Graduate traineeship

Posted Yesterday
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Umhlanga Rocks, eThekwini Metropolitan Municipality, KwaZulu-Natal, ZAF
In-Office
Entry level
Edtech • HR Tech • Professional Services
The Role
Join the Bayside Hotel Group as a hospitality graduate trainee to learn all hotel operations, deliver exceptional guest service, assist housekeeping and F&B, handle guest inquiries, collaborate with teams, and participate in training and mentorship toward career advancement.
Summary Generated by Built In

The Bayside hotel group is a reputable chain of hotels located in various

prime locations throughout KwaZulu-Natal. We pride ourselves on delivering

exceptional service and comfort to our guests while maintaining affordability. As

part of our commitment to nurturing talent and investing in the future of the

hospitality industry, we are seeking enthusiastic and dedicated Hospitality

Graduates to join our team.



Requirements

Provide exceptional customer service to guests, ensuring their needs are

met and exceeded.

Learn and understand all aspects of hotel operations, including front desk

procedures, reservations, guest services, housekeeping, and food and

beverage service.

Assist in maintaining cleanliness and organization in common areas, guest

rooms, and other hotel facilities.

Collaborate with team members to ensure smooth and efficient operations.

Handle guest inquiries, requests, and complaints in a professional and

timely manner.

Participate in training sessions, workshops, and other learning opportunities

to enhance your skills and knowledge.



Benefits
  • Valuable hands-on experience and exposure to various aspects of hotel

operations.

Mentorship and guidance from experienced professionals in the industry.

Opportunities for career advancement within the hotel group.

Competitive salary and benefits package.

Vibrant and dynamic work environment.

Networking opportunities with industry professionals.



Skills Required

  • Provide exceptional customer service to guests
  • Learn and understand front desk, reservations, guest services, housekeeping, and food and beverage operations
  • Assist in maintaining cleanliness and organization of common areas and guest rooms
  • Collaborate with team members to ensure smooth and efficient operations
  • Handle guest inquiries, requests, and complaints professionally and timely
  • Participate in training sessions, workshops, and learning opportunities
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The Company

What We Do

Beyond Grad is an online knowledge business where Varun helps professionals to land a better job and build income outside of their 9-5.

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