Group Air Planner Scandinavia

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Virtual Group Air Planner will be responsible for handling group air/T4M travel/movements ranging from 10 to several thousand people for Scandinavian clients (Sweden, Denmark, Norway). This involves research and negotiation with airlines for group allocation of seats, agreeing to airline contracts, and handling seats while keeping to airline deadlines. Additionally, smaller groups will require experience with published and private fares bookable via the GDS. Specific expertise on group blocks is required for this role. You will manage all aspects of T4M movements for the Scandinavian client portfolio, researching the best airlines for specific destinations, preparing cost comparisons with savings analysis, and engaging in T4M-related projects and program development.

Upon client acceptance of the proposal, you will work on all contracted elements of the event, building relevant databases, handling amendments, and committing airline contract and deadline dates. You will produce event-specific reporting via Insights/Sage or Power BI and manage financial requirements from deposit invoices to final accounts and event debrief. You will connect with Traveler Care group for ticketing, ensuring alignment on availability and timings to provide excellent customer service, particularly driving the nuances of group blocks.

What You´ll Do:

• Management of multiple client’s events, from 10 people up to 1000’s including all aspects of Air Travel
• Deliver outstanding service to the client's specification including research, budgets, policies, negotiation and management of airlines
• Planning, coordination, and execution of group air travel
• Communicate expertly amongst peers to share standard process
• Achieve targeted financial results whilst delivering high quality service and demonstrate significant savings on client spend.  Financial management throughout the life cycle of the booking.
• Undertake continuous self-development and training.
• Able to work on own initiative and within a team.
• Self Starter

What We´re Looking For:

• 2+ Years of previous (recent) Experience as a Travel for Meetings/Group Air Planner or Coordinator
• Experience in compiling event level reports via Insights, Sage or Power BI
• Experienced knowledge in GDS and specifically on group blocks
• Strong provider research and negotiation skills.
• Using registration web site tools, gathering delegates’ information and handling delegate changes and updates is also an advantage
• Solid understanding using the Concur OBT in conjunction with Cvent integration, and building meetings within the Concur tool a Plus
• Customer focused with good attention to detail and communication skills.
• Effective written and telephone communication skills
• Knowledge of Swedish is highly desirable. Other languages a plus.

Location

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

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Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!