GM Performance & Messaging Strategist - Cadillac

Posted 10 Hours Ago
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Hiring Remotely in Warren, MI, USA
Remote or Hybrid
106K-141K Annually
Mid level
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
We make amazing products people love, for every journey.
The Role
Optimize lower-funnel creative and messaging to improve conversion and media efficiency. Design and analyze tests across paid platforms, produce performance readouts, coordinate national and regional creative with dealers and cross-functional teams, and scale AI-enabled messaging workflows and playbooks to align creative with business goals and brand standards.
Summary Generated by Built In
Description
The GM Performance & Messaging Strategist supports performance marketing creative and messaging, optimizing lower-funnel communications to improve media efficiency, conversion, and GM's key growth objectives. This role acts as a key connector between creative strategy, performance marketing, and analytics, with a particular emphasis on liaising with our sales & dealer network and connecting the dots across T1 and T3 messaging, ensuring that creative output aligns to business goals, brand standards, and measurable performance outcomes.
Operating as an advanced individual contributor, this role aligns to one of our core brands (Chevrolet, GMC, Buick, Cadillac) and partners closely with the Head/Director of Performance Marketing to translate data and insights into compelling messaging that moves the needle on conversion and sales, and to scale AI-enabled messaging workflows across campaigns and channels.
Key Responsibilities:
Performance, Analytics & Testing
  • Build strategies around performance across paid media platforms (e.g., Meta, Google, YouTube, TikTok), connecting creative elements to key performance metrics such as CTR, CVR, CPA, ROAS, engagement rate, and view-through performance.
  • Support the testing and learning agenda by helping design tests (messaging, formats, offers, audiences), pulling results, and summarizing insights and recommendations.
  • Build clear, concise performance readouts and decks for cross-functional partners and leadership.

Cross-Tier & Cross-Functional Integration
  • Coordinate national and Tier 2 / regional creative needs, supporting consistency, efficiency, and brand alignment across markets.
  • Manage and track ongoing creative inventory across upper-funnel and lower-funnel initiatives, ensuring assets are current, performant, and aligned to media strategy.
  • Partner with brand, CRM, media, and retail teams to maintain alignment of messaging and creative across the full customer journey.

AI-Enabled Creative & Workflow Leadership
  • Help evolve performance marketing's AI-based messaging processes, including workflow improvement, testing frameworks, and creative iteration at scale.
  • Partner with internal teams (e.g., Marketing, Data, IT, Legal) and external partners to evaluate and operationalize AI-enabled tools for creative generation, optimization, and personalization at scale.
  • Build repeatable processes and playbooks that accelerate creative iteration while protecting GM's brand integrity, safety standards, and equity.

Collaboration & Emerging Leadership
  • Collaborate closely with internal partners, including and especially sales & dealer representative, clearly articulating performance insights and creative feedback.
  • Present findings and strategic recommendations to marketing leadership and creative stakeholders in a clear, structured way.
  • May mentor junior team members or interns on tools, processes, and analytical approaches, helping to raise the overall performance bar.

Messaging Strategy
  • Contribute to the performance & messaging strategy across upper- and lower-funnel channels, helping to ensure a unified narrative from awareness through conversion.
  • Support brand marketing in development of creative strategies in partnership with media, digital, and agency partners, acting as the "connector to the data" and ensuring performance objectives are embedded upfront.
  • Translate performance and audience cultural insights into differentiated creative platforms and executions that can scale across channels, formats, and audiences.

