Graduate Hire 2024/25 - User Quality Analyst

Sorry, this job was removed at 12:45 p.m. (CST) on Thursday, Apr 24, 2025
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Singapore, SGP
In-Office
Financial Services
The Role

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.

 

If you are interested in more than one Supernova role, please apply to your first preference. We will still consider you for all opportunities.

 

Who We Are

At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom. OKX began as a crypto exchange giving millions of people access to crypto trading and over time becoming among the largest platforms in the world. In recent years, we have developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps). OKX is a trusted brand by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments. In the last year, OKX has expanded into new markets including Australia, Brazil, Netherlands, Singapore and Turkey, with plans to launch in the US, Belgium and the UAE.

 

We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology. This is why we publish proof of reserves monthly, and continue to ship new innovative security features.

 

About The Opportunity

About OKX Graduate Program (Supernova)

The Supernova Program is a 3-year career accelerator program that aims to fast-track young, high-performing graduates into technical experts and future leaders. We firmly believe in the youthful power of the new era. Join us to achieve your narrative around crypto.

 

What You’ll Be Doing 

  • Support day-to-day operational tasks related to user quality management, including data tracking and reporting of key user metrics
  • Work with cross-functional teams (data, product, and risk control) to help optimize processes and improve efficiency
  • Perform periodic reviews of business operations and user strategies
  • Conduct research on industry trends and market dynamics to support risk control strategies

What We Look For In You

  • Bachelor’s degree in Business, Finance, Data Analytics, or a related field.
  • Strong analytical and problem-solving skills.
  • Basic knowledge of data analysis tools (Excel, SQL, or Python is a plus).
  • Good communication and teamwork skills.
  • Eager to learn and develop in a fast-paced environment.

Perks & Benefits 

  • Competitive total compensation package

  • L&D programs and Education subsidy for employees' growth and development

  • Various team building programs and company events

  • Wellness and meal allowances

  • Comprehensive healthcare schemes for employees and dependants

  • More that we love to tell you along the process!

OKX Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OKX and has not been reviewed or approved by OKX.

  • Fair & Transparent Compensation Pay is considered competitive or above market, especially in engineering, product, and legal roles across major hubs. This positioning is consistently cited as a major attraction for candidates.
  • Healthcare Strength Role descriptions indicate comprehensive medical, dental, vision, life, and disability coverage, with employer-paid premiums in some cases. Health coverage is highlighted alongside core benefits like PTO and parental leave.
  • Wellbeing & Lifestyle Benefits Allowances for education and fitness, meal perks and snacks, team-building budgets, and structured learning programs are described across locations. These extras enhance the total rewards package beyond base pay.

OKX Insights

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The Company
Dublin, Dublin
1,073 Employees
Year Founded: 2017

What We Do

Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX’s vision is a world of financial access backed by blockchain and the power of decentralized finance.

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