Governance and Control Manager

Work Location:

Hours:

Line of Business:

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Department Overview: 

TD Securities' (TDS) Governance and Control is a diverse and dynamic group of individuals, whose varied talents and experiences enable us to provide critical infrastructure services that support and/or control the trading, investment, and corporate banking functions of TD Securities. We foster a culture of diversity, inclusion, and community giving. 

The Governance & Control (1B) team partners with the Business (1A) and other groups globally to mitigate risk and deliver world class service to our global client base. Additionally, we ensure the Business adequately consider, manage, and mitigate the risks in day-to-day activities, operations, products, and services, and is operating within risk appetite.

If you are industrious, collaborative, innovative, and enjoy visionary thinking, while also maintaining a commercial view on the market, joining our team could be an ideal opportunity for you.

Role Details:

The Manager, Governance and Controls reports to the Head of Governance and Control, Asia Pacific. The role is responsible for supporting the ongoing governance and administration of the Operational Risk Key Indicator (ORKI) Program, Operational Risk Event (ORE) Management Framework, and Issue Management Standards. The individual will work across business, operations, compliance, and risk teams to ensure operational risks, control weaknesses, and self-identified issues are appropriately identified, assessed, monitored, reported, and remediated.

The role will serve as a key contributor to strengthening the organization's risk culture, risk reporting capabilities, and regulatory readiness.

Job Accountabilities:

Operational Risk Key Indicator (ORKI) Program

• Uplift the existing KI program and ensure compliance with the TD Enterprise Standards and Framework.
• Coordinate the annual review, refresh, and maintenance of the ORKI inventory.
• Conduct data quality and validation reviews to ensure accuracy and completeness of risk information.
• Support stakeholder engagement relating to indicator design, calibration, and performance monitoring.
• Produce ORKI reporting, dashboards, governance materials, and management updates.
• Facilitate ORM review and challenge activities and maintain supporting documentation.

Operational Risk Event (ORE) Management

• Manage and oversee the end-to-end lifecycle of Operational Risk Events.
• Review events for completeness, impact assessment, root cause identification, and regulatory reporting requirements.
• Monitor event remediation activities and ensure timely closure of corrective actions.
• Conduct thematic analysis and trend reporting to identify recurring control failures and emerging operational risks.
• Support escalation of significant incidents to senior management and governance forums.

Issue Management & Self-Identified Issues

• Facilitate the identification, documentation, assessment, and tracking of self-identified issues.
• Review issue quality, root cause analysis, risk assessments, and remediation plans.
• Monitor issue aging, overdue actions, and remediation effectiveness.
• Prepare management reporting on issue status, emerging themes, and remediation progress.
• Coordinate evidence collection and closure reviews to ensure issues are remediated sustainably.

Governance, Reporting & Risk Oversight

• Prepare risk dashboards, committee materials, and senior management reporting.
• Support operational risk forums, governance committees, and review meetings.
• Support regulatory examinations, internal audits, and review activities.

Qualifications, Experience & Skills

• 5+ years of experience in first line Operational Risk, Enterprise Risk, Governance, or Financial Services Operations.
• Experience managing Operational Risk Events, Self-Identified Issues, remediation programs, or risk governance activities.
• Experience preparing risk committee materials, executive reporting, and governance updates.
• Familiarity with regulatory expectations and audit practices within the banking or financial services sector.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to challenge constructively and influence senior stakeholders.
• Strong attention to detail and data quality.
• Ability to manage multiple priorities and governance deliverables simultaneously.
• Advanced Microsoft Excel, Power BI, and reporting capabilities.

Who We Are

TD Securities is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
 
Colleague Development 

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. 

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
 

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation 

If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.