Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
Job Description
Our Global Strategic Account business focuses on our largest customers (Fortune 50). As a GSAE you will own the overall relationship with 1-2 of Sprinklr’s top customers, expand the Sprinklr offering across their business, and become an extension to the customer’s team ensuring we solve, “pain above the noise” strategic problems while positioning us to be the Enterprise solution for Unified Customer Experience Management (CXM).
What You’ll Do
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Identify, negotiate and close large deals, working with CMOs, CIO's and CTOs of the biggest brands in the world. You will be working with them to build an Enterprise solution for CXM across every major line of business. Enabling positioning of an 8 figure contract in 18 months or less.
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Create a compelling point of view on the value Sprinklr can deliver to their business - opening up new sales opportunities and identify the necessary decision makers and influencers of the prospective deal.
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Listen, identify and understand clients needs and deliver to their expectations. You will be able to build relationships with multiple stakeholders and influence them in a positive way.
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You are hugely curious will constantly look for ways to enhance your knowledge of our industry, market, and competitors to provide that sales edge needed to add value to your customer.
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You will seek feedback at every opportunity so you can be the best you can be. You will seek this from leaders, peers and clients.
Who You Are & What Makes You Qualified
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You are one to the top sales performers in your current company and have a demonstrable track record of being one of the best. You are someone who pursues your passions with energy and commitment.
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You are incredibly smart (we are in a very fast-moving industry and you have to be nimble of mind to keep up) and have a work ethic second to none.
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You’ve got a minimum of 6 years of enterprise software sales experience, meaning you’ve experienced the full range of obstacles when behind the wheel of creating a complex & enterprise wide SaaS deals.
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You have a proven track record of managing cross-functional teams to achieve success
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You have the ability to build and execute on business plans aligned to customers’ business priorities
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You speak English and French fluently
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You’ve been successful in building relationships – Sprinklr is a best in class solution.. But we’ve succeeded because we genuinely care about how we make people feel. You share the same values, know that relationships are everything and have the ability to use these to identify and develop new business opportunities.
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You love the Customer Experience revolution!
Why You'll Love Sprinklr:
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.
What We Do
Sprinklr is a provider of enterprise software for customer experience management. We help brands turn public conversations on modern channels into valuable insights to improve marketing, advertising, customer service, product development and more.
Sprinklr has five products on one platform: Modern Marketing, Modern Advertising, Modern Research, Modern Care and Modern Engagement. Sprinklr’s unified platform allows siloed teams to collaborate and deliver memorable customer experiences — at scale.
Founded in September 2009, Sprinklr is headquartered in NYC with 1,900 employees in 16 countries and 25 offices.
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