Global Workplace Services Coordinator

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.        

We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with a variety HMO and PPO options. We have company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays. We offer wellness courses and have highly engaged employee resource groups. Come join the Neo team and be part of our amazing World Class Culture!        

NeoGenomics has an opening for a Global Workplace Services Coordinator operating out of our Laboratory in Houston Texas who wants to continue to learn in order to allow our company to grow.      

Schedule: Tuesday to Saturday 7:30am to 4:00pm

On call expectations every other Sunday with overtime opportunities. 

Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics:        

As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.        

Position Summary:        

Responsible for supporting facility operations and specimen processing activities. Maintains a clean, safe, and organized facility, assists with general building maintenance, and supports Facilities personnel as needed. Ensure proper handling and preparation of specimens for shipping, including verifying patient information, data entry, document scanning, and specimen processing. This is an entry-level role that requires attention to detail, organization, and adherence to established procedures

Core Responsibilities:

• Perform general facility maintenance, including light electrical, plumbing, drywall repairs, lighting replacement, furniture assembly/modification, and support of office relocations.
• Conduct daily, weekly, and monthly facility inspections, maintain a clean and organized work environment, and coordinate with third-party maintenance vendors as needed.
• Receive, process, quality check, prepare, and ship specimens in accordance with established procedures and chain-of-custody requirements.
• Verify patient and specimen information, maintain accurate documentation, utilize company systems for communication, workflow management, and reconciliation of specimens, slides, and blocks.
• Monitor specimen routing and handling, identify and resolve processing issues, report quality or compliance concerns, and implement corrective actions, including lost specimen/block/slide recovery procedures.
• Collaborate with internal departments to troubleshoot operational issues and support efficient workflow.
• Attend department meetings and training programs to maintain knowledge of testing procedures, systems, and process updates.
• Perform other duties as assigned.

Additional Responsibilities (may be assigned):

• Follow Neogenomics Quality Management policies, procedures, and applicable regulations.
• Complete all required Quality & Compliance training on time.
• Identify, report, and help resolve quality or compliance issues.
• Maintain knowledge of departmental and Facilities work instructions.
• Complete facility and operational documentation accurately.
• Coordinate incoming and outgoing courier shipments.
• Serve as a point of contact for department-related inquiries.
• Provide administrative support to management and technical staff.
• Assist with accessioning activities as needed.
• Maintain accurate records and documentation.
• Support department operations and workflow needs.
• Perform other duties as assigned by the Supervisor, Lead, or Manager.

Experience, Education and Qualifications:

• 1 to 3 years of experience in building maintenance and or Logistics Bachelor’s Degree in Supply Chain Management, Business, Operations Management, or related field preferred.
• High School diploma of equivalent
•      Strong organizational skills and attention to detail.
•      Self-motivated with the ability to work independently and as part of a team.
•      Effective verbal and written communication skills; able to follow instructions and procedures.
•      Proficient in basic computer applications, including Microsoft Office.
•      Ability to work in a fast-paced, multi-tasking environment while maintaining quality standards.
•      Flexible and available to work varying schedules, including evenings, weekends, holidays, overtime, and on-call assignments as needed.
•      Maintain positive and cooperative working relationships with coworkers, vendors, and other departments.
•      Ability to work in a general office, laboratory, and biohazard environment while adhering to all safety policies and departmental guidelines.
•      Ability to sit, stand, walk, bend, twist, reach, and perform repetitive manual tasks throughout the workday.
•      Ability to lift and move up to 50 pounds independently and heavier items with appropriate equipment or assistance.
• Adherent to all department policies, safety protocols, and company standards outlined in the Employee Handbook.