Graduate Program Coordinator

Posted Yesterday
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Boston, MA, USA
In-Office
54K-76K Annually
Entry level
Edtech
The Role
The Graduate Program Coordinator enhances student and alumni engagement through communications, event coordination, data analysis, and operational support for programs.
Summary Generated by Built In

About the Opportunity

Job Summary

The Graduate Program Coordinator supports the Multidisciplinary Graduate Engineering (MGEN) unit's programs team in enhancing student, alumni, faculty, and industry engagement through strategic communication, data-informed initiatives, and event coordination. The role contributes to student success by developing informational materials, managing outreach platforms, and coordinating events that strengthen the student experience and programmatic reach. The Graduate Program Coordinator will collaborate closely with MGEN leadership, staff, and faculty to ensure consistent and effective communication of program initiatives, outcomes, and opportunities.


Key Responsibilities & Accountabilities

Student & Alumni Engagement and Communications

  • Develop and manage initiatives to engage current students and alumni, including newsletters, event invitations, and program updates.
  • Oversee the creation, scheduling, and distribution of content across internal platforms and external channels, including social media.
  • Collaborate with stakeholders to highlight student and alumni achievements through storytelling, digital features, and community spotlights, strengthening overall program visibility and connection.

Event Planning and Coordination

  • Plan and execute a range of student-facing (including alumni) and program-focused events, such as information sessions, academic celebrations, networking opportunities, and employer engagement initiatives.
  • Manage event logistics from concept through execution, including coordination with internal teams and external partners.
  • Produce and distribute event materials (e.g., flyers, programs, and digital assets) and ensure timely dissemination of event-related information.

Data and Operations

  • Maintain and analyze engagement-related data, including event participation, outreach effectiveness, and industry and alumni involvement.
  • Track and report on digital content performance in collaboration with data and student services teams.
  • Contribute to the development of surveys and analytical reports to assess program effectiveness, inform decision-making, and identify opportunities for improved engagement.

Program Support and Administrative Coordination

  • Provide operational support for programs, including maintaining program materials, updating web content, and assisting with documentation.
  • Contribute to the development and refinement of internal processes, project tracking systems, and cross-functional coordination efforts.
  • Collaborate across teams to support program initiatives and advance the overall goals of the MGEN portfolio.

Minimum Qualifications
  • Bachelor's degree required; advanced coursework or interest in higher education, communications, or data analytics preferred
  • Experience with social media management, digital communications, and event coordination
  • High proficiency with Microsoft Office Suite (including Teams); knowledge of data tools such as Excel, Banner, or other CRM systems
  • Strong organizational, written, and verbal communication skills; demonstrated ability to build and maintain relationships and manage databases
  • Experience in higher education or student support and engagement preferred
  • Demonstrated ability to manage multiple priorities in a fast-paced environment

Required Documents
  • Resume
  • Cover Letter

Position Type

Academic Administration

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.  

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.  

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

Compensation Grade/Pay Type:

107S

Expected Hiring Range:

$53,615.00 - $75,728.75

With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.

Skills Required

  • Bachelor's degree required; advanced coursework or interest in higher education, communications, or data analytics preferred
  • Experience with social media management, digital communications, and event coordination
  • High proficiency with Microsoft Office Suite, knowledge of data tools such as Excel, Banner, or other CRM systems
  • Strong organizational, written, and verbal communication skills; demonstrated ability to build and maintain relationships and manage databases
  • Experience in higher education or student support and engagement preferred

Northeastern University Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Northeastern University and has not been reviewed or approved by Northeastern University.

  • Leave & Time Off Breadth Paid time off is described as extensive, including 22–26 vacation days, 12 sick days, 13 holidays, and paid parental leave for birth/adoption. Additional paid leave is also outlined, including up to 26 weeks of paid medical leave and up to 12 weeks of paid family leave for eligible employees.
  • Retirement Support Retirement support is positioned as a standout, with an employer contribution described as 10% when an employee contributes 5%, alongside immediate vesting once eligible. This is presented as unusually generous relative to typical employer retirement offerings.
  • Parental & Family Support Family-oriented benefits are emphasized through tuition assistance for employees and dependents and access to backup childcare and family-care resources. Tuition remission/discount structures are highlighted as a major value driver, especially for employees with children and for long-tenured staff.

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The Company
16,052 Employees
Year Founded: 1898

What We Do

Founded in 1898, Northeastern is a global research university with a distinctive, experience-driven approach to education and discovery. The university is a leader in experiential learning, powered by the world’s most far-reaching cooperative education program. We integrate classroom study with opportunities for professional work, research, service, and global learning in more than 100 countries. The same spirit of collaboration guides a use-inspired research enterprise focused on solving global challenges in health, security, and sustainability. Northeastern offers a comprehensive array of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools, and select graduate programs at campuses in Boston, Charlotte, N.C., San Francisco Bay Area, Seattle, and Toronto. Campuses in Burlington, MA, and Nahant, MA, are home to research institutes for homeland security and coastal sustainability, respectively

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