daily practice
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The Company
HQ: Olympia Fields, Illinois
562 Employees
Year Founded: 1972

What We Do

Aunt Martha’s is a family of more than 550 staff and volunteers. We are health care providers, social workers, educators, counselors, and advocates. We are as diverse as the people and communities we serve. We are parents who know what it is to have a sick, hurting or scared child. We have relied on the help of others to overcome our own challenges. We honor people’s strengths, resourcefulness and resilience. We offer compassion. We provide supportive, professional care. We are a team – skilled and specialized. From the psychiatrist treating children in downstate Illinois, to the dental hygienist caring for a homeless person in Kane County; and from the therapist helping a youth in crisis on the streets of Chicago, to the doctor delivering a baby in Kankakee. Our staff are the best and the brightest in the field. We are all Care Coordinators – intensely dedicated to our patients and clients, connecting each person with exactly what they need, from the services our organization provides to the specialized care offered by our collaborating partners. We are Aunt Martha’s.

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