As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
Position Summary:
Ciena is seeking a highly motivated and detail-oriented Global Trade Analyst to join its Global Trade Team. This position requires strong project management, organizational, and time management skills, coupled with a proactive mindset, adaptability, and exceptional analytical and problem-solving abilities. The candidate will play a vital role in ensuring compliance, driving efficiency, and contributing to global-impact projects in a fast-paced, collaborative environment.
Key Responsibilities:
Global Trade Management Tools
- Assist with project management for system maintenance and enhancements.
- Support upgrades, testing, troubleshooting, and provide user training.
- Collaborate with IT to resolve issues and implement improvements.
Policies and Procedures
- Develop, update, and implement trade policies to ensure regulatory compliance.
- Monitor adherence, conduct reviews, and support audits.
Trade Metrics
- Design dashboards for real-time visibility into trade operations.
- Create executive-level reports summarizing metrics and performance outcomes.
Process Improvement
- Identify inefficiencies and recommend automation and systemic improvements.
- Enhance data accuracy, reporting, and workflows.
Documentation and Reporting
- Maintain accurate records for audits and compliance.
- Prepare reports for internal and external stakeholders.
Training and Development
- Develop and deliver training programs on trade tools, policies, and metrics.
- Educate teams on compliance requirements and foster a culture of learning.
Qualifications:
Education: Bachelor’s degree in International Business, Supply Chain Management, Logistics, or related fields.
Experience: Internship or coursework in international trade, logistics, or supply chain preferred.
Skills:
- Fluent English communication (verbal and written).
- Basic knowledge of import/export processes and global trade regulations.
- Proficiency in Microsoft Office Suite and familiarity with trade management software (e.g., Oracle, SAP).
- Strong analytical, organizational, and problem-solving skills. Attention to detail, adaptability, and ability to prioritize tasks in a fast-paced environment.
- Effective collaboration with cross-functional teams and stakeholders.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Skills Required
- Bachelor's degree in International Business, Supply Chain Management, Logistics, or related fields
- Internship or coursework in international trade, logistics, or supply chain
- Fluent English communication (verbal and written)
- Basic knowledge of import/export processes and global trade regulations
- Proficiency in Microsoft Office Suite and familiarity with trade management software (e.g., Oracle, SAP)
- Strong analytical, organizational, and problem-solving skills
- Attention to detail, adaptability, and ability to prioritize tasks in a fast-paced environment
- Effective collaboration with cross-functional teams and stakeholders
Ciena Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ciena and has not been reviewed or approved by Ciena.
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Fair & Transparent Compensation — Pay is often characterized as competitive or above-market in certain roles and regions, with references to market-aligned salary ranges and transparency around pay bands.
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Healthcare Strength — Health coverage is frequently framed as comprehensive, including medical, dental, and vision, with indications that coverage can extend to dependents and is viewed as a meaningful component of total rewards.
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Leave & Time Off Breadth — Time-off offerings are described as flexible and generous, including Flex/uncapped PTO in many cases and additional paid time for volunteering.
Ciena Insights
What We Do
Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world. For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future. Corporate/Brand Values: • Customer First • Integrity • Velocity • Innovation • Outstanding People We're the perfect size for you to make an impact. W Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f
Why Work With Us
We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.
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