QGenda is redefining healthcare workforce management everywhere care is delivered. We're on a mission to empower the healthcare industry to better onboarding, deploy, and manage their workforce. Over 4,500 healthcare organizations have trusted us to help them make strategic workforce decisions through our unified software platform. With more than 600 employees across the US, we are united in our vision and culture to make a difference for our customers, while enjoying the day-to-day.
At QGenda, we value our employees and their contributions toward the success of the business. We strive to create a dynamic work environment that fosters growth, innovation, and collaboration, where employees can be proud of the work they do and the impact it has on the healthcare industry.
QGenda is headquartered in Atlanta.
To learn more about QGenda, visit us at qgenda.com or follow us on Instagram or LinkedIn.
About Your Role
The Go-to-Market (GTM) Systems Administrator is a key role in the GTM Operations team, who owns, deploys, and maintains critical technology used across the Sales, Marketing, and BDR functions at QGenda. This role will report to the VP of GTM Operations and work cross-functionally with both GTM and key support teams (Finance, IT, Legal) to ensure that our full suite of systems are properly configured and managed to drive overall enterprise workflows and goals.
How You’ll Make an Impact
- Assess current suite of commercial systems and advise on system deprecation, enhancement, or procurement to align with enterprise and GTM needs.
- Stay abreast of key feature/functionality changes for current and potential vendors to ensure that our tech stack is optimized and “best in class” at all times.
- Implement, deploy, and prepare users for using new GTM systems.
- Maintain and enhance existing systems in coordination with other relevant teams.
- Ensure processes are streamlined, designed, documented, and followed in a way that minimizes bad or incomplete data
- Work closely with IT and Operations leaders to ensure tools work seamlessly as required to support the end-to-end flow of data across the stack
- Join SFDC Governance committee to ensure that GTM priorities are aligned with changes and enhancements in our enterprise SFDC instance.
- Lead user training and manage feedback to ensure that every user is properly enabled and equipped to use the system as designed.
- Own relationships with vendor AE/CSMs to ensure optimal collaboration
Who You Are
- Extensive knowledge of SFDC administration
- Direct hands-on experience in managing core GTM systems in the sales, marketing, BDR, and commissions space.
- General knowledge of commercial tech landscape and pros/cons of tools in the market
- Ability to train users and manage feedback on all owned commercial systems
- Strong executive communication skills to ensure that our technology strategy is aligned to technical execution plan and experience.
- Project management skills to coordinate across multiple initiatives and keep various stakeholders aligned on steps, timing, and expectations.
Experience You Bring
- Previous experience at a high-growth B2B/SaaS company
- 3+ years of SFDC administration experience
- 3+ years of direct administration experience with systems such as:
- Salesloft
- Ironclad
- Marketo
- CaptivateIQ
- LinkedIn Sales Navigator
- Zoominfo
Applicants for this position must be authorized to work for any employer in the U.S, including located in the US. We are unable to sponsor or take over sponsorship of an employment visa at this time.
What’s In It For You
We offer a comprehensive total rewards package to support our full-time employees and their family’s day-to-day needs, well-being and major life events, which includes:
- Fully company-paid options for medical (both in-person and virtual), dental and vision insurance
- Flexible paid time off (PTO) policy to enjoy periods of uninterrupted rest and relaxation for a healthy work/life balance
- Paid parental leave for birth, adoption or permanent placement 401(k) with company match
- Options to work in a hybrid-working model or remotely from home, depending on the position
- Annual Costco membership, cell phone stipend, commuter benefits, in-office perks and more
QGenda delivers technology solutions to improve how healthcare is delivered and increase access - for everyone. We can only succeed by bringing together diverse minds, thoughts, ideas and team members to create better solutions for our customers and make us a better company as a whole. We are committed to creating a culture of embracing diversity, inclusion and equity for all.
QGenda is an Equal Employment Opportunity employer and makes all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, natural origin, ancestry, age, marital status, disability or genetic information, military status, status as a disabled or protected veteran or any other protected status under applicable law.
If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. We will respond to your email promptly.
Top Skills
What We Do
QGenda is the #1 cloud-based, automated physician scheduling software. Since its launch in 2006, QGenda has grown to serve more than 3,500 customers in over 40 medical specialties across 5,000 hospitals. Leading physician groups, hospitals, academic medical centers, and enterprise health systems use QGenda to optimize their workforce which allows them to provide the best possible patient care. QGenda is headquartered in Atlanta, GA.
