Job Summary:
We are seeking a strategic and execution-driven Senior Marketing Manager to lead the development and orchestration of our annual marketing calendar within a fast-growing health and wellness e-commerce environment. This role will be responsible for translating business priorities into integrated, customer-centric campaigns that drive engagement, conversion, and long-term loyalty.
You will partner closely with merchandising, global channel teams, and regional marketing teams to bring key health and wellness initiatives to life - ensuring seamless execution across all digital touchpoints. The ideal candidate is highly collaborative, detail-oriented, and an exceptional communicator who can navigate complexity and align diverse stakeholders.
Key Responsibilities:
Own and manage the annual marketing calendar, aligning with key health and wellness moments, product launches, seasonal campaigns, and promotional events
Partner with merchandising teams to identify category priorities (e.g., supplements, beauty, sports nutrition, wellness essentials) and translate them into compelling marketing plans
Collaborate with global channel teams (e.g., paid media, CRM/email, social, affiliates, on-site) and regional marketing teams to ensure cohesive campaign execution
Lead integrated campaign planning and execution across all digital channels, ensuring consistency in messaging and a seamless customer experience
Act as the central point of coordination across cross-functional teams, managing timelines, dependencies, and deliverables to ensure flawless execution
Partner with Business Intelligence to monitor and analyze campaign performance, using data and insights to optimize future marketing initiatives
Ensure marketing initiatives are aligned with brand standards, regulatory considerations, and customer trust expectations within the health and wellness space
Identify opportunities to improve processes, enhance cross-team collaboration, and scale marketing operations effectively
Success Metrics:
A well-structured, proactive marketing calendar that is clearly aligned with business priorities and consistently delivered on time
Seamless execution of integrated campaigns across all channels, with minimal friction between global and regional teams
Strong cross-functional alignment, with merchandising, channel, and regional teams operating with clarity on priorities and timelines
Measurable improvements in campaign performance, including engagement, conversion, and revenue contribution
Increased efficiency in marketing processes, with streamlined workflows and improved speed-to-market
Consistent, high-quality customer experiences across all touchpoints that build trust and loyalty in the health and wellness space
Required Qualifications:
10+ years of experience in marketing, preferably within health & wellness e-commerce with a strong focus on campaign planning, integrated marketing, or program management
Strong experience managing integrated, multi-channel marketing campaigns in a fast-paced digital environment
Proven ability to partner cross-functionally with merchandising, product, and regional teams
Deep understanding of e-commerce marketing levers, including promotions, lifecycle marketing, and digital channels
Exceptional communication and stakeholder management skills, with the ability to influence and align teams globally
Strong project management and organizational skills, with the ability to manage multiple priorities simultaneously
Data-driven mindset with experience using performance metrics to inform decisions
Familiarity with regulatory considerations in health and wellness marketing (e.g., claims, compliance) is a plus
Technical & Platform Proficiency:
High aptitude and ability to make efficient use of online productivity and communication tools, in our case with the Google Workspace suite and Asana
Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred
Education Requirements:
Bachelor’s degree in Marketing, Business, Communications, or a related field required
MBA or advanced degree is a plus, but not required
What Success Looks Like:
Increased engagement and conversion on health content pages
High-performing product bundles and regimen-based experiences
Improved customer understanding and trust in health and wellness offerings
#LI-LR1
Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents.
Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies.
For more information on iHerb benefits, visit us at iHerbBenefits.com.
Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to [email protected]. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.
About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.
We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.
Our vision is to become the #1 destination for health and wellness across the world.
With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:
Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity
iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.
Skills Required
- 10+ years of experience in marketing, preferably in health & wellness e-commerce
- Strong experience managing integrated, multi-channel marketing campaigns
- Proven ability to partner cross-functionally with merchandising, product, and regional teams
- Deep understanding of e-commerce marketing levers
- Exceptional communication and stakeholder management skills
- Strong project management and organizational skills
- Data-driven mindset with performance metrics experience
- Familiarity with regulatory considerations in health and wellness marketing
iHerb Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about iHerb and has not been reviewed or approved by iHerb.
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Healthcare Strength — Healthcare coverage is positioned as a standout, including 100% employer-paid medical plan options and strong health-insurance sentiment in the materials provided. This can materially lift the perceived value of total rewards even when base pay views vary by role.
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Retirement Support — Retirement benefits are described as a Safe Harbor 401(k) with a dollar-for-dollar match up to 6% and immediate vesting. This structure increases the reliability and accessibility of retirement value for eligible employees.
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Leave & Time Off Breadth — Time-off benefits are framed as generous for salaried roles, including an unlimited PTO policy alongside wellness programming. The practical value appears dependent on team and manager norms, but the stated breadth is strong.
iHerb Insights
What We Do
iHerb is the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 28 years, we’ve been making it simple for customers all over the world to purchase the highest quality health and wellness products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands to more than 180 countries, and we’re proud to provide the very best value. Since our founding in 1996, we have been dedicated to offering Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience. We believe that health and wellness should be a universal right made possible through compassion and our collective action. This belief will continue to guide us as we endeavor to make our mission a reality. As we are continuously innovating and expanding, we are committed to bringing the best in health and wellness products around the world, and offering our people exciting opportunities to build long-term careers.
Why Work With Us
Our Shared Values: Our values define what we believe in as a collective, and help us work together to achieve our mission. Focus on the Customer - Empower our People - Be Entrepreneurial & Pivot Quickly - Embrace Diversity & Inclusion - Strive for Simplicity
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