Jobs at QGenda

The QS AI Quality Intern will review customer calls handled by the Zoom Virtual Assistant, evaluate performance, document trends, and recommend improvements.

As a QGenda Technical Engineer, you will provide customer support, manage technical issues, and enhance customer experience while learning product functionality.

Manage a team of Project Managers, oversee resource allocation, performance management, stakeholder engagement, and drive project delivery within QGenda's PMO.

The Product Support Specialist will provide technical support, training, and documentation for the New Innovations platform while engaging with customers to solve their business objectives.

As a Product Support Specialist, you will engage customers in training and support for the New Innovations platform, assisting in software training, documentation, and problem-solving.

As a QGenda Support Engineer I, support customers by resolving complex queries, managing expectations, and improving technical configurations while mentoring junior team members and enhancing customer satisfaction.

As an Implementation Consultant, you'll aid the customer onboarding process by configuring QGenda's products, ensuring customer satisfaction, and collaborating with various teams.

The Implementation Consultant will configure QGenda's Scheduling product according to customer requirements, lead implementation calls, and ensure effective communication with teams throughout the process.

The Customer Support Specialist at QGenda will handle customer inquiries, ensure customer satisfaction, track cases, and collaborate with the CX team for project tasks.

As a Business Development Representative, you'll support sales by cold-calling and emailing healthcare groups, researching companies, and qualifying leads for Account Executives.