Who We Are
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.
What We Offer
Salary:
$108,000.00 - $148,500.00Location:
Austin,TXYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
Key Responsibilities
1. Manage customer expectation and issues with software releases providing a prioritized list of requests to business unit per platform. Independently learn and investigate customer's high value problem (HVP), systemic bug or software failures.
2. Troubleshoots a variety of complex software problems and broadly collaborates with engineering teams and peer groups to improve product quality.
3. Tracks software performance and quality at external customer sites. Actively feedback customer scenarios and use cases to software test teams to improve product software quality.
4. Performs customer scenario validation for key enhancements.
5. Interfaces with external customers for requirements analysis, prioritization and schedule.
6. Early engagement with product software development team on customer features. Develop Field Readiness and Software Readiness checklists for New Product Introductions.
7. Develop software training programs for Field/Lab techs/Manufacturing engs.
8. Deliver training for junior level engineers in departmental procedures, corporate procedures, and detailed product operation.
Functional Knowledge
Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines.
Business Expertise
Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market.
Leadership
Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements.
Problem Solving
Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information.
Impact
Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies.
Interpersonal Skills
Explains difficult or sensitive information; works to build consensus.
Candidate should have experience with Applied Material equipment.
Participate in after action reviews to determine root cause
Be detailed oriented, curious and seek to understand
Document work activities in line with BKM practices
Able to manage many priorities and focus on what is most important
Be a self-starter, and demonstrate ability to self-manage
Excellent communication skills, written & verbal.
Focused on teamwork and quality work
Additional Information
Time Type:
Full timeEmployee Type:
Assignee / RegularTravel:
Yes, 20% of the TimeRelocation Eligible:
YesThe salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at [email protected], or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
Skills Required
- Experience with Applied Materials equipment
- Excellent written and verbal communication skills
- Ability to manage multiple priorities and focus on the most important work
- Self-starter with the ability to self-manage
- Detailed, curious, and motivated to understand complex problems
- Teamwork-oriented with a commitment to quality work
- Ability to document work activities according to BKM practices
- Ability to investigate software failures, determine root causes, and participate in after-action reviews
Applied Materials Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Applied Materials and has not been reviewed or approved by Applied Materials.
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Healthcare Strength — Company materials emphasize comprehensive medical, dental, vision, mental health, and wellness programs for employees and families, with coverage beginning on day one in many cases. On-site or virtual care options at major campuses further reinforce the breadth of support.
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Leave & Time Off Breadth — Exempt employees are offered a Flexible Time Off program and U.S. teams observe 11 paid company holidays. These policies are consistently highlighted across official benefits summaries.
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Equity Value & Accessibility — An Employee Stock Purchase Plan is widely available and presented as a core part of the U.S. package, alongside equity grants in many roles. These ownership elements are positioned as meaningful contributors to total rewards.
Applied Materials Insights
What We Do
Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible a better future.
