Global Technical Support Specialist - Electrical

Posted 13 Days Ago
Be an Early Applicant
Vadodara, Gujarat, IND
In-Office
Mid level
Robotics • Analytics • Energy
The Role
Provide technical support to sales and customers for large induction motor solutions across assigned regions. Prepare technical descriptions, cost estimates, detailed documentation, and offer clarifications. Collaborate with global GTSS teams, propose trainings, and advise on design/accessory costs to deliver cost-effective solutions.
Summary Generated by Built In

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to:

Global Technical Support - Mechanical
 
Your role and responsibilities
In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.
The work model for the role is: #Li_Onsite
This role is contributing to the Motion business for High Power division based in Vadodara, India
You will be mainly accountable for:
• Offers technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications for Regions – North America, Canada, LATAM and Middle East including India.
• Supports the Sales organization/customers in determining the most technically appropriate and cost-effective solutions and in the preparation of demanding offers
• Collaborate with GTSS Team in the other regions to develop best practices / processes.
• Assisting the sales organizations during encounters with customers, and providing technical assistance and clarification as needed.
• Identify and propose product and/or tool related trainings for the sales channel.
• Generate detailed technical documentation for the proposed solution and document any deviations from the requirements as needed.
• Provide extra costs for design, accessories for the existing product portfolio as needed.

Qualifications for the role
  • Full time bachelor’s degree in electrical engineering
  • 3-5 years of experience in Electrical Engineering, working as a Design engineer in the field of large induction motors.
  • Solid understanding of the ABB products and their applications.
  • Knowledge of Motor design programs, Microsoft Office Products and Salesforce. Advanced communication, influencing, coaching and management skills
  • Fluent English, good communication skills.
  • Candidate should open to work in flexible hours to support other regions as per the time zones.​

More about us

ABB Motion provides pioneering technology, products, solutions and related services to industrial customers to increase energy efficiency, improve safety and reliability, and maintain precise control over processes. The portfolio includes motors, generators and drives for a wide range of applications in all industrial sectors.


We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory
 

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences.

Ready to make an impact? Apply today or visit www.abb.com to learn more about the impact of our solutions across the globe.

Recruitment Fraud Warning

ABB never asks for payment from job applicants. All genuine job offers follow a formal application and interview process.

View current job openings and apply at: https://careers.abb/global/en/home

For more information, read our full fraud warning notice at: https://global.abb/group/en/careers/how-to-apply/fraud-warning

Skills Required

  • Bachelor's degree in Electrical Engineering
  • 3-5 years experience in Electrical Engineering as a design engineer for large induction motors
  • Solid understanding of ABB products and their applications
  • Knowledge of motor design programs
  • Proficiency with Microsoft Office products
  • Experience with Salesforce
  • Advanced communication, influencing, coaching and management skills
  • Fluent English and strong communication skills
  • Willingness to work flexible hours to support other regions/time zones

ABB Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABB and has not been reviewed or approved by ABB.

  • Healthcare Strength Healthcare coverage is described as comprehensive, with medical, dental, vision, mental health support, and disability and life insurance included. Immediate eligibility in some roles reinforces the sense of dependable core coverage.
  • Leave & Time Off Breadth Time-off offerings are described as broad, including paid holidays, sick days, volunteer time, sabbaticals, and, in some cases, 25 days of PTO. Flexible scheduling and remote-work options add to perceived time-off and flexibility value.
  • Retirement Support Retirement benefits are positioned as robust, including a 401(k) with company contributions or matching and, in some cases, profit sharing or pension savings. Stock purchase/share acquisition programs complement longer-term savings options.

ABB Insights

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The Company
HQ: Zürich
104,000 Employees
Year Founded: 1988

What We Do

ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ABB’s success is driven by about 110,000 talented employees in over 100 countries. www.abb.com

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