Qualifications:
  • 3+ years of experience in performance marketing, brand marketing, marketing analytics, or consulting/agency, with exposure to digital and paid media environments and an strong analytical bent.
  • Bachelor Degree required.
  • Strategic and creative thinker with a strong eye for storytelling and messaging quality.
  • Highly comfortable working in a fast-paced environment with multiple stakeholders and shifting priorities.
  • Experience analyzing performance using metrics such as CTR, CVR, CPA, ROAS, engagement rate, and view-through performance; experience with simple Excel modeling to identify ecommerce and media trends.
  • Knowledge of national and regional campaign coordination, including retailer or Tier 2 dynamics. Experience working with non-technical and field staff, educating them on the ins and outs of complex marketing topics.
  • Proactive, highly detail-oriented, and motivated to identify optimization opportunities across creative, process, and performance.
  • Excellent communication, organization, and cross-functional collaboration skills, with the ability to simplify complex data into actionable insights.
  • Experience with (or curiosity and drive to learn) AI-enabled creative tools; strong interest in developing AI-assisted creative workflows as part of day-to-day work.
  • Experience understanding platform-based analytics (e.g., Meta, Google Ads, YouTube, TikTok Ads, or similar dashboards) to evaluate performance, identify trends, and guide optimization across paid media channels.

Preferred Attributes:
  • Solid understanding of upper-funnel and lower-funnel marketing objectives and how creative and media work together to drive outcomes.
  • Ability to balance brand-building priorities with performance-driven decision-making and a strong attention to detail.
  • Familiarity with creative testing, audience segmentation, and paid media channels, along with comfort working in platform reporting environments.

Compensation:
The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws.
The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate.
  • The salary range for this role is ($105,600 - $140,700). The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
  • Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
  • Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)
This role is based remotely, but if the selected candidate lives within a specific mile radius of a GM hub, they will be expected to report to the location three times a week {or other frequency dictated by your manager}.
This job may be eligible for relocation benefits.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Skills Required

  • 3+ years of experience in performance marketing, brand marketing, marketing analytics, or agency/consulting environments
  • Bachelor Degree
  • Experience analyzing performance metrics (CTR, CVR, CPA, ROAS, engagement rate, view-through)
  • Proficiency with Excel and simple modeling to identify ecommerce and media trends
  • Experience using platform analytics/reporting (Meta Ads, Google Ads, YouTube Ads, TikTok Ads, or similar dashboards)
  • Knowledge of national and regional campaign coordination, including Tier 2/retailer/dealer dynamics
  • Experience working with non-technical and field staff (sales, dealer representatives) and educating stakeholders
  • Ability to design tests (messaging, formats, offers, audiences), pull results, and summarize insights and recommendations
  • Strong storytelling, messaging quality, and creative strategic thinking
  • Excellent communication, organization, and cross-functional collaboration skills
  • Experience with or strong interest in AI-enabled creative tools and building AI-assisted workflows

What the Team is Saying

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General Motors Compensation & Benefits Highlights

  • Healthcare Strength Health coverage is described as comprehensive, with company‑paid healthcare for many UAW‑represented hourly employees and broad medical, dental, vision, mental‑health, virtual‑care, life, and disability programs noted across groups. Supplemental unemployment benefits during downtime are also referenced for represented hourly employees.
  • Retirement Support Retirement programs prominently feature a 401(k) with a 4% automatic company contribution plus up to a 6% match for eligible roles, and certain groups note pension or defined‑contribution arrangements. Retiree resources, including a VEBA trust for healthcare in specific populations, are also cited.
  • Parental & Family Support Family support is emphasized through up to 12 weeks of paid family leave for salaried employees and a lifetime reimbursement benefit around $40,000 for fertility, adoption, and related family‑forming expenses via Carrot. Backup care and other caregiver supports are also highlighted in company materials.

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The Company
HQ: Detroit, MI
165,000 Employees
Year Founded: 1908

What We Do

At General Motors, our vision is to create a world with Zero Crashes, Zero Emissions, and Zero Congestion. We wholeheartedly embrace the responsibility to lead the change that will make our world better, safer, and more equitable for all. Our industry and company are undergoing a once-in-a-lifetime technological transformation, which is reshaping our approach to technology and innovation. We are expanding our horizons through new technology platforms and driving innovations that deliver exceptional value to our customers.

Why Work With Us

At General Motors, our purpose is to pioneer the innovations that move and connect people to what matters. We’re driving the world forward, together. We’re building vehicle software alongside its hardware, hands-free driving that will lead to autonomy, and EVs that charge your home for an all-electric future.

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