Global Supply Chain Planning Specialist

Who we are

Amplifon is an Italian multinational company and the global leader in hearing care solutions and services for retail expertise, customization, and consumer care. More than 18,500 professionals every day in a network of 9,200 points of sale, give back the joy of hearing, feeling and living to thousands of people across the world.

In Amplifon we believe people are the most important component of our success. Thanks to our best-in-class Hearing Care Professionals and front and back-office Teams, we are able to put the everyday taps, pops and splashes back into the lives of our customers. We believe that it’s only through strong investment in talent engagement, continuous professional development, support, and recognition that our people can exceed every limit and build a fulfilling career.

About the role

For our Milan office, we are currently looking for a Global Supply Chain Planning Sr. Specialist to be hired in the Supply Chain function reporting to the Global Supply Chain Planning Ass. Director. The Global Supply Chain Planning Senior Specialist acts as a subject‑matter expert in global and cluster‑level supply chain planning, supporting end‑to‑end forecast accuracy, inventory optimization and cross‑country alignment. The role supports and coordinates S&OP, forecasting and inventory activities, ensuring consistency, data reliability and effective collaboration across markets and functions.

Key Responsabilities

• Act as SME and support the execution of the global S&OP cycle across clusters, contributing to demand planning, gross and net supply alignment, and integration of market trends and promotional uplifts.

• Execute and support global forecasting activities, including statistical modelling, forecast enrichment, performance monitoring, and preparation and consolidation of global forecasts for manufacturers.

• Support and coordinate the application of global stock policies and target stock strategies, contributing to inventory optimization in terms of service levels, rotation and working capital at SKU and shop level.

• Contribute to the Supply Chain P&L, implement actions to reduce costs and improve service;

• Execute cash improvements targets through inventory optimization in line with Finance and Sales across regions and functions 

• Support on Service Levels through on shelf availability to enable instant trial and reduce the sales funnel 

• Support the Share‑of‑Wallet (SOW) process by ensuring correct application of global guidelines, monitoring deviations and coordinating follow‑ups with regional and local teams.

• Support the planning business cycle by contributing to data consolidation and facilitating alignment with Sales, Marketing and Finance.

• Coordinate NPI and phase‑out planning activities, supporting supplier interactions related to launches, lifecycle management, volume planning and supply readiness.

• Analyze global planning KPIs, perform root‑cause analyses and support the definition and tracking of corrective actions.

• Contribute to and coordinate planning improvement initiatives, including BI enhancements, process optimization and implementation of forecasting and replenishment tools.

• Act as reference point for planning processes across countries, supporting consistency in ways of working and planning performance.

• Support on supply chain transformation initiatives 

Required Skills & Experience

Professional Experience

• Master’s Degree in Management Engineering, Economics, Supply Chain or similar is a plus.

• 5–7 years of experience in inventory management, forecasting or supply chain planning, preferably in multi‑country or retail environments.

• Knowledge of stock performance metrics (turnover, margin contribution, COGS).

• Advanced Excel and BI skills; ERP/Oracle knowledge; familiarity with forecasting /replenishment tools.

• Full professional proficiency in English; additional languages are a plus.

Mindset & Soft Skills

• Analytical and statistical modelling skills.

• Structured problem‑solving

• Communication and collaboration skills in international contexts.

• Attention to detail and data reliability

Location: HQ Milan, Italy (Hybrid - allowing employees to work 6 days per month remotely)

Compensation & Benefits

Applicable Collective Agreement: CCNL Commercio (Terziario, Distribuzione e Servizi)

Contractual Level: Employee Level 1 - 2

Contract Type: Permanent – Full Time 

The reference Gross Annual Salary is approximately in the range of €42.000 - €58.000. The actual compensation will be commensurate with the candidate’s experience and specific skills and knowledge and also to the educational background.

The position is also eligible for an annual Company bonus (‘premio di risultato’) linked to business performance, in line with Company policies.

Benefits 

• €750 Annual Welfare plan for your personal well-being across a wide range of services
• Health Insurance: Fondo Est healthcare coverage + an additional Accident Insurance
• Supplementary pension scheme: option to enroll in the Fondo Fon.Te with employer contributions
• Office Perks: On-site canteen and free company parking
• Growth & Development: Free access to learning platforms and training programs. We provide access to continuous learning opportunities because we believe in investing in professional development. 
• Well-being: Special corporate discounts, services to support you and your loved ones, moments dedicated to your wellbeing and physical health.

Equal Opportunities Statement

Amplifon is an equal opportunity employer committed to providing a diverse and equitable workforce environment. We believe that through valuing our uniqueness and respecting our differences, we can achieve more, and that diversity adds to our culture. We encourage applications from all genders, corners of the world and individual backgrounds.