The role provides communications, media and stakeholder engagement support across the Corporate Affairs and Public Relations function, helping to build and protect the reputation of MTN Group Fintech and MoMo, while giving the graduate structured exposure to strategic communications in a fast-moving fintech environment.
Responsibilities
1. Media Relations and Press Support
Monitor and compile coverage of MTN Group Fintech, MoMo, competitors and the wider fintech and financial services sector.
Support the drafting of media statements, press releases, speaker briefings and responses to media queries for review by senior team members.
Assist with maintaining media lists and coordinating interviews and media engagements, under supervision.
2. Content and Digital Communications
Draft and proofread articles, newsletters, LinkedIn posts and internal communications using approved templates and brand guidelines.
Support the planning and scheduling of content across owned corporate channels.
Assist with tracking digital and social media engagement and compiling performance reports.
3. Events and Stakeholder Engagement
Support the planning and logistics of corporate events, sponsorships and stakeholder engagements, including guest lists, invitations, branding and printed materials.
Assist with preparing briefing documents, key messaging and talking points for executives and spokespeople.
Maintain stakeholder databases and support post-event follow-up, under supervision.
4. Reputation Monitoring and Reporting
Monitor media, industry and regulatory developments that may affect the reputation of MTN Group Fintech and the mobile money sector.
Support the preparation of media monitoring reports, coverage summaries and dashboards for internal stakeholders.
Assist with flagging emerging reputational issues to the team promptly, for escalation by senior team members.
5. Stakeholder and Team Support
Liaise with internal stakeholders such as marketing, product, legal, risk, compliance and regional market teams to gather information for communications.
Support coordination with external PR and creative agencies where required, under supervision.
Participate in team meetings, training sessions, and learning initiatives.
6. Corporate Social Investment (CSI) Support
Support the planning and delivery of CSI projects on a rolling basis throughout the year, including Mandela Day, Y’ello Care and other community and employee volunteering initiatives.
Assist with coordinating beneficiaries, partners, volunteers, logistics and branded materials for CSI activities, under supervision.
Capture project documentation, photos and stories, and support the preparation of CSI reports and communications content for internal and external channels.
7. Learning and Development
Actively participate in the structured graduate internship programme.
Complete assigned learning modules, projects, and assessments.
Demonstrate continuous improvement in communications knowledge, commercial understanding, and professional skills.
8. Other Duties
Undertake any other work or duties that may reasonably be required by the role or assigned by the line manager.
Qualifications
Education
Bachelor's degree or Honours in Journalism, Media Studies, Communications, Public Relations, Marketing or an equivalent qualification (recently completed or to be completed within the year of appointment).
Postgraduate qualification in communications, media or a related field will be advantageous but not required.
Experience
No formal work experience required.
Any vacation work, internships, student media or academic exposure within communications, public relations, journalism or financial services environments will be advantageous.
Skills Required
- Bachelor’s degree or Honours in Journalism, Media Studies, Communications, Public Relations, Marketing, or an equivalent qualification
- Degree recently completed or due to be completed within the year of appointment
- Postgraduate qualification in communications, media, or a related field
- Vacation work, internships, student media, or academic exposure in communications, public relations, journalism, or financial services
- No formal work experience required
MTN Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MTN Group and has not been reviewed or approved by MTN Group.
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Parental & Family Support — Parental leave is positioned as notably generous in some markets, including widely cited six-month paid maternity leave and short paternity leave. Family-friendly support is also described through options like workplace childcare, adoption/surrogacy support, and related leave provisions in certain operating companies.
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Strong & Reliable Incentives — Variable pay elements are described as a meaningful part of the package, including annual performance bonuses, sales commissions, and structured short-term incentives tied to performance outcomes. Longer-term incentive participation is also described for eligible grades through share-based or share-linked plans.
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Wellbeing & Lifestyle Benefits — Wellbeing support is presented as visible and multi-dimensional, including mental, physical, and financial wellness programs and access to emergency assistance services for medical, security, and travel events. Lifestyle and telecom-specific perks are also described, such as connectivity allowances and flexible lifestyle benefit funds used for items like gym, travel, or school-related expenses in some locations.
MTN Group Insights
What We Do
Delivering voice, data, mobile financial services and digital products across 16 markets in Africa. For more info, visit: www.mtn.com









