Google Workspace Change Management

Company Description

Devoteam is a leading European consultancy focused on digital strategy, technology platforms, cybersecurity and business transformation through technology.
Technology is in our DNA and we believe in it as a lever capable of driving change for the better, maintaining a balance that allows us to offer our client portfolio first class technological tools but always with the proximity and professionalism of a team that acts as a guide along the way.
Devoteam has been committed to technology at the service of people for more than 30 years. With more than 11,000 people in the group, in 25 countries in Europe, the Middle East and Africa.

Job Description

We are seeking a dynamic Google Workspace Change Management professional. In this role, you will lead the implementation and adoption of Google Workspace tools across our organization, ensuring a smooth transition and maximizing user productivity.

• Develop and execute comprehensive change management strategies for Google Workspace implementation
• Collaborate with stakeholders to identify and address potential barriers to adoption
• Create and deliver training programs to support user adoption of Google Workspace tools
• Analyze user adoption metrics and provide regular reports on progress and areas for improvement
• Manage communication plans to keep all levels of the organization informed about changes and benefits
• Work closely with IT teams to align change management activities with technical implementation timelines
• Develop and maintain change management documentation, including user guides and best practices
• Continuously assess and refine change management approaches based on user feedback and adoption rates
• Act as a subject matter expert on Google Workspace features and functionality
• Provide ongoing support to ensure sustained adoption and utilization of Google Workspace tools

Qualifications

• Bachelor's degree in Business Administration, Information Technology, or related field; Master's degree preferred
• 1-3 years of experience in change management, preferably in IT or SaaS environments
• Strong knowledge of Google Workspace applications (Gmail, Google Drive, Google Docs, Sheets, Slides, Meet, etc.)
• Demonstrated experience in change management methodologies and best practices
• Excellent project management skills with the ability to manage multiple initiatives simultaneously
• Strong analytical skills with the ability to interpret data and create actionable insights
• Outstanding communication and presentation skills, with the ability to engage audiences at all levels
• Google Workspace certification is highly desirable
• Experience with change management in cloud-based productivity suites
• Knowledge of organizational development principles
• Familiarity with training and adoption strategies for software implementations
• Fluency in English and Spanish is required
• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
• Strong problem-solving skills and attention to detail

Additional Information

It would also be valuable to have experience giving training in Microsoft 365 and/or to know the change management methodology and to have implemented it in other technology companies.