GOC | Scrum Master

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact 

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are seeking an experienced and passionate Scrum Master to guide and coach our development teams within Data & Technology Solutions. You will be a champion of Agile values and principles, fostering a culture of continuous improvement, transparency, and self-organization. Your role will be critical in enabling our teams to deliver high-quality data products and AI platforms efficiently and effectively, contributing directly to WPP's innovation in the AdTech space. 

You are: 

• A leader who empowers teams, removing impediments and fostering an environment of collaboration and psychological safety. 
• An expert facilitator, skilled at guiding teams through Agile ceremonies and discussions to achieve clear outcomes. 
• A strong communicator and coach, adept at nurturing Agile mindsets and practices across individuals and the organization. 
• Proactive and adaptable, able to anticipate challenges, resolve conflicts, and guide teams through change. 
• Passionate about continuous improvement, always seeking ways to optimize team performance and delivery predictability. 

What you will do:

Facilitate Agile Processes and Ceremonies 

• Facilitate all Scrum ceremonies (e.g., Daily Scrum, Sprint Planning, Sprint Review, Sprint Retrospective) ensuring they are productive, engaging, and aligned with Agile principles. 
• Help the Product Owner manage the product backlog, ensuring stories are well-defined, estimated, and prioritized. 
• Support the team in self-organizing and cross-functional collaboration, helping them to achieve sprint goals and ultimately, product vision. 
• Ensure transparent communication of team progress, impediments, and metrics to all relevant stakeholders. 

Coach and Develop Agile Teams 

• Coach the development team on Scrum principles, Agile values, and engineering best practices to maximize productivity and continuous improvement. 
• Provide guidance and support to the Product Owner in understanding and implementing Agile practices, particularly regarding backlog management and stakeholder collaboration. 
• Foster a culture of open communication, inspect-and-adapt, and continuous learning within the team. 
• Help resolve team conflicts and build a strong sense of team ownership and accountability. 

Remove Impediments and Protect the Team 

• Identify, track, and actively work to remove impediments that hinder the team's progress and productivity. 
• Shield the team from external distractions and interferences, allowing them to focus on sprint commitments. 
• Collaborate with other Scrum Masters and management to identify and address organizational impediments to Agile adoption. 
• Promote effective decision-making processes within the team, encouraging autonomy while ensuring alignment with broader goals. 

Drive Continuous Improvement and Metrics 

• Guide the team in using metrics (e.g., velocity, burn-down/up charts) to understand and improve their performance and predictability. 
• Lead retrospective meetings, facilitating discussions around "what went well," "what could be improved," and action items for the next sprint. 
• Champion Agile adoption and maturity across the organization, sharing best practices and insights with other teams and leadership. 
• Help the team establish and refine their definition of "Done" to ensure consistent quality and delivery. 

Skills and Experience 

If this opportunity looks right for you, we are looking for candidates who have:  

• 3+ years of experience as a dedicated Scrum Master for multiple software development teams, preferably in a data-intensive or technical product environment. 
• Strong understanding and practical application of Scrum framework, Agile principles, and various Agile methodologies (Kanban, Lean). 
• Proven ability to facilitate meetings effectively, manage conflict, and drive consensus. 
• English fluency C1/C2 
• Excellent communication, coaching, and mentoring skills, with the ability to influence and inspire others. 
• Experience with Agile project management tools (e.g., Jira, Azure DevOps, Asana). 
• Understanding of the software development lifecycle and common engineering practices (e.g., CI/CD, TDD). 
• Ability to understand complex technical issues at a high level and articulate them to non-technical stakeholders. 
• Proactive problem-solver with a strong sense of ownership and accountability. 
• Certified ScrumMaster (CSM), Professional Scrum Master (PSM I/II), or other equivalent Agile certifications are highly desirable. 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include access to internal learning platforms, certifications, and training sessions, life insurance, medical care & sports card in Medicover, funding for English language learning, employee mental health awareness day, and more.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We are committed to offering equal opportunities to all employees, which is why we only establish collaborations based on employment contracts. 

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office two days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Following a detailed review of all applications, we will contact those candidates whose qualifications and stated terms of cooperation most closely align the objectives of our recruitment process.

The controller of your personal data is the WPP Media Poland sp. z o.o.The personal data you provide will be processed for the purpose of the recruitment process.  By providing us with personal data beyond the scope required by the Labour Code, you consent to the processing of such data for the purposes of the recruitment process.  Consent may be withdrawn at any time. Withdrawal of consent does not affect the lawfulness of the processing carried out prior to its withdrawal. For evidence purposes, please withdraw your consent in writing or by email to [email protected].