ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
Global Study Manager
End-to-end design, execution, and reporting of clinical trials with leadership in project teams and across matrix teams. This position within GCD is accountable for planning and leading the delivery of studies to time, quality, budget, company standards and scientific requirements as outlined in the clinical study proposal. This involves generating robust and accelerated delivery plans (with a focus on upper quartile performance) and delivering these to target or stretch thresholds.
The role may span from early through to late phase of development and include delivery through one or more of in-house, outsourced and alliance delivery models. This role is highly visible within Global Clinical Operations.
Key Responsibilities
Lead the global study delivery strategy (e.g., country selection, diversity, patient engagement strategy, recruitment plan, etc).
Drive assessment, selection, engagement, and management of appropriate vendors.
Ensure compliance with ICH/GCP guidelines, all applicable laws and regulations, and client SOPs, for all products and services delivered for their designated studies.
Make decisions which balance risk/benefit with clear understanding of impact on the study and project; takes action to mitigate risk where appropriate.
Actively partner to build relationships and collaborate with staff in other global functions.
Encourage others within matrix and line teams to seek alternative perspectives and develop solutions.
Lead / support the conduct of investigator meetings and other study related meetings
What you need to have:
Bachelor’s degree in life sciences or related discipline.
Considerable clinical development experience that is equivalent to 3 years as a global study manager with proven experience in driving operational study delivery to time, cost, and quality within the pharmaceutical industry or CRO environment.
Proven operational experience of leading high performing global study teams..
Proactively identify and resolve issues to ensure timely study delivery to quality, timelines, and budget.
Strong leadership, influencing and negotiation skills.
Demonstrated experience leading in the matrix environment to deliver projects, develop clinical plans and manage change.
Preferred Qualifications
Proven clinical development experience across all phases of development (I-IV).
Highly developed communication skills appropriate to the target audience, promoting effective decision-making where necessary.
Proven expertise in the proactive identification of issues which may impact clinical programs coupled with the ability to contribute to solutions affecting cross-functional matrix teams
Creative thinker able to modernize approach to clinical delivery, leverage external technology and networks to deliver value.
Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
Are you a current ICON Employee? Please click here to apply
Skills Required
- 4+ years of experience in Clinical Trial Management
- Bachelor's degree in health, life sciences, or relevant field
- 10+ years of relevant experience in clinical trial management
- Fluency in English (reading, writing, speaking)
- 2+ years of monitoring experience
- Experience in managing complex or global trials
- Experience in managing all trial components from start-up to database lock
- Experience in coaching/mentoring other CTMs
ICON plc Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ICON plc and has not been reviewed or approved by ICON plc.
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Healthcare Strength — Benefits are described as comprehensive, with medical coverage and wellness initiatives highlighted. Larger sites are also associated with added wellness supports such as onsite fitness options and access to an employee assistance program.
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Leave & Time Off Breadth — Time-off and flexibility provisions are positioned as a meaningful part of the total package, including vacation/annual leave and flexible work scheduling. Flexibility is sometimes cited as helping offset long hours in certain roles.
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Retirement Support — Retirement and savings support is presented as a core component of the benefits package, including offerings such as pension arrangements in some locations and a U.S. 401(k) plan with company match. Financial planning resources are also emphasized as part of broader security benefits.
ICON plc Insights
What We Do
Since our foundation in Dublin, Ireland in 1990, our mission has been to help our clients to accelerate the development of drugs and devices that save lives and improve quality of life. We do this by delivering best in class information, solutions and performance, with an unyielding focus on quality at all times. We offer a full range of consulting, development and commercialisation services from a global network of offices in 53 countries. We focus our innovation on the factors that are critical to our clients – reducing time to market, reducing cost, and increasing quality – and our global team of experts has extensive experience in a broad range of therapeutic areas.
