Government Program Director (East Zone)

Posted Yesterday
Be an Early Applicant
Hiring Remotely in United States of America
Remote
151K-270K Annually
Expert/Leader
Healthtech • Telehealth
The Role
The Government Program Director manages strategic government accounts, oversees service delivery, and ensures compliance. This entails leading customer relationships, collaborating with stakeholders, and implementing Philips solutions while traveling for strategy sessions and reviews.
Summary Generated by Built In
Job TitleGovernment Program Director (East Zone)

Job Description

Government Program Director (East Zone)

The Government Program Director will manage National Enterprise strategic government accounts aligning customer expectations and government compliant service delivery. Coordinating sales and services to ensure customer satisfaction, government compliance and high-quality execution.  

Your role:

  • Lead customer relationship and strategy for all Enterprise Philips solutions included in Customer Program.

  • Collaborate with Internal (Philips) key stakeholders and Customer Stakeholders to plan, implement and execute all Philips solutions encompassed in the National Contract

  • Expect 50% travel via car/air/train/bus for customer strategy sessions and Executive Business Reviews.

  • You must be able to:

    • Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements.

You're the right fit if:

  • You’ve acquired 10+ years’ experience in Service Leadership role, Philips plus Government experience preferred.

  • Your skills include expertise in Virtual Care hardware/software and implementation on a National Scale, including Digital Health Transformation and government strategy.

  • You have Service Delivery and Program management experience; leading multi-disciplinary teams.

  • You have a bachelor’s degree, required. LEAN six sigma, ITIL certification, PMP (Project Management Professional Certification) preferred, but not required.

  • You have experience with Enterprise SaaS delivery and Operations, Operational Excellence, Process Improvement, and Customer Success retention strategy.

  • You’re an experienced leader with government program leadership experience and a track record of establishing and scaling a multi-modality Philips government-compliant program both technically and clinically.  

How we work together

We believe that we are better together than we are apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a Field role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

  • Learn more about our business.

  • Discover our rich and exciting history.

  • Learn more about our purpose.

  • Learn more about our culture.

Philips Transparency Details

The pay range for this position in DE, ME, NH, PA, VA, VT, and WV is $151,000 to $241,000.

The pay range for this position in MD, and RI is $159,000 to $253,000.

The pay range for this position in CT, MA, NJ, NY and Washington D.C. is $169,000 to $270,000.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.    

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered.  Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.  Details about our benefits can be found here

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. 

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position.  For this position, you must reside in or within commuting distance to East Zone (CT, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VA, VT and WV).

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.  Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Top Skills

Digital Health Transformation
Enterprise Saas
Software
Virtual Care Hardware
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The Company
Alpharetta, GA
80,000 Employees
Year Founded: 1891

What We Do

Do the work of your life to help the lives of others. As a leading health technology company, it is our purpose to improve people’s health and well-being through meaningful innovation. Our goal is to improve 2.5 billion lives per year by 2030. ​ ​ We also strive to be the best place to work for people who share our passion, by promoting personal development, inclusion and diversity while acting responsibly towards our planet and society.

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