Government Account Executive

Posted Yesterday
Be an Early Applicant
5 Locations
In-Office or Remote
78K-141K Annually
Mid level
Other • Utilities
The Role
Sell T-Mobile products and services to state and local government accounts, drive new sales, renewals, upsells, and customer retention. Manage accounts, resolve issues, meet sales metrics, complete data entry, and maintain product knowledge through training.
Summary Generated by Built In

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Description Summary
At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Serious ambition welcome. Come build stellar relationships with customers as you offer them T-Mobile’s unparalleled product and service line. This is a true hunter role! We're looking for goal-oriented, persistent, outstanding sales professionals to bring our products and services to underserved markets. In the process, we can turn the wireless industry on its head, un-limit what customers expect, and ignite your true potential.
The Account Executive, Government position focuses on the customer life cycle, supporting the growth of State and Local Government. The primary responsibilities are to sell to State and Local accounts, renew contracts, increase customer happiness, and improve revenue while driving customer retention activity. As an Account Executive, your performance is evaluated on your ability to meet sales expectations and maintain a high level of job performance through a variety of metrics focused on building the business. The quality and method of work must be consistently completed in accordance with T-Mobile's core values.

Job Description

Responsibilities

  • New Sales activities: Utilize contact list to call leads to generate sales opportunities. Exceed monthly sales, renewal, and churn target goals. Welcome customers to T-Mobile and review service agreement, answer questions regarding service, and probe for additional business. Sustain monthly call goals as expectations dictate.
  • Account Management and Maintenance Activities: Establish and cultivate customer relationships to drive sales and increase customer base. Complete Customer account maintenance resulting from account reviews. Provide account analysis to determine up-sell and renewal offers. Supervise and resolve customer issues. Track individual account activity and results.
  • Extensive data entry, system navigation, and utilization required, including independent analysis and sophisticated decision making related to information. Accuracy and efficiency in data entry required.
  • Successfully completes continuous training to maintain knowledge of products, services, and sales approaches. Uses automated knowledge system, as well as any training tools provided to deliver outstanding service to meet T-Mobile’s efficiency and quality standards.
  • Attains productivity and sales goals based on targeted metrics. Meets/exceeds all departmental goals and business objectives.
  • Demonstrates positive and coordinated behavior with customers and coworkers. Demonstrates personal leadership in consistently maintaining high standards for ethical and professional conduct.
  • Disburses adjustments and credits as appropriate within established limits and criteria.
  • Supports team initiatives and creates an inclusive environment.
  • Also responsible for other Duties/Projects as assigned by business management as needed.

Qualifications

  • Bachelor’s Degree preferred
  • 2-4 Years: Selling To Government (State And Local) Accounts
  • Less Than 2 Years: Extensive Customer Service Experience
  • Less Than 2 Years: Business Markets Sales Experience
  • Less Than 2 Years: Wireless Industry Sales Experience
  • Less Than 2 Years: Telesales Or Technical Sales Experience
  • Microsoft Excel
  • Customer Happiness
  • Attention To Detail
  • Communication Skills
  • Presentation Skills
  • Problem Solving
  • Analysis

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:

  • Competitive base pay plus commission potential
  • Benefits for part-time and full-time associates
  • Medical, dental and vision benefits
  • Matching 401(k)
  • An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
  • Generous paid time-off programs
  • Phone service discounts
  • Education reimbursement
  • Serious growth potential for your career
  • Fun, fast-paced environment
  • This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn’t do it without someone like you. So, what do you say? Isn’t it time you explored what could become the career move of a lifetime? We invite you to apply today!

Minimum Qualifications

  • At least 18 years of age
  • Legally authorized to work in the United States
  • High School Diploma or GED
  • A valid license, a clean driving record, and proof of insurance at your own cost is required

Total Target Cash Pay Range: $130,100 - $234,600, inclusive of target incentives

Base Pay Range: $78,060 - $140,760

The pay range above is the general base pay range for a successful candidate in this role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location,  https://paylookup.t-mobile.com/paylookup?reqID=REQ363356¶dox=1

At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. 

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Skills Required

  • At least 18 years of age
  • Legally authorized to work in the United States
  • High School Diploma or GED
  • Valid driver’s license, clean driving record, and proof of insurance (at own cost)
  • 2-4 years selling to State and Local Government accounts
  • Extensive customer service experience (less than 2 years listed)
  • Business markets sales experience (less than 2 years listed)
  • Wireless industry sales experience (less than 2 years listed)
  • Telesales or technical sales experience (less than 2 years listed)
  • Microsoft Excel
  • Customer happiness / customer service focus
  • Attention to detail
  • Strong communication skills
  • Presentation skills
  • Problem solving skills
  • Analytical skills
  • Bachelor's degree

T-Mobile Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about T-Mobile and has not been reviewed or approved by T-Mobile.

  • Healthcare Strength Health coverage includes multiple medical plan types alongside dental and vision, with virtual care and mental‑health options included. LiveMagenta support and dedicated health‑care advocates provide accessible guidance and care navigation.
  • Equity Value & Accessibility Equity participation includes annual stock grants for eligible roles and a 15%‑discount ESPP with a lookback, extending value beyond base pay. Feedback suggests these equity programs are a meaningful component of total rewards.
  • Parental & Family Support Family‑building and caregiving support spans paid parental and family leave, Progyny fertility, adoption/surrogacy reimbursements, doula support, and backup care. Income‑based childcare subsidies further ease costs for eligible employees.

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The Company
HQ: Bellevue, WA
89,016 Employees

What We Do

T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint.

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