Ground Ramp Supervisor

Posted 3 Days Ago
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McAllen, TX, USA
In-Office
Mid level
Logistics • Transportation
The Role
Lead and supervise ramp agents to ensure safe, efficient ground handling of passengers, baggage, cargo, and mail. Direct aircraft to/from gates, operate heavy equipment, perform cabin cleaning and stocking, assist staffing and scheduling, train and coach staff, and perform other operational duties while working outdoors in all weather and following strict attendance and safety standards.
Summary Generated by Built In

Job Description:

Job Description: 

Ramp Supervisors are responsible for leading flights for the smooth and safe operation of airport ground handling services, ensuring that flights depart and arrive on schedule, and that passengers and cargo are handled efficiently and securely. 

 

Alliance Ground International is a cargo and aviation services company operating in over 50 cities across North America, with a 45-year legacy in aviation. Our strong reputation in cargo, ground services, and hospitality forms the bedrock of our success. As we continue to expand, we seek the industry's finest talents, where the sky is the limit. 

 

Essential Job Duties: 

  • Supervise agents and leads on each shift to ensure all proper procedures are followed in a safe, efficient manner. 

  • Mentor and coach agents and leads and conduct on-the-job training. 

  • Guide inbound/outbound airplanes to and from the gate. 

  • Transport, load and unload passenger baggage, cargo, and mail. 

  • Clean aircraft passenger cabins between flights and stock aircraft with needed supplies. 

  • Operate heavy equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories. 

  • Be on time, be prepared, and be safe. 

 

Additional Job Responsibilities: 

  • Assist with creating and managing the staffing schedule to ensure adequate coverage for each flight.  

  • Other duties as assigned: Be flexible and willing to perform any other tasks or responsibilities as required by the company to meet operational needs. 

 

Qualifications: 

  • Prior work experience 

  • Education 

  • Certification/licenses (if applicable) 

  • Airport Badge/Security Clearance (if applicable) 

 

Physical Requirements: 

  • Ability to lift 50 pounds (23 kg) on a regular basis. 

  • Carry heavy items up and down jetway stairs. 

  • Climb, bend, kneel, crawl and stoop on a frequent basis and for extended periods. 

  • Work outside in all types of weather, around jet and machinery noises 

 

Schedule: 

Alliance Ground International operates twenty-four hours a day, seven days a week. AGI requires its employees to be able to work flexible schedules which may be adjusted to meet operational demands such as flight delays or cancellations. Applicants must be able to work on weekends, (Friday, Saturday, and Sunday) and holidays. Strict adherence to company attendance policies is expected and enforced. 

 

Benefits: 

We provide competitive wages, comprehensive training and career advancement opportunities, as well as a full benefit plan. 

Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

Skills Required

  • Prior work experience
  • Education
  • Certification/licenses (if applicable)
  • Airport Badge/Security Clearance (if applicable)
  • Ability to lift 50 pounds (23 kg) regularly
  • Carry heavy items up and down jetway stairs
  • Ability to climb, bend, kneel, crawl and stoop frequently
  • Work outside in all weather and around jet and machinery noise
  • Ability to operate heavy equipment (tugs, loaders, tow vehicles) safely
  • Supervisory skills: mentor, coach, train, and manage agents and leads
  • Flexible availability including nights, weekends, and holidays
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The Company
HQ: South Miami, FL
484 Employees
Year Founded: 1987

What We Do

Alliance Ground International, LLC. is a cargo ground handling company in the United States. Considered the best in the business, Alliance Ground International provides the best value for our airline partners. We offer a proven, cost effective, and low risk solution meeting or exceeding all requirements of our clients. Our mission is to ensure safe, on-time and efficient cargo, ramp and mail handling. Alliance Ground’s ability to effectively execute has been demonstrated by our proficient and successful operations. Alliance Ground International presently performs cargo, mail and ramp handling services to 35 Airlines in eleven airports: Chicago, New York, Atlanta, Miami, Orlando, Los Angeles, San Francisco, Fort Lauderdale, Newark, LaGuardia and Las Vegas.

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