Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights.
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
Job DescriptionWhat You’ll Do
Reporting to the Chief Administrative and People Officer, the Global Vice President of Total Rewards will lead the strategy, design, and execution of Sprinklr’s global compensation, equity, and benefits programs. This executive role is instrumental in ensuring our total rewards programs support business growth, talent strategy, and organizational performance—across all regions, including North America, Europe, Asia, and India.
You will bring deep experience from both large and mid-sized software or SaaS companies, ideally in high-growth environments, with a demonstrated ability to scale total rewards globally. This role requires strategic thinking, strong execution, and a collaborative leadership style. You will serve as a key partner to the Compensation Committee of the Board, executive team, and business leaders across the company.
Key Responsibilities:
Develop and lead a comprehensive global total rewards strategy aligned with Sprinklr’s business goals and cultural values.
Partner with the CAO and serve as the lead advisor to the Board’s Compensation Committee, managing executive compensation recommendations, equity programs, and compliance with public company governance.
Design and manage compensation programs—including base pay, bonuses, equity plans, and executive packages—grounded in market competitiveness and shareholder alignment.
Oversee global benefits design and administration, ensuring regional competitiveness and compliance.
Lead the company-wide annual compensation cycle, salary benchmarking, job architecture, equity planning, and benefits enrollment activities.
Collaborate with Finance, Legal, and HR leaders to deliver compliant, integrated, and data-driven rewards strategies.
Partner with Go-To-Market leaders to design effective global sales incentive plans.
Lead and develop a high-performing team, creating a culture of operational excellence, innovation, and inclusion.
Bring a hands-on, pragmatic approach to building programs in evolving environments, especially in mid-sized and scaling software companies.
Monitor industry trends and changes in regulations to maintain competitive and compliant programs globally, with deep understanding of regional differences in Europe, Asia, and India.
Ensure compliance with public company reporting requirements, including CD&A, proxy disclosures.
Who You Are & What Makes You Qualified:
18+ years of progressive experience in total rewards, compensation, and benefits, with leadership roles in mid-sized global software/SaaS companies.
Proven track record of working with Boards and Compensation Committees in a public company setting.
Strong expertise in equity programs, executive compensation, international benefits strategy, and regulatory compliance.
Experience developing and scaling total rewards programs across Europe, Asia, and India with a deep understanding of India compensation and benefits frameworks, statutory requirements, and market practices
Financially savvy with excellent modeling, data analysis, and storytelling capabilities.
Demonstrated ability to scale and tailor compensation practices in dynamic, high-growth environments.
Proven leader of people and programs, with the ability to drive outcomes in complex and matrixed organizations.
Bachelor’s degree in business, HR, Finance, or a related field required, advanced degree or certifications
We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing and Sprinklr Insights. Sprinklr is here to do three things:
Lead a new category of enterprise software that we call Unified-CXM.
Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
Create a culture of customer obsession, with trust, teamwork and accountability.
We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands.
We invest in our people: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.
To learn more about employee benefits by region, click here.
To learn more about all-things-Sprinklr, visit our candidate resource hub here.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.
Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.
JOB REQ COMPENSATION RANGE
$236,000 - $315,000 - $394,000The base salary range for this role at minimum, midpoint and maximum is shown above. It is not typical for a candidate to be hired close to or at the maximum of the salary range. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay also depends on the relative experience, knowledge, and skills of our internal peers in the role. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan and/or equity plan, depending on role.
Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams.
If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.
What We Do
Sprinklr is a provider of enterprise software for customer experience management. We help brands turn public conversations on modern channels into valuable insights to improve marketing, advertising, customer service, product development and more.
Sprinklr has five products on one platform: Modern Marketing, Modern Advertising, Modern Research, Modern Care and Modern Engagement. Sprinklr’s unified platform allows siloed teams to collaborate and deliver memorable customer experiences — at scale.
Founded in September 2009, Sprinklr is headquartered in NYC with 1,900 employees in 16 countries and 25 offices.
