Global eComm UX and Content Sr Designer

Posted 3 Days Ago
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Hiring Remotely in Aguascalientes, MEX
Remote
Senior level
Logistics • Other
The Role
Owns global UX/UI and content strategy for an eCommerce platform. Responsibilities include user research, information architecture, interaction and visual design, wireframing, prototyping, customer journey analysis, UX opportunity identification, content strategy, stakeholder communications, and global social media planning. The role also develops digital purchasing experiences, marketing content, and internal communications while applying eCommerce analytics and usability best practices.
Summary Generated by Built In

Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.

 

Owner and main responsible for the UX/UI and Content Strategy for the global eCommerce Platform. Create and supervise experiences that meets and exceed our customer’s needs. Develop the content strategy for our ecommerce ecosystem by designing/creating/implementing relevant materials focused on end customers digital purchasing path, global marketing campaigns and internal communication strategies.

Role Responsabilities
  • Understanding users’ behavior when interacting with our different digital channels to identify frictions and opportunities for improvement.
  • Supervise Wireframes and Prototype Solutions for eCommerce
  • Responsible for User Research, Information Architecture, Interaction, and visual design.
  • Analyze UX/UI Areas of opportunities and determine solutions
  • Bring best practices for eCommerce UX/UI and Content Initiatives
  • Develop & Implement Ecommerce Content Strategy inside the eComm platform.
  • Develop & Execute a Shop Communication Plan for internal and external stakeholders.
  • Analyze Customer Journey and Customer Mapping for Pain point discovery.
  • Manage and execute eComm social media planning globally

Minimum Qualifications

  • User Experience and User Interface (Wireframe, prototypes, A/B Testing, Benchmarking, Heatmaps)
  • User Research Strategies (VOC, NPS, Surveys, Feedback forms, Usability testing, Design Thinking)
  • Web Analytics for eCommerce
  • Audiovisual design and production software
  • Copywriting
  • Microsoft Office (Excel, PowerPoint, Word, Outlook)
  • Advanced English proficiency

Preferred Qualifications

  • AI generative content tools
  • AI Prompting.
  • Digital Marketing.
  • SCRUM/Agile.
  • Social Media / Marketing Hub´s

Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Donaldson Company has been made aware that there are several recruiting scams that are targeting job seekers.  These scams have attempted to solicit money for job applications and/or collect confidential information, Donaldson will never solicit money during the application or recruiting process.  Donaldson only accepts online applications through our Careers | Donaldson Company, Inc. website and any communication from a Donaldson recruiter would be sent using a donaldson.com email address.  If you have any questions about the legitimacy of an employment opportunity, please reach out to [email protected] to verify that the communication is from Donaldson.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

Skills Required

  • Experience with UX/UI design, including wireframes, prototypes, A/B testing, benchmarking, and heatmaps
  • Experience with user research strategies, including voice of customer, NPS, surveys, feedback forms, usability testing, and design thinking
  • Experience with web analytics for eCommerce
  • Experience with audiovisual design and production software
  • Copywriting experience
  • Proficiency with Microsoft Excel, PowerPoint, Word, and Outlook
  • Advanced English proficiency
  • Experience with generative AI content tools
  • AI prompting experience
  • Digital marketing experience
  • SCRUM or Agile experience
  • Social media or Marketing Hub experience

Donaldson Company Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Donaldson Company and has not been reviewed or approved by Donaldson Company.

  • Retirement Support Retirement programs like a 401(k) match, profit-sharing, and an employee stock purchase plan are positioned as meaningful components of total compensation. Company materials consistently frame retirement benefits within a broader Total Rewards offering.
  • Healthcare Strength Medical, dental, vision, and a 24/7 Employee Assistance Program with mental‑health resources create a comprehensive health and wellbeing package. Healthcare is often characterized as decent and a core strength of the overall offering.
  • Leave & Time Off Breadth Paid time off, holidays, and paid parental leave are explicitly included, alongside other company‑paid leaves such as bereavement, jury duty, and military leave. Some locations highlight multi‑week PTO from the first year, underscoring breadth of leave options.

Donaldson Company Insights

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The Company
HQ: Minneapolis, MN
14,000 Employees
Year Founded: 1915

What We Do

Donaldson Company helps solve some of the world's most complex filtration and contamination control challenges, and is one of the largest global providers of unique filtration technologies and high-quality filters and parts. Our filtration technologies and products are used every day, in a variety of industries and environments, including aerospace, agriculture, construction, food and beverage, manufacturing, mining, power generation, transportation and many more. Key to our success, our 14,000 employees support customers at sales, manufacturing and distribution centers from over 140 locations on six continents. The filtration market continues to grow. Customers'​ needs for filtration solutions continue to evolve. And the opportunities for our products and our people continue to expand.

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