GNOC Tier 2 Network Engineer HQ - Senior (Government)

Posted 2 Days Ago
Be an Early Applicant
McLean, VA, USA
In-Office
89K-155K Annually
Senior level
Internet of Things • Mobile • Retail
The Role
Provides Tier 2 monitoring, troubleshooting, fault isolation, and support for LAN, WAN, customer, intranet, internet, and data communications networks. Configures routing protocols, evaluates network upgrades, implements network security measures, and supports interoperable, scalable information management solutions. The role operates within a 24x7 network operations center and requires overnight, weekend, and holiday shifts at a customer site.
Summary Generated by Built In

This position requires office presence of a minimum of 5 days per week and is only located at customer's site.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government.   We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations.

AT&T has an opening for a Tier 2 Network Engineer to support the 24x7 Network Operations Center in providing Tier 2 network monitoring and service.

Job Duties/Responsibilities:

  • Provide Tier 2 support to an organization's local area network (LAN), wide area network (WAN), customer networks, Intranet and Internet and other data communications systems or a segment of a network system.
  • Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.
  • Review user requests for upgrades or additions to the network to assess impact on network performance and provide advice and guidance on the most practical technical approach to meeting user requirements.
  • Apply software, hardware, and standard information technology skills in the analysis, specification, development, integration, and acquisition of open systems for Information Management (IM) applications.
  • Ensure these systems and applications are compliant with standards for open systems architectures, reference models, and profiles of standards - such as the IEEE Open Systems Environment (OSE) reference model - as they apply to the implementation and specification of IM solutions on the application platform, across the application program interface (API), and the external environment/software application.
  • Evaluate and recommend COTS applications and methodologies that can be acquired to provide interoperable, portable, and scalable information technology solutions.
  • Perform analysis and validation of reusable software and hardware components to ensure the integration of these components into interpretable IM designs

Required Clearance:

TSSCI (#tssci) (#polygraph)

Required Qualifications:

  • Candidate must have hands on troubleshooting and fault isolation of IT business systems. Applicant must have a strong understanding of the OSI model and configuration of routing protocols such as EIGRP, OSPF, MPLS, BGP, and LDP.
  • This position requires all personnel to work a shift schedule that includes weekend and holiday work.
  • Night shift: 6pm-6am, 4 days per week (New candidates will work day shift for approximately 6-8 weeks while training.)
  • Candidate must have a total of 10 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 10 years of work history OR an Associate’s and 8 years, a Bachelors’ and 6 years, a Masters and 4 years or a PhD and 2 years of relevant work history.

Desired Qualifications:

  • Cisco CCNA, CCNP, CCIE, Juniper JNCIA, JNCIS, or JNCIE, ITIL Foundations, and/or CISSP.

Our Tier 2 Network Engineer's earn between $89,200 - $155,207. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T wireline phone

Weekly Hours:

40

Time Type:

Regular

Location:

Mclean, Virginia

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.

Skills Required

  • Hands-on experience troubleshooting and isolating faults in IT business systems
  • Strong understanding of the OSI model
  • Experience configuring EIGRP, OSPF, MPLS, BGP, and LDP routing protocols
  • Availability for a shift schedule including weekend and holiday work
  • Availability for the 6 p.m. to 6 a.m. night shift, four days per week, after approximately 6–8 weeks of day-shift training
  • 10 years of applicable experience, or an equivalent combination of education and experience
  • Top Secret/SCI clearance with polygraph
  • Cisco CCNA, CCNP, or CCIE certification
  • Juniper JNCIA, JNCIS, or JNCIE certification
  • ITIL Foundations certification
  • CISSP certification

AT&T Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AT&T and has not been reviewed or approved by AT&T.

  • Healthcare Strength Health coverage spans medical, dental, vision, and mental health services, plus a personal healthcare team, wellness apps, and supplemental options such as fertility care, cancer support, doula services, and wigs for chemotherapy. These comprehensive offerings are portrayed as supporting a wide range of employee needs.
  • Leave & Time Off Breadth Paid time off includes vacation, holidays, sick days, caregiver time, parental leave, and adoption assistance, with some roles reaching about 23 days of PTO after several years. Community volunteer days and flexible time off options add further support for work-life balance.
  • Wellbeing & Lifestyle Benefits Employees receive sizable service discounts like 50% off most wireless plans and broadband, along with savings on travel, event tickets, and insurance. Additional workplace perks such as hybrid work models and relocation assistance contribute to overall value.

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The Company
HQ: Dallas, TX
150,000 Employees

What We Do

Bring us your biggest career aspirations. Share your boldest dreams. This is a moment to get energized. Through 5G and Fiber, AT&T provides connectivity that leads to smarter homes, safter communities, higher quality health care and more life-changing innovations. With AT&T, Connecting Changes Everything.

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