Graduate Expert Engagement Partner - 2-year FTC (KZN)

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

Educate and Engage with Oral Health Expert

Our commitment to you is to provide a strong beginning to your career.  While you are helping people with better health and wellness, you will be gaining valuable work experience in a top multi-national company and building foundational leadership and business skills. At the end of this 24-month programme you will have a strong career foundation to build a remarkable career.  

We are currently looking for a driven Graduate Expert Engagement Partner. This role is designed for newly qualified Oral Hygienists or Dental Therapists who are passionate about oral health and eager to drive impact beyond the clinic. No prior experience in sales or detailing is required — we provide comprehensive training, mentorship, and support to help you thrive in healthcare engagement.

As a Graduate Expert Engagement Partner, you’ll be at the forefront of driving awareness, education, and recommendation of Haleon’s leading oral health brands among dental healthcare professionals. Through face-to-face and digital engagement, you’ll help experts understand the therapeutic value of our products and support their patient communication efforts. This role is pivotal to executing Haleon’s Omnichannel Expert Engagement Strategy and directly contributes to key strategic KPIs, including Average Weekly Recommendation (AwR), Brand Recommended Most Often (BRMO), and Share of Recommendations (SoR).  

What will your individual contribution at Haleon be?   

• Conduct informative detailing sessions with HCPs, presenting Haleon’s oral health brands, clinical data, and unique benefits.
• Recruit HCPs to Haleon’s digital platforms to enable value-added services (e.g., e-consent, HHP registration).
• Engage HCPs through multiple channels including face-to-face visits, remote calls, webinars, and Veeva CRM emails.
• Learn to use data and insights to tailor engagement strategies to HCP preferences.
• Support HCPs in accessing digital tools and resources for patient education and communication.
• Encourage participation in Haleon’s Continuous Medical Education (CME) modules.
• Build strong relationships with HCPs through meaningful interactions and understanding of their needs.
• Distribute medical samples effectively to support patient trials and product conversion.
• Track and contribute to expert KPIs such as AWR, BRMO, and SoR.
• Provide feedback on competitor activity and market trends.
• Assist in organizing educational events such as lunch-and-learns and conferences.
• Uphold Haleon’s values and compliance standards in all interactions.
• Maintain accurate sample distribution records in line with cycle plans and strategy.

To recognise your dedication, energy and effort, benefits include:   

• A competitive base salary.
• An annual bonus linked to performance.
• Employee recognition through our global scheme which rewards exceptional achievements. 
• On-the-job experience and formal and informal training and development, delivered through a mixture of coaching, mentoring and formal training programmes.
• Health and wellbeing programmes to take care of your physical and mental health.

We’re the people changing the future of everyday health. So you will be someone who has:   

• The ability to be proactive and to take initiative.
• A strong sense of ownership and a willingness to go over and beyond. 
• Excellent communication and interpersonal skills.
• Commercial acumen and business partnering.
• A passion for Marketing.   
• Team spirit and collaborative working.
• Decision making and problem solving.
• Strong facilitation skills.
• Creative and independent thinking.

To enable you to perform in this future talent opportunity:   

Education required:

• Bachelor’s Degree in Oral Hygiene or Dental Therapy, Biology, Biochemistry or similar.
• Strong interest in healthcare engagement and patient advocacy.

Preferred (but not required):

• BSC in health science
• Registered with the HPCSA
• Exposure to healthcare environments or patient education.
• Familiarity with digital tools and communication platforms.

Skills & Attributes:

• Excellent communication and interpersonal skills.
• Willingness to learn and adapt to a dynamic field environment.
• Basic digital literacy and openness to using CRM tools (e.g., Veeva).
• Strong organizational and time management abilities.
• Commitment to ethical standards and compliance.
• This position requires regular travel; a valid drivers license and own reliable vehicle is required for this role

Good academic transcripts are essential, we will not consider anyone below 60%. Please note that you must provide your academic transcripts together with your CV when applying. 

Language required:

• Written and spoken fluency in English.

  Other requirements:   

• 0-1 year Marketing experience.

How to Apply:   

• Attach CV.
• Attach Transcripts.

Please save a copy of the job description, as this may be helpful to refer to once the advert closes.

Diversity, Equity and Inclusion

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.

We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

 Job Posting End Date

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.
During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 
The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. 

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.