Senior Global Trade Compliance Business Manager

Brooks is a leading provider of automation solutions with over 40 years of experience in the semiconductor industry, offering precision robotics, integrated automation systems, and contamination control solutions that empower chip manufacturers worldwide. Our product portfolio includes a range of automation solutions, including robots, vacuum systems, and atmospheric robots for semiconductor manufacturing (www.brooks.com).  

Are you looking for a place where you can be part of a transformation? Join us at Brooks Automation and be a part of a dynamic organization that is shaping the future of technology.

We are looking for our next Senior Global Trade Compliance (GTC) Business Manager (BM) for our growing GTC team, as Brooks continues to accelerate its growth journey.

The Brooks GTC function reports to General Counsel and has broad authority to enable Brooks’ global business.  The GTC-BM role will report to the GTC Senior Director and join the outstanding GTC team, partnering cross-functionally with internal and external stakeholders.  The GTC-BM will focus on enabling Brooks to conduct its international business legally and efficiently.  Brooks GTC focuses heavily on problem resolution, risk identification and mitigation, and value creation to support Brooks’ aggressive growth projections.

This full-time, salaried GTC-BM role is based in Chelmsford, MA (northwest of Boston) and follows a hybrid work schedule, with four days in the office and one day remote. The position offers strong potential for internal promotion based on consistent performance and contribution.

What you’ll do:

• Serve as daily GTC team manager for the wide array of subject-matter areas GTC handles daily to enable Brooks fast-paced business, including all global import compliance and export controls.
• Manage the daily trade compliance business, such as Group Inbox inquiries from global business units, screening and Oracle hold/release decisions, and data processes.
• Influence GTC process topics, such as tariffs declarations, drawback flow, HS and ECCN classification, EAR interpretations, export licenses, customs broker and freight forwarder metrics, AES monitoring, post-entry reviews, topical and corporate-campaign trainings, risk assessments, recordkeeping requirements, and similar.
• Assist with Brooks Legal’s risk-based compliance monitoring program using multiple sources of trade data, including Agile, Oracle EBS and Cloud OTM/GTM, government data, screening systems, transactional testing, qualitative interviewing, and Excel/PPT presentation.
• Contribute to key design decisions (KDD) for Oracle Cloud/OTM/GTM to automate daily compliance processes and maximize efficiency.
• Support GTC team members with day-to-day compliance business operations, providing both hands-on and first-line escalation support for GTC problem solving, and championing ethical standards.
• Interact globally with a wide variety of cross-functional personnel, business partners’ Trade Compliance staff, and trade agency officials on behalf of Brooks.

What you’ll bring:

Our preference for a successful candidate for this new role is based on our envisioned long-term Global Trade Compliance professional and functional development and includes the following:

• 5+ years experience in a large/global company GTC environment, or consultancy/law firm handling trade managed services, focusing on generalist Trade Compliance subject matters both import and export. 
• Successful track record enjoying managing GTC team members, in direct- or indirect-reporting structure, in daily trade compliance operations.
• At least two years experience managing Oracle GTM preferred (or SAP GTS or similar trade automation programs), and the common “bolt-on” trade compliance system capabilities.
• Moderate to high level of Excel skills, preferably including using vLookup, Pivot tables, and other techniques to perform comparative analyses and collect operational statistics.
• A passion and knack for process improvement and creative problem-solving in a fast-paced environment.
• Ability to communicate trade compliance requirements to non-trade compliance persons.
• Strong verbal and written communication in English; other languages are beneficial especially German, Korean, Chinese, Japanese.
• A four-year degree in a related field is strongly preferred though not a strict requirement for this position.
• Customs broker license and other import-related certifications is strongly preferred.
• Export certifications and/or other formal training is strongly preferred.

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Work Location & Flexibility
At Brooks, we aim to foster a collaborative and engaging environment while offering flexibility where possible. Work arrangements may include a mix of in-office and remote work, depending on the nature of the role and business needs. Specific expectations will be shared during the interview process.

Brooks is committed to fostering a diverse and inclusive workplace and proudly serves as an equal-opportunity employer. We welcome all qualified applicants regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristics.

Diversity enhances our innovative capabilities and strengthens our ability to serve our customers and communities effectively. At Brooks Automation, we celebrate the unique experiences and perspectives each individual brings, believing they are essential to our collective success. Join us in building a workplace where every team member is valued and can thrive.

For applicants with disabilities requiring accommodations, don't hesitate to get in touch with [email protected] or call +1 (978) 262-2400 to discuss your needs.

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