Groom - Amanzoe

Reposted 2 Days Ago
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Kranidi
In-Office
Entry level
Hospitality
The Role
The Groom provides immediate guest assistance, supports Front Office operations, and ensures guest experiences exceed expectations with high-quality service.
Summary Generated by Built In

Location Overview
Join our team in Amanzoe. Scattered with Unesco-protected ruins, the beach-fringed Peloponnese has been at the heart of Greek culture for millennia. Resting on the east coast of the Peloponnese near Porto Heli, Amanzoe is a modern-day Acropolis from which 360-degree views encompass olive groves and the Aegean sea. Pavilions and villas all offer private pools with stunning views and fragrant gardens, whilst speedboats await at the beach to zip between nearby islands.

Role

We are seeking a warm, attentive and service-driven Groom who embodies Aman’s dedication to personalised and intuitive hospitality to join Amanzoe, in the Peloponnese, Greece. Reporting to the Head Driver and Assistant Head Driver, the Groom plays a pivotal role in creating a welcoming environment, offering immediate guest assistance and supporting Front Office operations. This hands-on position requires strong communication skills, a guest-focused mindset and the ability to anticipate and respond to guest needs with professionalism and care.

Responsibilities

  • Ensure guest experiences consistently exceed expectations in alignment with Aman brand standards.

  • Provide immediate assistance with guest requests, including luggage handling, escorting guests and giving directions.

  • Communicate guest needs promptly to the Front Office and transportation teams to ensure seamless follow-through.

  • Welcome arriving guests and bid farewell to departing guests with warmth and professionalism.

  • Support the Front Office by communicating guest movements accurately.

  • Report guest concerns or issues to the Head Driver, Assistant Head Driver or Front Office Supervisor to ensure timely resolution.

  • Assist the guest experience team in recommending and promoting experiences based on guest preferences.

  • Liaise with the Head Driver regarding buggy requests across resort outlets.

  • Support the Guest Assistants with check-ins when needed.

Requirements

  • A valid driving licence.

  • Good command of English.

  • Ability to work early morning shifts.

  • Strong attention to detail and a commitment to quality.

  • A warm, approachable and guest-focused personality aligned with Aman values.

  • You must have the legal right to work in Greece.

Benefits

At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming destinations. From exciting development opportunities to competitive compensation, we prioritise and support your career journey, making you feel valued, included and at home.

  • Single accommodation including monthly utility allowance (electricity and water)

  • Access to our Training Platforms: Open Sesame and eCornell

  • Discount on F&B Outlets

  • Discount on Aman Retail

  • Meal and coffee breaks while on duty

  • Uniform and colleague transportation

  • Access to the Amanzoe Elite Program (local discounts)

  • Participation in annual Staff Party and Family Day

  • Complimentary wellness activities including yoga, tennis, and gym classes

If you thrive in an ultra-luxury environment and are passionate about warm and personalised hospitality where every detail matters, we invite you to join us on our journey.

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The Company
3,737 Employees
Year Founded: 1988

What We Do

t Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to. We live by the ‘Aman way of life’ – a mindset shared by our guests and employees which creates a lifelong sense of belonging driven by our values of:

Investing in individuality – fostering an environment where each person can push boundaries, take risks and challenge norms.

Nurturing pathfinder spirit – exploring experiences, opportunities and locations which transform into new exciting ventures.

Acting like owners – taking the charge, leading by example and an immense sense of pride in their work.

Celebrating communities – ensuring that every member of our community is looked after and nurtured in a compassionate, respectful and collaborative manner

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