The Role
Key Responsibilities:
- Install, configure, and upgrade Google AgentSpace and related agents (Ops Agent, Logging Agent, Monitoring Agent) across Linux/Windows systems and container environments.
- Design and implement automation for agent and connector deployment using scripts, orchestration tools (e.g., Ansible, Terraform), or GCP-native solutions.
- Integrate Google Cloud Monitoring & Logging with third-party tools such as:
- ServiceNow (for alerts/incidents)
- Splunk or Elastic (for log ingestion)
- Prometheus/Grafana or Dynatrace/AppDynamics (for metric visualization)
- Install and configure connectors/adapters for third-party observability and incident management platforms.
- Develop and optimize custom queries (e.g., Monitoring Query Language - MQL, Logging queries) to extract meaningful insights from telemetry data.
- Create and maintain dashboards and reports for monitoring, SLA tracking, system health, and compliance.
- Collaborate with SRE, CloudOps, and application teams to enable alerting, anomaly detection, and correlation across systems.
- Troubleshoot agent or connector-related issues, including telemetry gaps, broken integrations, or data latency.
- Maintain configuration baselines, deployment templates, and operational documentation.
- Coordinate with Google Cloud support and third-party vendors for issue resolution, RCA, and product enhancements.
Required Skills & Qualifications:
- 5–7+ years of hands-on experience in monitoring agent and connector deployment in enterprise/cloud environments.
- In-depth knowledge of Google Cloud Operations Suite (Monitoring, Logging, Trace, Profiler).
- Experience in:
- Installing and managing Ops Agent, Logging Agents
- Deploying connectors to third-party tools (ServiceNow, Splunk, Dynatrace, etc.)
- Writing Monitoring Query Language (MQL) and Logging queries
- Hands-on with query building and custom dashboards for visualization and analytics.
- Strong scripting skills (Bash, Python, PowerShell).
- Familiarity with Infrastructure as Code (IaC) tools (Terraform, Ansible).
- Exposure to Kubernetes (GKE), Compute Engine, and hybrid environments.
- Good understanding of telemetry pipelines, log forwarding, and metric ingestion.
- Experience with reporting tools like Looker, Grafana, or Google Data Studio is a plus.
- Google Cloud Certification (Associate/Professional DevOps or Cloud Engineer) is preferred.
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The Company
What We Do
Scicom’s singular focus is to deliver high quality, reliable and cost effective technology solutions to support our client’s business objectives.
Our clients consist of the companies from the Fortune 500 and leading government organizations – where Scicom has delivered enterprise services across key technology domains including architecture, applications, infrastructure, management consulting and enterprise software. Our ability to contend with complexity allows our clients to rapidly achieve business objectives and bring back innovation in IT









