Context of the Role
Thunes is hiring a Go-to-Market (GTM) Operations & Enablement Intern to support the GTM Ops & Enablement team within the GTM function. This is a primarily enablement-focused role - the biggest lift will be creating and managing assets across multiple systems, owning the Learning Management System (LMS), and serving as the day-to-day point of contact for training and onboarding rhythms.
You will report to the VP GTM Operations & Enablement, working in a fast-paced, international environment alongside Sales, Marketing, Finance, and HR. We are looking for someone who is ambitious, detail-oriented, AI-savvy, and confident working independently while managing multiple workstreams at once.
Key responsibilities:
Sales Enablement:
- Content creation: Build and maintain a range of enablement assets - battlecards, playbooks, onboarding materials, training decks - across multiple systems and formats.
- Learning Management System (LMS): Act as the primary owner and point of contact for Sana AI Learn (Workday); manage content uploads, tagging, descriptions, and learning path maintenance to keep all materials accurate and up to date.
- AI enablement videos: Use Colossyan Creator to produce and standardise training videos, ensuring all stakeholder-created content aligns with established formats and brand guidelines.
- Onboarding rhythm: Serve as a key point of contact for commercial onboarding; coordinate schedules, manage the Commercial Onboarding Hub, and ensure a consistent, high-quality experience for new joiners.
- Slack-based enablement: Facilitate timely enablement updates through dedicated Slack channels and keep communication organised and actionable for commercial teams.
- Agenda & programme management: Manage and coordinate agendas for enablement sessions, training programmes, and team meetings across the commercial organisation.
Commercial strategy & GTM support:
- Market & competitor intelligence: Conduct ongoing research into competitor product offerings, pricing strategies, business models, and GTM initiatives to surface insights that shape our sales strategy.
- Competitor database management: Help maintain and enrich the internal competitor database to ensure it remains a reliable resource for commercial teams.
- Ideal Customer Profiles (ICPs) & account-based selling: Support the refinement of Thunes ICPs and assist in identifying target accounts and key buyers for the commercial team to prioritise.
Professional Qualifications/Experience:
- Currently enrolled in an undergraduate or postgraduate programme (MBA a plus)
- Previous professional experience in a fast-paced environment
- Attention to detail and a commitment to excellence
- Excellent verbal and written communication skills — able to create clear, polished materials independently
- Comfortable with productivity and content tools; experience building PowerPoint decks and Excel workbooks
- AI-savvy: Familiar with and enthusiastic about using AI tools to work more efficiently
Relevant industry experience in payments or technology and exposure to a B2B sales environment will be advantageous
Tools & Technology
You will work hands-on with the following stack:
- Colossyan Creator - AI video creation for enablement content
- Sana AI Learn - Learning Management System (LMS)
- Slack - Enablement communications and channel management
- LinkedIn Learning - Supplementary learning path management
- Microsoft PowerPoint & Excel - Content and reporting
About Thunes
Thunes is a global, fast-growing, and innovative Fintech scale-up that uses technology to disrupt and transform the existing financial system.
We have a strong Mission: to create a better global payments network, and a great Purpose: to connect the world to economic opportunities and address systemic inequality when it comes to financial services.
We are proud to power payments for the world’s fastest-growing businesses and work with some of the amazing global brands - from Gig Economy giants such as Uber and Deliveroo and Southeast Asia's super-app Grab, to global Fintech leaders such as PayPal and Remitly.
Our Products help to drastically simplify the Payment integration experience for our customers: with a single, simple connection, businesses and consumers can send payments to – and get paid in – every corner of the world. Instantly.
Thunes is headquartered in Singapore with regional offices in San Francisco, London, Paris, Barcelona, Shanghai, Manila, Dubai, and Nairobi.
Skills Required
- Currently enrolled in an undergraduate or postgraduate programme
- Previous professional experience in a fast-paced environment
- Attention to detail and commitment to excellence
- Excellent verbal and written communication skills; able to create clear, polished materials independently
- Comfortable with productivity and content tools; experience building PowerPoint decks and Excel workbooks
- AI-savvy and familiar with using AI tools to improve efficiency
- Experience with LMS/content management (Sana AI Learn / Workday)
- Experience producing AI-enabled training videos (e.g., Colossyan Creator)
- Familiarity with Slack and LinkedIn Learning
- Relevant industry experience in payments or technology and exposure to B2B sales
- MBA a plus
What We Do
Thunes is a B2B cross-border payments network for emerging markets. Our global platform provides seamless transfer of funds between payment systems in more than 100 countries and 60 currencies. We enable mobile wallet providers, technology companies, PSPs, money transfer operators and banks to make financial services accessible worldwide. We offer four key payment solutions: •Remittance processing, which fosters worldwide financial inclusion •Mass payouts, which support globalisation and the sharing economy •Virtual Accounts, which help corporates around the world boost their revenue •Business payments, which enable businesses to trade easily across borders Since Thunes was established in 2016, we’ve processed real-time transactions for millions of people across the world. Thunes is headquartered in Singapore with regional offices in London, Shanghai and New York.
