Government technology has failed the public for decades, and Americans have been conditioned to expect websites from the 90s for essential public services.
Kaizen exists to strengthen trust in American public services by building technology that residents and public servants are proud to use. We partner with local, state, and federal agencies to replace legacy systems with modern, AI-native software that is worthy of the people they serve. We started in outdoor recreation, and now we're building toward something much larger — the software layer that powers how Americans access any government service.
Our platform reaches 55 million Americans across 50+ agencies. Our goal: build technology that touches the lives of 100 million residents by the end of the year.
Founded in 2022 and based in New York City, Kaizen has raised $35 million from NEA, a16z, Accel, 776, and Carpenter Capital. We're builders, designers, and operators who believe that beautifully designed software shouldn't be a luxury in government. It's how you earn trust back.
LocationDC Metro area with ability to work from our DC office occasionally is preferred. NYC is also available.
ScopeWe hold federal work across civilian agencies and DoD: FAR-based subcontracts with commercial-item flowdowns, and DoW agreements. The obligations run well past security into employee notices, required training, prohibited technology screening, EEO and labor reporting, OCI and business ethics.
This is a new function here, working alongside our security team and outside counsel.
What you'd doBuild and maintain the obligation register across every federal agreement, and keep it current through mods
Run the compliance calendar: training deadlines and certificates back to the AOR, notices and postings, annual filings like VETS-4212A
Portal administration and submissions. SAM and our reps and certs, PIEE and WAWF for invoicing
Make the applicability calls. Thresholds, commercial-item carve-outs, what actually reaches a company our size
Read flowdowns on new subcontracts and agreements before signature, and tell us what we'd be taking on
Own the Army training stack where it applies: AT Level I, OPSEC, iWATCH, ATCTS registration
Route execution to People Ops, IT and security, and hold the map
Manage clause interpretation with outside counsel
Federal contracts or subcontracts administration on the contractor side, where the follow-through was yours
FAR and DFARS, and comfort with flowdown matrices and applicability thresholds
You've built a register or compliance calendar, not just worked from one
Submissions into federal systems. SAM at minimum, PIEE or WAWF if invoicing has been yours
You've worked on small teams and are self-directed. No department behind you, nobody assigning your week
US person, able to work with CUI
Useful on top of that: DoD other transaction agreements, priming with subcontractor flowdowns, NCMA certification, CDRLs, contract closeout.
An active or recently held clearance is a real plus, particularly given the clearance work.
Don't apply ifYour background is commercial contracts
You want to write policy rather than close obligations
You need a system to inherit
You want the security and technical compliance work. That's a different role here
Health & Insurance
100% coverage across the board: medical through Oxford/United (Gold and Platinum PPO plans), dental through Guardian PPO, and vision through Beam — all fully covered for employees, with 100% coverage for dependents.
$100,000 in fully paid life insurance. FSA and Dependent Care FSA.
One Medical membership, on us — same-day primary care, 24/7 virtual visits, and offices all over the city.
Fertility and family-building support through Carrot.
401(k) through Guideline, with a 2% company match.
Family & Time Off
16 weeks of fully paid parental leave for birthing parents. 10 weeks fully paid for non-birthing parents.
Unlimited PTO, with a two-week minimum (we mean it when we say take time off!)
Closed for all federal holidays.
Company-wide winter break the week of Christmas.
Company offsites throughout the year.
Office & Remote Setup
Up to $750 one-time home office or desk setup stipend for NYC-based employees. $500 for remote employees.
$50/month commuter benefit (company contribution).
Expensed lunch while in the office.
Company-provided laptop of your choice.
Wellness
Fully covered gym membership at Grindhouse — right across the street from our office at 47 W 17th St (and in Williamsburg). A $225/month value, on us. For remote employees, $100/month dedicated to gym or physical fitness reimbursement.
Stipends
$100/month utility stipend.
$500/year professional development.
$250/year recreation.
$300/quarter pet care stipend.
Skills Required
- Federal contracts or subcontracts administration on the contractor side
- Knowledge of FAR and DFARS, flowdown matrices, and applicability thresholds
- Built and maintained a register or compliance calendar (not just used one)
- Experience submitting into federal systems (SAM at minimum; PIEE or WAWF if invoicing)
- Ability to work on small teams, self-directed with minimal supervision
- US person able to work with CUI
- Experience with DoD other transaction agreements, subcontractor flowdowns, NCMA certification, CDRLs, contract closeout
- Active or recently held security clearance
Kaizen Labs Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kaizen Labs and has not been reviewed or approved by Kaizen Labs.
-
Healthcare Strength — Comprehensive medical, dental, and vision coverage is emphasized, with strong employer contributions and options like FSAs and employer‑paid life insurance. These offerings can meaningfully enhance total rewards beyond base pay.
-
Parental & Family Support — Fully paid parental leave is provided for both birthing and non‑birthing parents, signaling meaningful support for growing families. A stated return‑to‑work approach further underscores family‑oriented benefits.
-
Fair & Transparent Compensation — Role postings include explicit salary ranges and pay bands, improving clarity on cash compensation. Visible ranges help candidates understand where they might slot within the band during offer discussions.
Kaizen Labs Insights
What We Do
Government technology has failed the public for decades, and Americans have been conditioned to expect websites from the 90s for essential public services. Kaizen exists to strengthen trust in American public services by building technology that residents and public servants are proud to use. We partner with local, state, and federal agencies to replace legacy systems with modern, AI-native software that is worthy of the people they serve. We started in outdoor recreation, and now we're building toward something much larger — the software layer that powers how Americans access any government service. Our platform already reaches 40 million residents across 50+ agencies in 17 states. Founded in 2022 and based in New York City, Kaizen has raised $35 million from NEA, a16z, Accel, 776, and Carpenter Capital. We're builders, designers, and operators who believe that beautifully designed software shouldn’t be a luxury in government. It’s how you earn trust back.
Why Work With Us
At Kaizen, you’ll find more than just a job - you’ll find ownership, autonomy, and purpose. We're building tools that truly help communities, with a culture rooted in trust, psychological safety, and cross-functional collaboration. It's meaningful work, with smart, supportive people by your side.









