Global Tech Apprentice Program – Tech Analyst - Jersey City, NJ and New York, NY

Posted 5 Days Ago
Be an Early Applicant
2 Locations
In-Office
27-31 Hourly
Entry level
Big Data • Fintech • Mobile • Payments • Financial Services • Data Privacy
The Role
Entry-level technology apprenticeship providing hands-on training in monitoring, production support, event management, access requests, onboarding, documentation and basic security engineering. Apprentices assist in network/systems/applications support, follow procedures, escalate issues, maintain scripts and support change activities under supervision.
Summary Generated by Built In

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

Apprentices will be joining a technology apprenticeship program, which is designed to introduce associates with little to no work experience to technology roles. The role is created to provide on the job training and build skills as an apprentice. Length of employment is pre-established for a set period of time. Work assignments are well defined with a high degree of supervision and direction provided.

Apprentices may provide analytical and technical skills to support the design, development, implementation of technology solutions to support our clients and manage risk. Apprentices are responsible for delivering innovative capabilities in a team environment, as well as leveraging skills, background, and interests for a specific group within technology lines of business participating in the program. This role may perform commoditized activities which may include monitoring, managing events, servicing requests and engineering. Key responsibilities may include assisting with network, systems, applications, access requests and production support or security engineering.

Responsibilities may include:

Monitors all installed systems and infrastructure to ensure the highest levels of availability within a technical domain
Manages and prioritizes assigned tasks, executes procedures reliably, responds with urgency, and escalates issues appropriately to senior team members
Open triage bridge lines and updates bridge boards, engaging teams as required
Maintains solutions that align to security, redundancy and archiving of blueprints and strategies
Owns event management and fulfillment items such as password resets and reporting requests
Supports client onboarding by familiarizing new clients with technology products and services as quickly and easily as possible
Writes and maintains documentation such as scripts and instructions and supports change activities

Required Skills

Must be a recent graduate or current participant with partnering technical training program  NPower, Road to Hire or Per Scholas or must be a current Community College student or recent Community College graduate
Highly organized self-starter who can deliver results with minimal direction
Strong work ethic and ability to work in a fast-paced environment
Teamwork oriented
Demonstrated problem solving abilities
Commitment to learning and building a technical and business skill set
Ability to communicate clearly and effectively with both technology/development and business partners 
Solid grasp of how technology interacts with other technology
Ability to build relationships and work effectively across multiple business partners 

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101), US - NY - New York - 1100 Ave Of The Americas - Two Bryant Park (NY1540), US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100)

Pay and benefits information

Pay range$27.17 - $31.00 hourly pay, offers to be determined based on experience, education and skill set.

Predictable pay

This role is compensated with a base salary and is not incentive eligible.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Skills Required

  • Recent graduate or current participant with partnering technical training program (NPower, Road to Hire, Per Scholas) or current/recent Community College student/graduate
  • Highly organized self-starter able to deliver results with minimal direction
  • Strong work ethic and ability to work in a fast-paced environment
  • Teamwork oriented
  • Demonstrated problem solving abilities
  • Commitment to learning and building technical and business skill sets
  • Ability to communicate clearly and effectively with technology and business partners
  • Solid grasp of how technology interacts with other technology
  • Ability to build relationships and work effectively across multiple business partners

Bank of America Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bank of America and has not been reviewed or approved by Bank of America.

  • Fair & Transparent Compensation Pay practices are framed as structured and backed by regular pay-equity analysis, which creates a sense of consistency even when higher pay is desired.
  • Pay Growth & Progression A high U.S. hourly pay floor of $25/hour is positioned as a meaningful baseline for frontline and support roles, improving perceived competitiveness at the lower end.
  • Parental & Family Support Parental leave, family-planning reimbursement, backup care, and “Life Event Services” are presented as substantial supports that strengthen the overall rewards package.

Bank of America Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Charlotte, NC
208,000 Employees
Year Founded: 1784

What We Do

We make financial lives better for our clients and our communities through the power of every connection. Our employees are at the heart of this purpose, and are key to driving responsible growth. Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.

Gallery

Gallery

Similar Jobs

MetLife Logo MetLife

Technical Functional Analyst

Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Hybrid
New York, NY, USA
43000 Employees
95K-120K Annually

Vertafore Logo Vertafore

Consultant

Information Technology • Insurance • Software
Hybrid
Melville, NY, USA
2372 Employees
70K-95K Annually

Airwallex Logo Airwallex

Associate Director, Obligations Management

Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Remote or Hybrid
New York, NY, USA
2200 Employees

PwC Logo PwC

Supply Chain Consulting - Warehouse Automation Manager

Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Hybrid
28 Locations
370000 Employees
99K-232K Annually

Similar Companies Hiring

Hanover Park Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
42 Employees
Kepler  Thumbnail
Fintech • Software
New York, New York
6 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account