Group Category Manager Business Services

Posted 20 Days Ago
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Kilchberg, Zürich, CHE
In-Office
Senior level
Food • Marketing Tech
The Role
Lead global and regional indirect procurement strategies across IT, consulting, retail furniture, HR, and insurance categories. Develop sourcing pipelines, negotiate master service agreements and commercial models, manage stakeholder relationships, coordinate local procurement teams, and deliver sustainable cost savings while maintaining quality and service levels. Facilitate cross-functional workshops, share market insights, implement e-sourcing tools, and support strategic sourcing projects across a decentralized organization.
Summary Generated by Built In

ROLE


Unique opportunity to further develop strategic procurement in Business Services at global and European level, defining and executing sourcing strategies and initiatives across all major spend categories (IT, Consulting, Retail Materials and Services, HR, Insurances).


This role offers career development opportunities in an international context.

 

Activities & Responsibilities

  • Work with Head Group Indirect Procurement and relevant Group and local functions, to define and implement sourcing strategies across the key categories in scope, (IT Hardware & Software, Consulting, Retail Materials and Services, HR, Insurances), focusing on large Group suppliers.
  • Define and implement a multi-year pipeline of value delivery initiatives across the key categories in scope, with the target of generating significant year-on-year value for the Group, without compromising on quality or service level
  • Establish strong relationships with key stakeholders across the relevant functions, promoting and demonstrating the value of Indirect Procurement in their areas
  • Provide ad-hoc support and guidance for headquarter-related sizeable sourcing projects within Business Services, also outside of the major spend categories
  • Design and negotiate master service agreements, in collaboration with the Group Legal department, establishing best-in-class commercial models in contracts
  • Establish alignment with relevant local procurement teams on Group value delivery initiatives, as well as a clear collaboration model by category and initiative
  • Regularly exchange with local procurement teams, fostering best practice sharing in relation to categories in scope
  • Provide insights into the latest regional / global market developments for the major spend categories
  • Ensure relevant templates and tools are in place for all major categories and available for all Group and local stakeholders
  • Use e-sourcing tools or advanced sourcing solutions whenever appropriate
  • Organize and facilitate cross-country / cross-functional workshops and meetings

 

Experience

  • 5+ years of professional experience in a global / regional procurement organization, preferably within FMCG or food industry. Prior Consulting experience of advantage
  • Consolidated procurement experience in indirect procurement, with solid experience in leading regional / global sourcing projects across some of the key categories in scope, i.e. IT, Consulting, Retail Materials and Services, HR, Insurances
  • Experience in complex negotiations with senior stakeholders, as well as in defining and negotiating different commercial models within the categories in scope
  • Successful track record of designing and implementing sourcing strategies in a decentralised organisation, delivering sustainable year-on-year cost reductions without compromising service level
  • Proven track record in leading cross-functional teams on a change journey with discipline, transparency and authenticity
  • Strong project management experience and ability to deal with ambiguity
  • Experience in structuring and negotiating master service agreements, in collaboration with the Legal department
  • Strong stakeholder management experience; obtaining buy-in from central as well as local senior stakeholders is critical for being successful in this position
  • Experience in e-sourcing and other advanced tools like Sievo and Coupa, relevant for the categories in scope

 

Qualifications

  • University degree in business / procurement or related fields
  • Languages: fluent spoken and written English at business level; German, Italian or French – written & spoken – of advantage
 

Preferred Skills

  • Demonstrated ability to collaborate with key stakeholders in multiple locations
  • Strong negotiation skills
  • Working with teams across several nationalities and cultures
  • Down-to-earth work attitude, hands-on mentality
  • Strong presentation skills
  • Strong analytical skills
  • Entrepreneurial mindset
  • Business and financial acumen
  • Excellent social & communication skills

Skills Required

  • 5+ years of professional experience in a global or regional procurement organization
  • Indirect procurement experience leading regional or global sourcing projects
  • Experience in categories such as IT, consulting, retail shop furniture, HR, or insurance
  • Experience negotiating with senior stakeholders and defining commercial models
  • Track record designing and implementing sourcing strategies in decentralized organizations
  • Experience leading cross-functional teams through change
  • Strong project management experience and ability to handle ambiguity
  • Experience structuring and negotiating master service agreements with Legal
  • Strong stakeholder management experience across central and local teams
  • Experience with e-sourcing and advanced sourcing tools
  • University degree in business, procurement, or a related field
  • Fluent written and spoken English at business level
  • Consulting experience
  • German, Italian, or French language skills
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The Company
HQ: Kilchberg
3,727 Employees

What We Do

The Lindt & Sprüngli Group - premium chocolate for more than 175 years Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During 175 years of Lindt & Sprüngli's existence, it has become known as one of the most innovative and creative companies making premium chocolate. The beginnings of Lindt & Sprüngli are in 1845, when father and son for the first time manufactured solid chocolate in their small confectionery Sprüngli & Son, at that time yet a partnership. Since then, the company has gone through many different eras, but the entrepreneurial spirit and passion for making chocolate that drove both the Sprüngli family as well as Rodolphe Lindt, when he invented the first truly melting chocolate and later on sold his business to Sprüngli, are still alive. Today, quality chocolate products by Lindt & Sprüngli are made at 12 own production sites in Europe and the USA. They are distributed by 36 subsidiaries and branch offices, in more than 530 own stores, and also via a comprehensive network of more than 100 independent distributors around the globe. With more than 14,500 employees, the Lindt & Sprüngli Group reported sales of CHF 5.2 billion in 2023.

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