ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
As a Global Trial Optimization Specialist, you will be joining the world’s largest & most comprehensive clinical research organization, powered by healthcare intelligence.
What will you be doing?
Develop strategic patient recruitment and retention recommendations to aid clinical trial teams to execute clinical studies within proposed timelines
Serve as expert consultant to project teams for existing projects needing recruitment and retention support
Manage the scope of work, objectives, quality of deliverables, and other activities of assigned projects (based on scope, may co-manage or independently manage these projects)
Serve as primary project contact for Patient Recruitment and Retention programs with sponsor to maintain appropriate communication channels and adherence to reporting schedules as required
Select and manage recruitment and retention vendors
Coordinate strategy-related project activities for study team and sponsor to confirm that overall project milestones are met
Maintain knowledge of current and innovative recruitment trends, vendors, and technologies to increase productivity and recommend additional support as needed
Leverage internal and external intelligence to support and refine strategies on assigned projects
Support continued process improvement to maintain quality within the organization
What you need to have:
Education: Bachelor's Degree, preferably in a medicine, pharmacy, nursing or biological science
Experience:
At least 3 years of career experience including 2 years in the conduct of clinical trials and some knowledge in business process analytics and continuous improvement highly preferred
Pharma and/or CRO experience highly preferred
Feasibility Experience required
Patient recruitment strategy planning experience (at site and country level)
Infectious disease clinical research background experience required
Analytical skills and ability to synthesize data
Excellent presentation skills
Ability to work well in a fast-paced environment
Skills:
Robust analytical skills and ability to synthesize data and differing points of view to navigate to an evidence-based data-driven solution
Ability to negotiate and influence stakeholders.
Strong interpersonal and communication skills
Knowledge and ability to apply GCP/ICH and applicable regulatory guidelines
Superior presentation skills
Demonstrated ability to identify risks to execution and contribute to planned solutions
Computer skills including proficiency in aspects of data analysis and presentation software, Microsoft Word, and Excel
Excellent organizational and problem solving skills
Effective time management skills and ability to manage competing priorities
Ability to establish and maintain effective working relationships in a matrix environment
Travel of 10% could be expected for client meetings and Investigator Meetings. IMs could be domestic or international travel.
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.
Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
Are you a current ICON Employee? Please click here to apply
Skills Required
- Bachelor's Degree (preferably medicine, pharmacy, nursing or biological science)
- At least 3 years of career experience including 2 years in the conduct of clinical trials
- Feasibility experience
- Infectious disease clinical research background
- Patient recruitment strategy planning experience (site and country level)
- Pharma and/or CRO experience
- Business process analytics and continuous improvement experience
- Analytical skills and ability to synthesize data
- Excellent presentation skills
- Knowledge and ability to apply GCP/ICH and applicable regulatory guidelines
- Proficiency in data analysis and presentation software, Microsoft Word, and Excel
- Ability to negotiate and influence stakeholders; strong interpersonal and communication skills
- Legally authorized to work in the United States without sponsorship
- Ability to travel up to ~10% for client and investigator meetings (domestic or international)
ICON plc Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ICON plc and has not been reviewed or approved by ICON plc.
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Healthcare Strength — Benefits are described as comprehensive, with medical coverage and wellness initiatives highlighted. Larger sites are also associated with added wellness supports such as onsite fitness options and access to an employee assistance program.
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Leave & Time Off Breadth — Time-off and flexibility provisions are positioned as a meaningful part of the total package, including vacation/annual leave and flexible work scheduling. Flexibility is sometimes cited as helping offset long hours in certain roles.
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Retirement Support — Retirement and savings support is presented as a core component of the benefits package, including offerings such as pension arrangements in some locations and a U.S. 401(k) plan with company match. Financial planning resources are also emphasized as part of broader security benefits.
ICON plc Insights
What We Do
Since our foundation in Dublin, Ireland in 1990, our mission has been to help our clients to accelerate the development of drugs and devices that save lives and improve quality of life. We do this by delivering best in class information, solutions and performance, with an unyielding focus on quality at all times. We offer a full range of consulting, development and commercialisation services from a global network of offices in 53 countries. We focus our innovation on the factors that are critical to our clients – reducing time to market, reducing cost, and increasing quality – and our global team of experts has extensive experience in a broad range of therapeutic areas.







