Hi! This is Yalo! We are on a mission to bring conversational commerce to the world...
Remember how it used to be to interact with businesses that knew and understood you, that could recommend exactly what you needed, and that with a simple message could get you what you wanted??? Yep... neither do we. That is why at Yalo we are marrying the scale of digital commerce with the personalization and simplicity of conversations to help companies delight their users.
We know that traditional SAAS companies focus on first world problems... we don't! Having started in Latin America, our roots are in Emerging Markets and therefore we care about bringing amazing experiences to a population that traditionally has been underserved, such as the small shop owner in Brazil that is ordering online for the first time.
Come Join us in our mission of improving billions of lives through the power of conversational commerce!
Job Summary 🧾
We are looking for a passionate and innovative software engineer who strives to create high-quality software solutions. In this role, you will develop intelligent, creative engineering solutions and deliver fast, relevant results to our customers. You will be responsible for planning, estimating, and improving our marketing automation product while actively participating in team processes and rituals.
Your mission?
As a Software Engineer for our Marketing Automation team, your mission is to help our clients with customer relationship management and increase their sales by creating and supporting great marketing automation solutions.
What are the responsibilities for this role? 🧠
- Always pursue to deliver high quality software;
- Create intelligent, innovative and creative engineering solutions;
- Deliver fast and relevant results to our customer ;
- Plan, estimate and improve the product;
- Suggest, improve and collaborate on team process;
- Actively participate on team rituals;
- Always seek to help and support in system development;
- Partnership and communicate with other areas;
- Accountable for the product, process and team culture;
- Define, negotiate and document system design solutions;
Job Requirements?💻
- 4+ years of experience in Software Engineering.
- Actively working on GoLang at a professional level. (+3 years of experience using Go)
- Unit testing
- Experience with Kafka at a professional level
- Knowledge of relational databases (MySQL or PostgreSQL)
- Knowledge of NoSQL databases ( MongoDB, Redis and others)
- Clean Code, Design Principles (SOLID, DRY and others)
- Knowledge of REST APIs
- Knowledge of CI/CD pipelines (Jenkins, Github Actions, others)
- Knowledge of Docker
Nice to have
- Desirable Domain Driven Design and Design Patterns
- Experience with Observability with Datadog or similar tools
Soft Skills that matter to us🫀
- Team Player and Collaboration
- Critical Thinking
- Effective Communication
- Sense of ownership and accountability
- Problem Solving Skills
- Empathy
- Continuous Learning
- Negotiation
- Time Management
- Active listening
Metrics to measure 📈
- Internal Product Metrics for Marketing Products
- Release Cycle-time
- Time to Recover Applications
- Quantity of Incidents caused by Changes
What do we offer? 🥰
- Unlimited PTO policy
- Competitive rewards on the market range
- Work-Personal Life Integration
- Start-up environment
- International teamwork
- You and nothing else limit your career here
We care,
We keep it simple,
We make it happen,
We strive for excellence.
At Yalo, we are dedicated to creating a workplace that embodies our core values: caring, initiative, excellence, and simplicity. We believe in the power of diversity and inclusivity, where everyone's unique perspectives, experiences, and talents contribute to our collective success. As we embrace and respect our differences, we strive to create something extraordinary for the benefit of all.
We are proud to be an Equal Opportunity Employer, providing equal opportunities to individuals regardless of race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, disability, protected veteran status, or any other legally protected characteristic. Our commitment to fairness and equality is a fundamental pillar of our company.
At Yalo, we uphold a culture of excellence. We constantly challenge ourselves to go above and beyond, delivering remarkable results and driving innovation. We encourage each team member to take initiative and make things happen, empowering them to bring their best ideas forward and contribute to our shared goals.
What We Do
Yalo helps businesses offer a delightful customer experience on their customers' favorite apps – Facebook Messenger, WhatsApp, and WeChat. Every business on Yalo has a virtual assistant with an optimized flow that handles customer requests to the point of payment and fulfillment. If at any point the customer need is beyond what the chatflow is capable of doing, the request gets seamlessly transferred to a human agent to provide resolution. Through the Yalo platform, businesses get an artificial intelligence powered CRM that allows them to handle sales and build personal relationships, at scale, on Facebook Messenger, WhatsApp, and WeChat.
Yalo uses deep learning (a machine learning technique) to have chatbots learn from their human counterparts to continuously improve the experience. The team behind Yalo is composed of Columbia University and Salamanca engineers, former PayPal technical leads, and is supported by a group of investors from New York, Mexico and Latin America.
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