The Role
Lead the Shopify Ecosystem's growth at Cloudinary, develop partnerships, manage a team, and drive user acquisition and retention strategies.
Summary Generated by Built In
Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. Our powerful tools fuel websites to be faster, richer in user engagement, and breakthrough creativity. With a growing suite of products that support everything from developer efficiency to brand storytelling, Cloudinary is becoming the visual layer of the web.
Cloudinary has a globally distributed team across North America, EMEA, and Asia-Pacific, united by a shared commitment to building smart, scalable technology and a culture rooted in humility, curiosity, and collaboration. At Cloudinary, we celebrate Life & Work. We believe in healthy growth, working with purpose, and creating meaningful value. If you’re looking for a place where your voice matters and your work truly makes an impact, this may be the opportunity for you.
Cloudinary is seeking a General Manager to lead the strategic Shopify Ecosystem, within the Ecosystem Technology group. The GM's role will be to grow Cloudinary's revenue from this ecosystem of 1.5M merchants and create new integrations for Cloudinary's product line with Shopify. The ideal candidate will have a multi-disciplinary background, with experience in business development, partnerships, marketing, and technology - or have previously built and run a SaaS startup for e-commerce.
They should be a hands-on doer, who is not afraid to roll up their sleeves and get the job done.
Cloudinary is the leading cloud-based image and video management platform, and this is an excellent opportunity to join a growing company and oversee the development and growth of the leading e-commerce ecosystem. On the business side, the GM will operate mostly cross-functionally, supporting the marketing, sales, and post-sales teams in their work for Shopify customers. On the technology side, the GM will have a budget and support system internally to develop integrations and apps for the Shopify ecosystem, as they see fit.
If you are a highly experienced and motivated individual with a passion for building successful products, we would love to hear from you.
Responsibilities:
- Lead the development and growth of the Shopify Ecosystem within Cloudinary
- Develop and promote Cloudinary's partnership with Shopify, directly interacting with Shopify and its partner ecosystem.
- Help Cloudinary's Channels team develop partnerships with solution and tech partners in the Shopify Ecosystem
- Build and manage a small, highly-skilled team focused on Shopify integrations
- Ensure that the integrations are meeting the needs of Shopify merchants and achieving product-market fit
- Develop and execute strategies to drive user acquisition, engagement, and retention, in co-ordination with Cloudinary's marketing and customer success teams.
- Identify and prioritize new features and enhancements Cloudinary's products that support the ecosystem's development.
- Ensure ARR targets are met.
About you:
- At least 4 years of experience in managerial roles
- 10+ years of experience in SaaS, with a strong background in the entire lifecycle of SaaS products for e-commerce.
- Direct experience with e-commerce technologies, in enterprise environments
- Experience in managing a multi-year tech and GTM budget, and showing RoI
- Experience in running projects in matrixed environments.
- Education: MBA preferred, or equivalent experience
- Location: Canada, US or UK
#LI-BP1
We have you in mind. As an employee, you will experience many benefits, including:
Awesome technology
Top-talent peers
100% sponsored medical, dental, and vision plans for employees & family
HSA company contribution
Matching 401k program
Robust vacation & wellness policy
Annual development stipend
Catered lunches or a food stipend
Cloudinary is proud to be an equal-opportunity employer dedicated to pursuing a diverse workforce.
Top Skills
SaaS
Shopify
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The Company
What We Do
Cloudinary’s mission is to empower companies to deliver visual experiences that inspire and connect by unleashing the full potential of their media. With more than 50 billion assets under management and 7,500 customers worldwide, Cloudinary is the industry standard for developers, creators and marketers looking to upload, store, transform, manage, and deliver images and videos online. As a result, leading brands like Atlassian, Bleacher Report, Grubhub, Hinge, NBC, Mediavine, Peloton, Petco and Under Armour are seeing significant business value in using Cloudinary, including faster time to market, higher user satisfaction, and increased engagement and conversions. For more information, visit www.cloudinary.com.
