Global Tech Apprentice Program – IBM Z Mainframe System Administrator - Plano, TX

Reposted 5 Days Ago
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Plano, TX, USA
In-Office
Entry level
Big Data • Fintech • Mobile • Payments • Financial Services • Data Privacy
The Role
One-year paid apprenticeship to learn IBM Z mainframe administration. Complete technical coursework, earn IBM digital credentials, perform basic mainframe tasks (JCL debugging, ISPF dataset management, use IBM utilities), ensure systems meet business needs, participate in on-call rotation and occasional evenings/weekends.
Summary Generated by Built In

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

Apprentices will be joining a technology apprenticeship program, which is designed to introduce associates with little to no work experience to technology roles. The role was created to provide on the job training and build skills as an apprentice. Length of employment is pre-established for a set period of time. Work assignments are well defined with a high degree of supervision and direction provided.

The Global Tech Apprentice Program – IBM Z Mainframe System Administrator role is an opportunity to earn as you learn, gaining knowledge and experience in the fundamentals of mainframe computing. During this one-year program, you will complete technical coursework and assigned tasks to develop the skills and competencies required by the role. You will set your own learning pace; however, continued employment is dependent upon successful completion of all program requirements. You will work with a Success Coach as you advance through your personal skills roadmap to demonstrate knowledge and competencies. Progress will be measured by milestones along the way, and the earning of IBM digital credentials to validate your skills.

Job Responsibilities

As a Mainframe Apprentice, your key tasks and responsibilities include but are not limited to:

Knowledge in basic IBM Mainframe systems (e.g., transaction and database managers, message queue managers, and operating system and communication services)
Technical skills to include basic knowledge of one or more mainframe technologies (e.g., CICS, DB2, IMS, WMQ, z/OS, Storage); as well as Job Control Language (JCL)
Be able to: debug JCL and make appropriate changes to execute successfully, utilize ISPF for browsing, editing and managing datasets, create a catalog procedure using symbolic parameters, utilize the appropriate IBM utilities (e.g. IEBGENER, IEBCOPY) to copy or back up data, describe the different dataset organizations (e.g. sequential, partitioned, VSAM) and how/when to use.
Ensure that systems and applications operate to business needs and specifications.
Participate in occasional evening and weekend work, as well as on-call rotation.

Required Qualifications

Must be an active participant with the JobForward program
Successful completion of IBM Z Pre-Apprenticeship training
Commitment to learning and building a technical and business skill set
Strong interpersonal skills and ability to work with others
Strong analytical and problem-solving skills
Strong integrity and personal accountability
Familiarity with IT preferred, but not required

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Skills Required

  • Active participant in the JobForward program
  • Successful completion of IBM Z Pre-Apprenticeship training
  • Commitment to learning and building a technical and business skill set
  • Strong interpersonal skills and ability to work with others
  • Strong analytical and problem-solving skills
  • Strong integrity and personal accountability
  • Familiarity with IT
  • Willingness to participate in occasional evening and weekend work and on-call rotation

Bank of America Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bank of America and has not been reviewed or approved by Bank of America.

  • Fair & Transparent Compensation The $25/hour U.S. minimum wage, reaffirmed in recent company materials, sets a clear compensation floor that lifts entry-level and operations pay. Public salary information and disclosures provide visible benchmarks for pay across roles.
  • Parental & Family Support Parental leave extends up to 26 weeks with 16 weeks fully paid for eligible teammates, alongside backup child and adult care and a dedicated Life Event Services team. Family-building assistance offers up to a $20,000 lifetime reimbursement and bereavement leave provides 20 paid days for loss of a spouse, partner, or child.
  • Retirement Support Retirement programs include a 401(k) match up to 5% of eligible pay plus an additional 2–3% annual company contribution based on service. These employer contributions add meaningful long-term value beyond base pay.

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The Company
HQ: Charlotte, NC
208,000 Employees
Year Founded: 1784

What We Do

We make financial lives better for our clients and our communities through the power of every connection. Our employees are at the heart of this purpose, and are key to driving responsible growth. Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.

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