The Credit Analyst is responsible for researching and analyzing credit risks, assessing credit history and approving or denying extension of credit to potential customers. This team member has contact with other company departments, as well as automobile dealers, and other finance and credit sources.
Responsibilities- Analyze credit data to determine the degree of risk involved in extending credit; Make decisions to approve or deny the extension of credit within set credit authority established by senior management and State/Federal laws
- Develop sufficient dealer relationships that ensure volume objectives and credit quality
- Capture automotive finance contracts that meet GM Financial profitability criteria for pricing and performance
- Ensure compliance with applicable policies and procedures
- Ensure branch office cooperation with other departments to maximize efficiency within the company
- Ensure all queues are worked to acceptable service levels
- Conduct joint dealer calls with Dealer Account Representative (DAR) on an as needed basis
- Perform outbound telemarketing calls to the dealer customer
- Ensure proper documentation is received on all deals
Knowledge and Skills
- Working knowledge of consumer credit, credit laws and regulations
- Knowledge of the Company’s credit policies
- Knowledge of State and Federal regulatory requirements
- Knowledge of motor vehicle retail installment documentation
- Knowledge of indirect retail auto financing
- Knowledge consumer finance and banking environment
- Knowledge of the retail automobile finance industry
- Strong work ethic
- Strong analytical and problem solving skills
- Credit underwriting skills
- Effective oral and written communication skills
- Customer relations skills
- Ability to work under pressure and make decisions in a fast-paced environment
- Ability to professionally represent GM Financial
- Ability to multi-task
Work Experience
- 0-2 years of relevant experience preferred
Education
- High School Diploma or equivalent required
- Bachelor’s Degree with emphasis in Business, Marketing/Finance or in a related field, or equivalent experience preferred
Licenses and Certifications
- Must complete credit certification training upon hire
Skills Required
- Working knowledge of consumer credit, credit laws and regulations
- Knowledge of the Company's credit policies
- Knowledge of State and Federal regulatory requirements
- Knowledge of motor vehicle retail installment documentation
- Knowledge of indirect retail auto financing
- Knowledge of consumer finance and banking environment
- Knowledge of the retail automobile finance industry
- Strong analytical and problem solving skills
- Credit underwriting skills
- Effective oral and written communication skills
- Customer relations skills
- Ability to work under pressure and make decisions in a fast-paced environment
- Ability to professionally represent GM Financial
- Ability to multi-task
- High School Diploma or equivalent
- Bachelor's Degree in Business, Marketing/Finance or related field
- 0-2 years of relevant experience
- Must complete credit certification training upon hire
GM Financial Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GM Financial and has not been reviewed or approved by GM Financial.
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Strong & Reliable Incentives — Annual and performance bonuses are described as meaningful additions to total compensation. In several functions, incentives reliably boost take-home pay when available.
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Leave & Time Off Breadth — Generous paid time off, corporate and floating holidays, and paid volunteer time are emphasized. Time-away programs contribute significantly to perceived total rewards.
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Parental & Family Support — Paid parental leave and family-friendly policies are highlighted, with recent expansions mentioned in some areas. Support for bonding time is seen as a notable strength of the package.
GM Financial Insights
What We Do
GM Financial is the captive finance company and the wholly owned subsidiary of General Motors and is headquartered in Fort Worth, Texas. The company is a global provider of auto finance solutions, with operations in North America, Latin America and China. Through our long-standing relationships with auto dealers, we offer attractive retail loan and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. GM Financial employs more than 9,000 hard-working team members, and we're always looking for new people with diverse talents. GM Financial is a workplace where dedicated people have the opportunity to work together and celebrate our successes. Our culture is based on respect, integrity, innovation and personal development. GM Financial is committed to strengthening the communities where we live and work. Each year, we select several philanthropic organizations to support through our Signature Events program. The company and its team members actively support these organizations through many company-wide initiatives; in addition we support numerous other nonprofit organizations through sponsorships and monetary donations.
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