About Nerdio
Nerdio adds value on top of the powerful capabilities in Azure Virtual Desktop, Windows 365, and Microsoft Intune by delivering hundreds of features that simplify management, ensure efficient operations, and lower Azure compute and storage costs by up to 80% via automation.
Leveraging Nerdio, partners can manage customers’ cloud environments through streamlined, multi-tenant, workflow-powered technology that allows them to create and grow cloud-based recurring revenues. Enterprise IT professionals can deliver and maintain a wide range of virtual Windows endpoints across hybrid workforces with ease and fine-tune end-user computing (EUC) approaches for maximum effectiveness using powerful monitoring and analytics capabilities.
We are a fast-moving, nimble company looking for individuals who are collaborative, empathetic, driven and who love to move at the speed of light. If you want to be part of the AVD transformation that Microsoft and Nerdio are leading, then we want to speak with you.
About the role
Our technical team is looking for a highly skilled Go Live Engineer with strong technical and communication skills. The successful candidate will be a highly skilled Cloud Engineer with a proven track record of experience working with AVD conducting deployments, troubleshooting and technical demos. The position will support the Western Time Zones.
What you'll do
You’ll dive right in and be an instrumental member of our technical team and will be exposed to the Nerdio platform and our internal and external partners.
Specifically, you will be responsible for performing the following:
- Work closely with our Partner Sales Managers (PSM's) to support sales with highly technical Microsoft Channel Partners and MSP's (Managed Service Providers)
- Help Nerdio partners with their first several account implementations
- Assist fellow Nerdio Support Engineers with trouble tickets and problem solving
- Collaborate with technical team members to maintain, design, and enhance current tools and processes
- Contribute to technical knowledge base and documentation
- Contribute to the creative process of product enhancements and new features
- Collaboration towards creating meaningful metrics towards go lives, partner implementation and MRR goals.
Qualifications
- Prior AVD deployments
- Experience with Intune, FSLogix and Active Directory (AAD, Azure AD DS, AD DS)
- Excellent troubleshooting skills
- Fast-paced mentality and able to make decisions quickly
- Works with a sense of high urgency
- Comfortable with and able to work and deliver excellent results within short cycle times
- Comfortable working with highly technical customers
- Tolerates with a high degree of uncertainty and change
- Experience conducting technical product demos
Required Experience
- Experience with virtualization technologies, preferably Azure Virtual Desktop
- Microsoft networking and applications (i.e., Active Directory, Exchange, SQL, Terminal Services)
- Firewalls, VPNs, and TCP/IP networking
- Shared storage systems (i.e., SAN, NAS)
- Project management and planning experience
- High degree of empathy and creativity with end users/partners
- Competent understanding of networking layers and resources
Education and Technical Background
- Completed a degree in computer science, engineering or a related discipline
- AZ-104 certification - Microsoft Azure Administrator - preferred
- AZ-140 certification - Configuring and Operating Microsoft Azure Virtual Desktop – preferred
Benefits and Incentives
- Competitive Base + Incentive Plan
- Stock Options
- Health and Welfare Plans*
- Life and Disability Plans*
- Retirement Plan*
- Unlimited Flexible Paid Time Off......including your birthday off!
- Collaborative Team Culture
* Benefits for international employees, outside the US, vary by country.
Nerdio is committed to a diverse and inclusive workplace. Nerdio is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Skills Required
- Prior Azure Virtual Desktop (AVD) deployments or virtualization technologies experience
- Experience with Microsoft Intune, FSLogix, and Active Directory (AAD, Azure AD DS, AD DS)
- Experience with Microsoft networking and applications (Active Directory, Exchange, SQL, Terminal Services)
- Experience with firewalls, VPNs, and TCP/IP networking
- Experience with shared storage systems (SAN, NAS)
- Project management and planning experience
- Experience conducting technical product demos
- Excellent troubleshooting skills and ability to work quickly under high urgency
- Comfortable working with highly technical customers and tolerant of uncertainty/change
- Completed degree in computer science, engineering, or related discipline
- AZ-104 Microsoft Azure Administrator certification
- AZ-140 Configuring and Operating Microsoft Azure Virtual Desktop certification
Nerdio Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nerdio and has not been reviewed or approved by Nerdio.
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Strong & Reliable Incentives — Sales compensation offers meaningful upside through variable pay and accelerators when targets are achieved. Top performers in sales are described as reaching substantially higher total earnings.
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Leave & Time Off Breadth — Policies include unlimited vacation, flexible time off, paid holidays, bereavement leave, paid volunteer time, and a dedicated birthday day off. This breadth signals support for work-life balance beyond standard offerings.
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Healthcare Strength — Coverage spans medical, dental, vision, disability, life insurance, mental health benefits, and wellness programs. Health offerings are positioned as comprehensive within a well-rounded benefits package.
Nerdio Insights
What We Do
Nerdio is a premier software solution provider, supporting organizations of all sizes looking to deploy, manage, and cost-optimize native Microsoft technologies. We partner with Managed Service Providers (MSPs) and enterprise organizations all over the world to add value on top of their existing Microsoft investments like Azure Virtual Desktop, Windows 365, and Microsoft Intune. Our software helps MSPs and IT pros price, deploy, manage, and optimize Azure Virtual Desktop (AVD) and Windows 365. We believe in knowledge and clarity. We obsess over all things Microsoft Azure, including Azure Virtual Desktop (AVD) and Windows 365, and are the industry leader in creating breakthrough enterprise-grade technologies that extend Microsoft's native products.
Why Work With Us
Nerdio promotes a culture of collaboration, learning, and support. The company gives employees the chance to work closely with leadership and across departments. We operate at the cutting edge of cloud computing, focusing on simplifying complex cloud environments. Employees get the chance to work with Microsoft Azure and other leading technologies.
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