Who We Are
Our employees consistently rate Grant Associates as a great place to work, and often recommend open positions to friends. We are a culturally diverse company with competitive benefits, frequent opportunities for growth and change, training and fun activities!
Innovation and a culture of continuous improvement are built into the fabric of our company. Staff have an opportunity to improve themselves and our company by joining our Fit Forward, Culture, Innovation, and Green teams.
Job Description- Operational team, responsible for greeting clients and managing the reception area, client outreach, and appointment scheduling.
- In this role, it is integral that you manage client information in the database and see each client through to completion.
- You will support management by gathering needed data and generating reports.
- In this role, you will also assist with new participant orientations and assembling all necessary informational materials or packets.
- Respond to business phones including directing callers to appropriate staff, responding to voicemail messages within 24 hours of receipt, scheduling client appointments and reaching out to clients who fail to report for appointments.
- Support individuals in the resource room with basic computer skills and navigating resources
- Make appropriate referrals to the partners within the facility.
- Seek out process improvements to improve the company
- Manage and direct office communications
- You are a self-motivated and flexible team player.
- You consider yourself to have strong organizational, interpersonal, and communication skills.
- You're driven and comfortable multitasking.
- You take pride in your ability to recognize and solve problems as they arise.
- You enjoy making connections with others both in person and over the phone.
- You have a High School or General Education Diploma or higher and 1-2 years of clerical experience and are ready to make an impact.
We provide:
- Competitive wages for high performance
- 11 Paid Holidays
- PTO
- Tuition reimbursement
- Guided Professional Development Plans
- Summer Fridays
- Weekly Wellness Sessions
- Medical/Vision/ Dental
- Employer Paid Life Insurance
- Employer 401k Contributions
- Employee Referral Bonus
- Employee Assistance Programs
- Company Picnics Volunteer Experiences
- Access to Free Financial Counseling
- Innovation and a culture of continuous improvement are built into the fabric of our company. Staff have an opportunity to improve themselves and our company by joining our Fit Forward, Innovation and Green teams.
About Us:
Grant Associates is a national workforce development company that is passionate about raising the economic security for the people, businesses, and communities we serve. Since opening our doors in 1997, we have operated programs in cities large and small, partnering with communities to build the human side of economic development. As one of the largest workforce development organizations in North America, we have provided workforce development services to more than 50,000 companies and helped more than 1.2 million people achieve their career goals.
APM, including Equus Workforce Solutions, Ross Innovative Employment Solutions, Dynamic Workforce Solutions, DESI, AGELIC, and Grant Associates, is committed to providing equal employment opportunities to all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
APM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation during the application, interview, or selection process, please contact [email protected].
Skills Required
- High school diploma or General Education Diploma (GED) or higher
- 1–2 years of clerical experience
- Strong organizational skills
- Strong interpersonal and communication skills
- Ability to multitask and remain flexible
- Problem-solving ability
- Ability to communicate with clients in person and by phone
- Self-motivated team-player orientation
Equus Workforce Solutions Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Equus Workforce Solutions and has not been reviewed or approved by Equus Workforce Solutions.
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Flexible Benefits — Some roles offer flexible schedules, remote or hybrid work options, and mileage reimbursement. These elements provide practical flexibility that helps offset rigid aspects of core pay structures.
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Retirement Support — A 401(k) plan with employer match is included alongside life, AD&D, and disability coverage. These standard offerings create a basic foundation for long-term financial security.
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Wellbeing & Lifestyle Benefits — Programs such as an Employee Assistance Program, tuition assistance, employee discounts, and daily‑pay options are available. These additions help round out total rewards beyond base pay.
Equus Workforce Solutions Insights
What We Do
Equus Workforce Solutions is a comprehensive provider of workforce development services in North America, helping job seekers and career changers prepare for and advance in careers, while also working to advance economies and help communities thrive.
