Jobs at QGenda

Supervise a team of Project Managers/Coordinators within the PMO, ensuring SOP and data compliance, monitoring project portfolios, coaching and performance-managing team members, enforcing accurate time entry, collaborating with cross-functional stakeholders, and reporting team metrics to drive process improvements and successful customer implementations.

Coordinate customer security questionnaires and RFPs across Legal, Security, Product, Engineering, Sales and Customer Experience. Maintain response libraries and compliance documentation, support SOC 2, SOX, HIPAA, FedRAMP/TX-RAMP audits, obtain evidence for continuous monitoring, track deadlines, and streamline compliance-related processes.

The Product Support Specialist will provide technical support, training, and documentation for the New Innovations platform while engaging with customers to solve their business objectives.

As a Product Support Specialist, you will engage customers in training and support for the New Innovations platform, assisting in software training, documentation, and problem-solving.

Design, implement, and automate scalable, highly available AWS infrastructure. Improve reliability and performance, build CI/CD and IaC with Terraform, manage containers (ECS/EKS), monitor with observability tools, participate in on-call rotations, run incident response and root cause analysis, and advise engineering teams on SRE best practices.

Lead and develop the Insights Onboarding team to deliver analytics-driven customer implementations and operational excellence. Partner cross-functionally to support reporting, data visualization migrations, process improvements, and customer transitions while handling escalations, mentoring staff, and contributing directly to customer-facing work as needed.

As a Senior Project Manager, you will oversee complex implementations, ensuring timely project delivery. Responsibilities include managing stakeholder communication, documentation, and leading process improvements while mentoring team members.

The Implementation Consultant will facilitate customer onboarding, ensuring proper product configuration, communication with project teams, and training customers on utilizing the QGenda platform efficiently.

The Implementation Consultant will configure QGenda's Scheduling product according to customer requirements, lead implementation calls, and ensure effective communication with teams throughout the process.

As a Business Development Representative, you'll support sales by cold-calling and emailing healthcare groups, researching companies, and qualifying leads for Account Executives.