Graduate Trainee, Operations Client Support

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London, England, GBR
In-Office
Financial Services
The Role

Marex Overview

Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world’s major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,400 employees across Europe, Asia-Pacific and the Americas. For more information visit www.marex.com.


Marex Graduate Programme

Embark on a transformative journey with Marex's Full-Time Graduate Programme - an experience tailored to empower and support Analysts. Dive into the 'Backpack to Briefcase' bootcamp, unveiling the intricacies of financial services, Marex's purpose, and strategic priorities. Join your team post-bootcamp, fostering connections through continuous training.

Learn, grow, and expand your network through a diverse array of sessions fast-tracking your understanding of Marex and the industry. Engage in workshops covering behavioural, cognitive skills, technical understanding, and business awareness, nurturing your professional development.

Throughout the programme, seize the opportunity to attend informal insight events and a lunch and learn series hosted by senior Marex Leaders. Gain exposure, ask questions, and gain real insights into the business from influential figures.

From day one, connect with a network of fellow graduates. Attend training and events together, creating bonds with those sharing your journey. Join Marex, where your passions align with purpose, and your strengths converge with our values.

Role Summary

We’re looking for a proactive and enthusiastic individual to join our Operations Client Support team. In this role, you’ll be responsible for managing client funds and positions with a strong focus on compliance with exchange regulations and CASS (Client Assets) requirements.

The ideal candidate will not only bring a keen eye for detail and a client-first mindset but also a solid foundation in coding. Your technical skills will be key in identifying opportunities to streamline workflows, solve problems creatively, and drive process improvements across the team.

Department description

London Operations serves as support to its’ many and varied clients and sales teams across the globe, assisting mainly, but not limited to Listed ETD, Cash and Foreign Exchange transactions.  Working in shifts, we provide cover throughout London working hours, managing challenging and fast paced mail-boxes, whilst maintaining a high level of awareness to the many risks that present themselves.

We maintain a constant awareness of our regulatory requirements and ensure adherence at all times.


Overall Responsibilities

  • Managing client positions across Marex cleared accounts and accounts with other clearers.
  • Posting internal cash transfers within sub accounts alongside requesting foreign exchange executions when required.
  • Helping to categorise incoming mail in a fast-paced environment.
  • Assistance with logging and sending of client audit requests.
  • Review of internal processes and procedures.

Standard Responsibilities

  • Ensuring compliance with the company’s regulatory requirements under the FCA.
  • Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with.
  • Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values.
  • At all times complying with the FCA’s Code of Conduct and Marex’s Code of Conduct.
  • To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility.
  • To report any breaches of policy to Compliance and/ or your supervisor as required.
  • To escalate risk events immediately.
  • To provide input to risk management processes, as required.

The Company may require you to carry out other duties from time to time


Skills and Experience 

  • A 2:1 degree or equivalent, coupled with a strong academic track record*.
  • A recent graduate or final-year student.
  • Analytical skills.
  • Problem solving skills.
  • Proven success with coding in Python and/or SQL is essential.
  • Any exposure to C# is beneficial.
  • Excellent verbal and written communication skills
  • Understanding of working in a regulated environment and knowledge of the risk and compliance requirements associated with this.


Competencies

  • A collaborative team player, approachable, self-efficient and influences a positive work environment.
  • Demonstrates curiosity.
  • Resilient in a challenging, fast-paced environment.
  • Excels at building relationships, networking and influencing others.
  • Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness.
  • Self-motivated and capable of managing multiple tasks effectively.
  • Strong ability to prioritise while maintaining a clear understanding of potential risks.
  • Demonstrates a high level of discretion and respect for confidentiality.
  • Eager to learn and continuously develop new skills.
  • Committed to working in alignment with the values upheld by Marex.


Company Values

Acting as a role model for the values of the Company:

  • Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly.
  • Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do – our clients expect this and we demand it of ourselves.
  • Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do.
  • Developing our People - Our people are the basis of our competitive advantage. We look to “grow our own” and make Marex Spectron the place ambitious, hardworking, talented people choose to build their careers.
  • Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client’s various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction.


Conduct Rules

You must:

  • Act with integrity
  • Act with due skill, care and diligence
  • Be open and cooperative with the FCA, the PRA and other regulators
  • Pay due regard to the interests of customers and treat them fairly
  • Observe proper standard of market conduct
  • Act to deliver good outcomes for retail customers


Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company.

* Applicants outside of this range will also be considered.

#LI-MH1

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The Company
HQ: New York, NY
732 Employees
Year Founded: 2005

What We Do

We are a diversified global financial services platform, connecting clients to global energy, metals, agricultural and financial markets. Across our businesses we provide critical high value-add services in Market Making, Execution and Clearing, Hedging and Investment Solutions, Price Discovery and Data & Advisory. We have a leading franchise in many major metals, energy and agricultural products, executing around 38 million trades and clearing over 193 million contracts in 2021. The Group provides access to the world’s major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. Marex was established in 2005 but through its subsidiaries can trace its roots in the commodity markets back almost 100 years. Headquartered in London with 22 offices worldwide, the Group has over 1,100 employees across Europe, Asia and America. State-of-the-art electronic and voice broking services facilitate all types of trading strategies. This is backed by decades of experience, with Marex emphasising intellectual knowledge and insight, alongside access to extensive data sets and the latest analytical tools. In addition to its core operations, Marex's scale and expertise in commodity derivatives, as well as physical products, has enabled it to respond to client demand and offer services for financial futures & options and foreign exchange.

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