Ready to be a Titan?
ServiceTitan is looking for a versatile, detail-oriented Graphic Designer to join the Brand and Creative team. In this role you will concept, design, and deliver compelling visual assets across digital and print channels, ranging from brand campaigns and social content to sales enablement materials and event collateral. You will collaborate closely with partners across the organizations to translate business objectives into polished creative work.
Reporting to the Creative Manager, Design, the Graphic Designer must be able to acclimate to a fast-paced environment where multiple projects are the norm and deadlines come fast. Above all, the successful candidate must have a passion for design, a willingness to learn, and a knack for transforming complex concepts into compelling visual assets that resonate with ServiceTitan’s core audience.
This is an exciting time to join the team. We are actively integrating AI-powered design tools into our workflow, and we’re looking for someone who is curious, adaptable, and eager to explore how generative AI, automation, and emerging technologies can accelerate creative output without sacrificing craft.
What you’ll do:Work closely with Creative Directors, ACDs, Creative Managers, Designers, Copywriters and Video Editors to create dynamic, compelling content in support of ServiceTitan’s marketing efforts
Collaborate with stakeholders across the company on key marketing initiatives
Design across the full channel mix: web pages, email campaigns, social media, digital advertising, event/tradeshow materials, print collateral, presentations, and branded merchandise
Develop concepts from brief through final production, presenting work and incorporating stakeholder feedback at every stage
Help maintain and extend ServiceTitan’s brand identity system, ensuring consistency across all touchpoints
Integrate AI-powered tools into ideation and production workflows to accelerate concept exploration and asset generation
Leverage AI features embedded in core design software—Figma AI, for example—to streamline repetitive tasks such as background removal, image upscaling, and layout suggestions
Stay current on emerging AI capabilities and proactively share learnings, best practices, and prompt-engineering techniques with the broader creative team
Apply critical judgment to AI-generated outputs, ensuring all deliverables meet brand standards, legal guidelines, and quality expectations
Provide constructive feedback to colleagues during creative reviews
Manage multiple concurrent projects using ServiceTitan’s project-management tools (e.g., Asana), meeting deadlines while maintaining high quality
Contribute to a culture of continuous improvement by proposing new workflows, tools, and process optimizations
3–5 years of professional graphic design experience in an agency, in-house creative team, or equivalent freelance portfolio
Expert proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma
Demonstrated ability to design for a broad range of channels: web, email, social, digital advertising, print, presentations, and event/tradeshow materials
Strong command of typography, color theory, layout composition, and visual hierarchy
Experience managing multiple projects simultaneously with excellent organizational skills
Ability to receive, interpret, and apply creative feedback constructively—and to articulate thoughtful feedback to peers
A portfolio that showcases versatility, attention to detail, and strong conceptual thinking
Hands-on experience with, or demonstrated eagerness to learn, generative AI tools (e.g., Adobe Firefly, Midjourney, Claude) for design ideation and production
Bachelor’s degree in Graphic Design, Visual Communication, or a related field
Experience in B2B SaaS or technology-sector marketing
Familiarity with UI/UX design principles and prototyping
Working knowledge of HTML/CSS for web asset handoff
Experience with motion graphics or video editing (After Effects, Premiere Pro)
Photography and advanced photo-retouching skills
Join a high-growth technology company transforming the trades industry
Work on a creative team that values craft, innovation, and continuous learning
Be at the forefront of AI-augmented design practices in a supportive, collaborative environment
Competitive compensation, comprehensive benefits, and flexible hybrid/remote work arrangements
Opportunities for career growth—whether you want to deepen your craft as an individual contributor or explore leadership paths
Be Human With Us:
Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.
What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:
Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
Holistic health and wellness benefits: Company-paid medical, dental, and vision for you and your dependents, RSP match, and an employee assistance program.
Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, financial planning tools, and more.
Our Commitment to Inclusion:
At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. ServiceTitan is an equal opportunity employer. We do not discriminate against employees based on race, colour, religion, creed, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), marital status, family status, sexual orientation, or any other characteristic protected by applicable provincial legislation.
Accommodations are available on request for candidates taking part in all aspects of the selection process.
Use of AI Technology:
We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.
A Note on the Application & Hiring Process:
This position advertised is for an existing vacancy. We are currently seeking a qualified candidate to fill this position and will be reviewing applications on a rolling basis.
Compensation Disclosure:
ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected compensation for this role for candidates residing in Canada is between $65,300 CAD - $97,900 CAD. Actual compensation for an individual may vary depending on many factors, including skills, performance over time, business needs, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes equity and a holistic suite of benefits. This position may also be eligible for a bonus.
Personal Information:
ServiceTitan collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as for legal compliance. You can review further details of such collection and use in our Privacy Policy
Top Skills
What We Do
ServiceTitan is the world’s leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry. We help small business entrepreneurs run and grow their businesses and aim to democratize the power of technology. The trades industry approaches $800B in North America alone and was significantly underserved by traditional software industry leaders prior to ServiceTitan’s entrance to the market. Today, ServiceTitan powers the businesses of more than 5,000 customers, is backed by the world’s leading venture capitalists, and continues to target triple-digit growth annually. ServiceTitan unlocks for small business, the tools and support that big business has enjoyed for decades; helping everyday entrepreneurs run and grow their businesses so they can build better lives for themselves and their families.
Why Work With Us
Not only do we change the lives of our customers, but we strive to create an environment full of opportunities that will change the lives of our employees. We are committed to giving extraordinary talent, extraordinary opportunity, and we prioritize investing in Titans, through a suite of benefits, learning and growth opportunities, and more.
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