The main markets in scope are European based, but this role also looks after the expansion to new territories such as North America. The Global Online Marketplace Manager leads a team of 7 FTE, of which 3 direct reports. You know how to coach, develop, and empower a team of young professionals to maximize results. As a senior leader, you understand how to influence cross-functional stakeholders (up to C-suite) and ensure alignment between the internal divisions (hybrid wholesale accounts).
The job responsibilities of the Global Online Marketplace Manager fall into three categories: Commercial, Strategic, and Team Development.
Commercial
- Optimize sales results for active channels, day-to-day tracking and actioning with team.
- Spotting trade opportunities in channels which drive impact.
- Ensuring the Hunkemöller brand is represented to brand standard on all channels.
- Ensures correct assortment is planned for the (concession) channels in collaboration with the Merchandise department.
- Responsible for P&L, driving sales results that translate into a stronger bottom line.
- Responsible for commercial calendar and alignment of promotional and marketing activations.
Strategic
- Define strategic direction for active channels, in collaboration with Wholesale for hybrid accounts.
- Identify new marketplace business opportunities globally, but with a focus on Europe.
- Plan strategic roadmap in alignment with Marketplace Project Manager and cross-functional stakeholders such as IT and Finance.
- Responsible for business case calculations and contract negotiations with prospects.
- Responsible for financial plan and 3-year growth trajectory for all Marketplace and Concession channels.
Team development
- Empower and coach a team of 3 direct reports and 4 indirect.
- Marketplace Team Lead: responsible for trade performance and activities, leading account coordinators who look after the day-to-day operation and activities.
- E-Merchandiser: expert in masterdata flows and integrators (Tradebyte, Channel Engine), ensures proper assortment presentation in main channels.
- Project Manager: leading new business roadmap and onboards new channels.
- Leading young professionals in the start of their career.
- Ability to develop talent in an effective and empowering manner.
Key stakeholders this role works with:
- Wholesale / E-Commerce for internal alignment regarding hybrid accounts (such as Zalando) and wider promotional activities.
- Buying & Merchandise for assortment opportunities and plan inventory effectively.
- IT to develop and test new marketplace initiatives.
- Finance for monthly account reconciliation, invoice queries, and new business support.
- Marketing to ensure alignment in company’s broader campaign calendar on Marketplace channels.
- Legal aligning new contracts to Hunkemoller standards.
- 3PL / Transport for all matters logistics and order fulfilment.
- Customer Service to ensure a smooth experience for B2C Marketplace orders.
Key Skills:
- 6+ years of experience in a DTC or wholesale department.
- Experience with Zalando Partner Program and/or Amazon Seller Central are a plus.
- You have an entrepreneurial mindset to push commercial goals forward.
- Understanding of P&L drivers in a marketplace environment.
- Strong commercial acumen to drive results (day-to-day as well as long-term vision).
- Experience managing a young team and indirect reports.
- Strong communication skills to influence cross-functional stakeholders efficiently.
- Intermediate Microsoft Excel skills.
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What We Do
Hunkemöller is committed to being a much-loved, social, and inclusive brand. We take pride in creating an environment where people not only love to work but also become true brand ambassadors. Our purpose and values have undergone a transformation, our purpose is to inspire and empower women to be their most beautiful and authentic selves, together we lift each other up! Our values emphasize what we hold as fundamental to our brand identity: Empowering, Playful, In-touch, Inclusive, Inspiring, and Responsible. With these principles we are shaping our culture, steering our actions and aligning with our expanding dedication to setting industry benchmarks in inclusivity and responsibility through innovative and sustainable initiatives. With a robust presence spanning over 900 stores across 15 countries, we are on a trajectory of continuous growth. Our commitment to World-Class service is not just a promise but a reflection of our ethos, extending seamlessly across channels and locations, including our upcoming opening of our state-of-the-art Distribution Center in Almere, aimed at stream-lining productivity, and boosting efficiency for our customers. Hunkemöller proudly holds the prestigious title of TOP EMPLOYER in the Netherlands for 2024, marking seven consecutive years of winning, while Germany maintains a 5-year streak. In Denmark, we are back-to-back winners for the 2nd year, a testament to our unwavering commitment to our people and the utmost care we invest in our employees
