GlobalVetLink Vice President of Sales

• Ensure company sales and margin targets are achieved while maintaining high customer retention and utilization.
• Track and analyze on sales KPIs, providing regular updates on the “so what” of company performance and market trends.
• Obsess over results and continuously iterate and innovate on GTM strategy & execution to drive the business efficiency.
• Work closely with Marketing, Product, & Customer Support to optimize the customer journey for acquisition, retention, and expansion by leveraging data-driven insights.
• Operate with a customer-first mindset.
• Scale and lead a high-performing, A-player team across Sales & Customer Success that is the best in the industry at efficiently serving customers.
  
• Sales Execution:
  • Refine and roll out individual clinic sales motions to ensure team meets quotas; provide structure, guidance, and tactical support
  • Drive sales efficiency and manage scalable sales strategies for direct sales (vet clinics), channel partners (GPOs, buying groups), and enterprise customers (clinic networks).
  • Own the end-to-end sales process, from lead generation to closing, ensuring team quotas are met and exceeded.
  • Work with marketing to align on lead generation efforts, ensuring quality leads for the sales team.
  • Develop and maintain key industry relationships. You are the face of the brand.
• Sales Operations:
  • Oversee sales forecasting, budgeting, and pipeline management to ensure accuracy and achievement of revenue goals.
  • Manage sales expense budgets, ensuring cost-effectiveness and ROI on sales initiatives.
  • Collaborate with marketing, product, and other departments to optimize sales collateral, proposals, and presentations.
  • Leverage data and CRM tools to track performance, improve processes, and continuously optimize the sales workflow.
•  Sales Strategy:
  • Develop and execute sales strategies that align with the company’s growth objectives, including new customer acquisition and expansion into key verticals (vet clinics, channel partners, enterprise accounts).
  • Identify new market opportunities, trends, and customer needs, and adapt sales strategies to capitalize on them.
  • Create and implement customer segmentation strategies to drive tailored sales approaches and maximize revenue potential.
  • Continuously assess market dynamics and competition to refine sales strategies and maintain a competitive edge.
• Customer Success Strategy & Execution:
  • Develop a seamless handoff process between sales and customer success teams to ensure a smooth transition and onboarding experience.
  • Ensure that Customer Success teams focus on driving customer adoption, usage, and retention through comprehensive onboarding, training, and support.
  • Work with the Customer Success team to identify opportunities for customer expansion and upsell additional services or features.
• Sales Leadership:
  • Build and scale a high-performing sales and customer success team, ensuring a strong culture of collaboration, performance, and customer-centricity.
  • Provide ongoing coaching, mentorship, and performance management to sales team members to meet both short- and long-term objectives.
  • Establish sales KPIs, track performance, and report regularly to the CEO with insights and recommendations for improvement.
  • Foster an environment of continuous improvement and learning, encouraging the sales team to refine skills and strategies.

• 10+ years of experience in a high visibility, fast-paced B2B SaaS sales leadership role, with at least 3 years successfully managing a quota-driven team.
• Proven track record of scaling high-performing sales teams and delivering revenue growth in a high-growth SaaS environment.
• Strong experience managing direct sales, channel sales, and enterprise sales.
• Demonstrated success in managing complex sales cycles, including negotiating and closing large deals.
• Expertise in sales operations, forecasting, and performance management.
• Experience with Customer Success strategies and aligning them with revenue growth objectives.
• Preferably, experience within the veterinary industry or a related field, with an understanding of the unique challenges in the market.
• Excellent communication and interpersonal skills, with the ability to engage and inspire cross-functional teams.
• Ability to thrive in a fast-paced, dynamic environment with a hands-on, customer-first mentality.

Skills:

• Strong leadership and team-building: you inspire and motivate an A-player team.
• Strategic thinking and problem-solving: you can operate with a high degree of agency in an ambiguous environment where the means to the end are unknown. You adapt quickly and aren’t afraid to try, fail, and learn from your mistakes.
• Technical know-how: Expertise in CRM systems (Salesforce or similar), ability to quickly deduce data to information and inform high conviction decision-making.
• Tactical know-how: In-depth knowledge of SaaS sales processes, methodologies, and best practices.
• Dirty hands: Negotiation and deal-closing expertise, particularly with enterprise customers.
• Sales Ops: Analytical mindset, with a focus on performance metrics, KPIs, and business outcomes.
• Post-sale strategy: Deep understanding of customer success practices and aligning them with growth and retention goals.
• Communication: Strong presentation and skills, capable of conveying complex ideas clearly and effectively to internal and external stakeholders.

• Location: Remote (bonus points for living in the Des Moines, IA or Denver, CO metro areas)
• Compensation: OTE of $300,000+, based on experience and strong performance.
• Benefits: 401k matching, medical, dental and vision healthcare coverage, generous PTO policy, paid holidays, volunteer time off, paid parental leave, etc.